** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS ** TelaForce, a Titan Technologies company, is seeking temporary Technical Customer Support Agents to join our remote Call Center team. In ...
New
** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS ** TelaForce, a Titan Technologies company, is seeking temporary Technical Customer Support Agents to join our remote Call Center team. In ...
New
** SEEKING TEMPORARY, REMOTE, TECHNICAL CUSTOMER SUPPORT AGENTS ** TelaForce, a Titan Technologies company, is seeking temporary Technical Customer Support Agents to join our remote Call Center team. In ...
New
Implementation and Technical Support Specialist Location ... Naples, FL REMOTE OR ONSITE Description FYIsoft provides feature-rich, easy-to-use financial ...
Implementation and Technical Support Specialist Location ... Naples, FL REMOTE OR ONSITE Description FYIsoft provides feature-rich, easy-to-use financial ...
Boca Raton FL Jobs, Tech Sales Manager, Sales, Project Management, Client Relationship, Time Management, IT Sales, Remote, Technical Sales, Work From Home, Florida Recruiters, Information Technology ...
Boca Raton FL Jobs, Tech Sales Manager, Sales, Project Management, Client Relationship, Time Management, IT Sales, Remote, Technical Sales, Work From Home, Florida Recruiters, Information Technology ...
Union Park, FL ยท On-site +1
$50K - $75K/yr
Technical Recruiter - Staffing ( Remote ) Location: Remote - Anywhere in US Compensation: Salary plus commissions Overview: The System One Engineering team is hiring! We are experiencing tremendous ...
Union Park, FL ยท On-site +1
$50K - $75K/yr
Technical Recruiter - Staffing ( Remote ) Location: Remote - Anywhere in US Compensation: Salary plus commissions Overview: The System One Engineering team is hiring! We are experiencing tremendous ...
Tampa, FL ยท On-site +1
$60K - $90K/yr
Description Project Technical Specialist Alliance Technical Group is hiring Air Quality Project ... Depending on location, this position can be remote or located at one of our Environmental ...
Tampa, FL ยท On-site +1
$60K - $90K/yr
Description Project Technical Specialist Alliance Technical Group is hiring Air Quality Project ... Depending on location, this position can be remote or located at one of our Environmental ...
Tampa, FL ยท On-site +1
$60K - $90K/yr
Project Technical Specialist Alliance Technical Group is hiring Air Quality Project Technical ... Depending on location, this position can be remote or located at one of our Environmental ...
Quick apply
Tampa, FL ยท On-site +1
$60K - $90K/yr
Project Technical Specialist Alliance Technical Group is hiring Air Quality Project Technical ... Depending on location, this position can be remote or located at one of our Environmental ...
Tampa, FL ยท On-site +1
$60K - $90K/yr
Project Technical Specialist Alliance Technical Group is hiring Air Quality Project Technical ... Depending on location, this position can be remote or located at one of our Environmental ...
Tampa, FL ยท On-site +1
$60K - $90K/yr
Project Technical Specialist Alliance Technical Group is hiring Air Quality Project Technical ... Depending on location, this position can be remote or located at one of our Environmental ...
Thonotosassa, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Thonotosassa, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Miramar, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Miramar, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Hialeah, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Hialeah, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Tampa, FL ยท On-site +1
$60K - $90K/yr
Description Project Technical Specialist Alliance Technical Group is hiring Air Quality Project ... Depending on location, this position can be remote or located at one of our Environmental ...
Tampa, FL ยท On-site +1
$60K - $90K/yr
Description Project Technical Specialist Alliance Technical Group is hiring Air Quality Project ... Depending on location, this position can be remote or located at one of our Environmental ...
Thonotosassa, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Quick apply
Thonotosassa, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Hollywood, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Quick apply
Hollywood, FL ยท Remote
$15/hr
Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal ... Remote technical requirements: * The use of your personal device such as a tablet, laptop or ...
Orlando, FL ยท On-site +1
As the primary technical authority, you'll lead complex Workday enhancements, integrations, data reporting, and cross-functional initiatives that make a real impact. Remote work may be considered for ...
Orlando, FL ยท On-site +1
As the primary technical authority, you'll lead complex Workday enhancements, integrations, data reporting, and cross-functional initiatives that make a real impact. Remote work may be considered for ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Leverages remote desk top technology to assist with remote software installations Other related ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Leverages remote desk top technology to assist with remote software installations Other related ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Leverages remote desk top technology to assist with remote software installations * Other related ...
Technical Support Specialist The technical support specialist will perform various roles related to ... Leverages remote desk top technology to assist with remote software installations * Other related ...
Doral, FL ยท Remote
SOSi is seeking a Technical Instructor to support mission requirements for a structured approach to ... Host remote training materials, provide access to self-paced learning modules, and facilitate ...
Doral, FL ยท Remote
SOSi is seeking a Technical Instructor to support mission requirements for a structured approach to ... Host remote training materials, provide access to self-paced learning modules, and facilitate ...
Clearwater, FL ยท On-site +1
Lead Technical Strategy and Solution Architecture * Serve as the primary technical advisor and ... Work location is Remote, USA. * Competitive compensation including stock-based options * Flexible ...
Clearwater, FL ยท On-site +1
Lead Technical Strategy and Solution Architecture * Serve as the primary technical advisor and ... Work location is Remote, USA. * Competitive compensation including stock-based options * Flexible ...
