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Remote Technical Jobs in Boca Raton, FL (NOW HIRING)

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Remote Technical information

See Boca Raton, FL salary details

$28.5K

$148.4K

$195.5K

How much do remote technical jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote technical in Boca Raton, FL is $148,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,100.00 and $194,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical vs Remote Software Developer?

AspectRemote TechnicalRemote Software Developer
Required CredentialsTechnical certifications, IT-related degreesComputer science degree, coding certifications
Work EnvironmentRemote, often in IT support or technical rolesRemote, focused on coding and software development
Employer & Industry UsageIT services, tech companies, support teamsSoftware companies, tech startups, app development
Common Search & ComparisonOften compared for technical skills and remote workFocuses on coding skills and software projects

Remote Technical roles typically involve providing technical support, troubleshooting, or IT services remotely, requiring certifications and technical knowledge. Remote Software Developers focus on coding, building applications, and software solutions, often with programming certifications. Both roles are remote and tech-focused but differ in daily tasks and skill sets.

What Are Remote Technical Jobs?

Remote technical jobs are found in both technical support and IT as well as programming and software development. Common titles include remote computer programmer, software developer, and IT support engineer. As a virtual computer programmer, your responsibilities include writing programs using various computer languages, testing and debugging programs, using code libraries, and expanding and updating an existing program. As a software developer, your duties are to produce efficient and clean code, troubleshoot, upgrade, and debug existing software, and create technical documentation for reporting and reference. As an IT support engineer, you find solutions for hardware and software problems, track computer system problems, help customers to understand any issues they experience, and properly log all cases.

What are some common challenges faced by Remote Technical professionals, and how can they be effectively managed?

Remote Technical professionals often encounter challenges such as maintaining clear communication with team members across different time zones, staying updated with rapidly evolving technologies, and managing work-life boundaries while working from home. To address these, it's important to leverage collaboration tools (like Slack or Zoom), establish regular check-ins with the team, and set a structured daily routine. Additionally, dedicating time for professional development and ensuring a dedicated workspace can help improve productivity and work satisfaction.

What are Remote Technical jobs?

Remote Technical jobs refer to positions in the technology sector that can be performed from any location outside of a traditional office setting, often from home. These roles commonly include software development, IT support, system administration, and technical consulting. Employees interact with teams and clients via digital communication tools and are expected to manage their tasks independently while maintaining high technical standards. Remote Technical jobs offer flexibility and can help companies access a broader talent pool.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Specialist, and why are they important?

To excel as a Remote Technical Support Specialist, you need a solid understanding of troubleshooting, networking, and technical problem-solving, typically supported by relevant IT certifications or a degree in computer science. Familiarity with remote support tools, ticketing systems, and diagnostic software like TeamViewer, Zendesk, or ServiceNow is commonly required. Strong communication, patience, and customer service orientation are essential soft skills for explaining solutions and building rapport with users remotely. These competencies ensure efficient resolution of technical issues, maintain high customer satisfaction, and support smooth business operations from a distance.
What are the most commonly searched types of Technical jobs in Boca Raton, FL? The most popular types of Technical jobs in Boca Raton, FL are:
What job categories do people searching Remote Technical jobs in Boca Raton, FL look for? The top searched job categories for Remote Technical jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Technical jobs? Cities near Boca Raton, FL with the most Remote Technical job openings:
Remote Technical Engagement Specialist

Remote Technical Engagement Specialist

Hotwire Communications

Fort Lauderdale, FL • Remote

$35K - $41K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

10th of 80 rated telecommunications companies


Job description

The Technical Engagement Specialist is responsible for being the single point of contact for elevated technical issues with residential or commercial services’ clients, when those issues cannot be resolved by other call center employees. They will handle all aspects of the customer relationship with a primary focus being on providing white glove service and trouble resolution

  • Handles direct inbound calls from Residential, HBS (Business), and Hospitality customers.
  • Serves as the first level of Trouble support for all services.
  • Serves as a secondary route choice for all other Service Center activities, including new order request, billing assistance, etc.
  • Review scheduled trouble tickets for possible remote resolution.
  • Perform follow-up testing, and/or troubleshooting to assist customers with the most accurate and timely response to their technical support issue(s).
  • Troubleshoot and solve Tier 1 issues, escalate where needed, and follow-up promptly to ensure client expectations are not only met but exceeded.
  • Phone, chat and email contact with customers to make recommendations on services and resolve issues.
  • Resolve customer questions or problems via telephone in areas of system configuration/setup, product functionality, and bugs/enhancements.
  • Serve as primary support liaison between Hotwire Communications and our residential customers.
  • Possess thorough knowledge of Hotwire Communications product line and other applications utilized by customers.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Ability to speak clearly using grammatically correct English (Other language skills a plus)
  • Must have a High School Diploma or
  • Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, and technical support
  • Strong communication and organizational skills
  • Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:
  • A quiet workplace so you can focus on delivering excellent service to our customers
  • Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
  • Candidates must provide and meet all technical requirements prior to the first day of training

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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