Tampa, FL ยท On-site +1
$54K - $81K/yr
Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...
Tampa, FL ยท On-site +1
$54K - $81K/yr
Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...
Sunrise, FL ยท On-site +1
The Technical Designer is responsible to understand the product vision as defined by the Lead ... Work Culture * Remote, Hybrid, and On-site policy. * Collaborative, open-minded, creative ...
Sunrise, FL ยท On-site +1
The Technical Designer is responsible to understand the product vision as defined by the Lead ... Work Culture * Remote, Hybrid, and On-site policy. * Collaborative, open-minded, creative ...
$22.4K - $34.4K
5% of jobs
$34.4K - $46.3K
1% of jobs
$46.3K - $58.3K
2% of jobs
$58.3K - $70.2K
4% of jobs
$70.2K - $82.2K
9% of jobs
$86.1K is the 25th percentile. Wages below this are outliers.
$82.2K - $94.2K
11% of jobs
$94.2K - $106.1K
11% of jobs
The median wage is $117.2K / yr.
$106.1K - $118.1K
8% of jobs
$118.1K - $130K
4% of jobs
$130K - $142K
2% of jobs
$147K is the 75th percentile. Wages above this are outliers.
$142K - $153.9K
43% of jobs
$22.4K
$116.8K
$153.9K
| Aspect | Remote Technical | Remote Software Developer |
|---|---|---|
| Required Credentials | Technical certifications, IT-related degrees | Computer science degree, coding certifications |
| Work Environment | Remote, often in IT support or technical roles | Remote, focused on coding and software development |
| Employer & Industry Usage | IT services, tech companies, support teams | Software companies, tech startups, app development |
| Common Search & Comparison | Often compared for technical skills and remote work | Focuses on coding skills and software projects |
Remote Technical roles typically involve providing technical support, troubleshooting, or IT services remotely, requiring certifications and technical knowledge. Remote Software Developers focus on coding, building applications, and software solutions, often with programming certifications. Both roles are remote and tech-focused but differ in daily tasks and skill sets.
Remote technical jobs are found in both technical support and IT as well as programming and software development. Common titles include remote computer programmer, software developer, and IT support engineer. As a virtual computer programmer, your responsibilities include writing programs using various computer languages, testing and debugging programs, using code libraries, and expanding and updating an existing program. As a software developer, your duties are to produce efficient and clean code, troubleshoot, upgrade, and debug existing software, and create technical documentation for reporting and reference. As an IT support engineer, you find solutions for hardware and software problems, track computer system problems, help customers to understand any issues they experience, and properly log all cases.

Tallahassee, FL โข Remote
Other
Posted 14 hours ago
Candidates must be willing to work 20 to 40 hours per week (depending on call volume) with flexible hours that may include weekends (8:00 am-4:30 pm CT), weekdays (6:00 am-8:00 pm CT) or holidays (as needed). All candidates must have the ability to work remotely so you must have dependable high-speed internet, a reliable computer (Windows PC or Mac OS only) with the latest updates and anti-virus/anti-spyware software, a headset with microphone that will connect to your computer, and a quiet area free from distractions where you can take calls. Duties & Responsibilities: Under general supervision, you will provide non-technical and technical customer support to an end-user community supporting all applications, software and processes utilized by our clients.
This includes but is not limited to answering customer program questions, hardware/software issues, and troubleshooting browser and navigation issues. You will provide support to identify customer needs, clarify information, research, and provide solutions and/or alternatives to customer issues. All Technical Customer Support Agents will address incidents and respond to users in accordance with agreed-upon procedures and Service Levels.
You will interface with multiple levels of users, customers, supervisors, and management staff. * Receive client queries from multiple customers via phone, chat, e-mail or via web-enabled access. * Log incidents and service requests into the ticket-tracking system.
* Collect information regarding the incident or service request and document details of the issue/question and troubleshooting steps performed into the ticket-tracking system. * Provide troubleshooting and resolution via phone, e-mail or remote connectivity toolsย (when applicable). * Respond to inquiries, provide excellent customer service, and provide general information via phone, chat or e-mail regarding customer specific systems and criteria.
* Resolve incidents or service requests immediately or by escalating it to the appropriate support staff or service group when necessary. * Track the incident or service request activity to maximize timely completion. * Follow-up with clients to ascertain job satisfaction verbally or through e-mail.
* Train new Help Desk Coordinators when needed. * Reference all provided work instructions or knowledgebase articles to troubleshoot client incidents or service requests and may create new articles/work instructions upon request. * Meet and maintain internal performance targets and customer service level targets as identified by customer agreements and/or management.
* Perform routine tasks and new assignments as assigned by the Contract Team Leads, Call Center Supervisors, or management. * Adhere to all customer, company, and departmental policies. Required: * Proficient experience using Windows 7, 8, 10 and Microsoft Office products.
* Proficient experience using & configuring web browsers and managing browser plug-ins. * Ability to pass employment background check and drug-screening. * Ability to pass Level 2 background check.
Preferred: * 1+ year of prior Call Center/Help Desk experience * 1+ year of prior PC technical experience and/or training * Ability to type 45 WPMย (test yourself at typingtest.com)ย Education: * HS Diploma/GED or higher education preferred Company Description: Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC and Titan Facilities, Inc., design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing?
Consider Titan Technologies for the next step in your career journey and be part of an impactful team! Titan is proud to be a Service Disabled Veteran Owned Business.