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Application Support Jobs in Florida (NOW HIRING)

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Stefanini Group is looking for Application Support Associate for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728 ...

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Stefanini Group is looking for Application Support Associate for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728 ...

Stefanini Group

Application Support Associate

Homestead, FL · Hybrid

$15.75 - $20.25/hr

Stefanini Group is looking for Application Support Associate for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728 ...

DPR Construction

Application Support Analyst

Tampa, FL · On-site +1

Job Summary The Service Desk Analyst Level 2 provides technical and application support to internal employees across the organization. This role supports both end-user technology and enterprise ...

DTCC

Application Support Engineer

Tampa, FL · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

DTCC

Application Support Engineer

Tampa, FL · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

Jobsbridge

Application Support Engineer

Miami, FL · On-site

10+ Years of experience designing, implementing, and supporting business applications Experience in Operational Support and DevOps operations Experience in Application Development in one of the ...

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All JobsApplication Support JobsApplication Support Jobs in Florida

Application Support information

See Florida salary details

$23.2K

$120.5K

$153.9K

How much do application support jobs pay per year?

As of Jul 3, 2026, the average yearly pay for application support in Florida is $120,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $153,200.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are the most commonly searched types of Application Support jobs in Florida? The most popular types of Application Support jobs in Florida are:
What are popular job titles related to Application Support jobs in Florida? For Application Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Florida look for? The top searched job categories for Application Support jobs in Florida are:
What cities in Florida are hiring for Application Support jobs? Cities in Florida with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $120,455 per year, or $57.9 per hour.
Application Support Associate

Application Support Associate

Stefanini Group

Homestead, FL • Hybrid

$15.75 - $20.25/hr

Contractor

Posted 23 days ago

Job description

Stefanini Group is looking for Application Support Associate for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at (248) 728-2627/Alfher.Hidalgo@stefanini.com for faster processing. Thank you!

Position Summary

The Application Support Associate  serves as a key point of contact for physicians and clinical staff, providing Tier 1-1.5 technical and workflow support for Cerner Millennium and related clinical applications. This role combines on-site rounding, phone-based support, and collaboration with multidisciplinary teams to ensure providers receive timely, effective assistance with clinical systems and mobile applications.

The ideal candidate possesses strong interpersonal skills, strong verbal communications skills, technical proficiency with desktops and mobile devices, ability to learn applications quickly and a keen focus on customer service at all levels.

Key Responsibilities

  • Phone & On-Site Support
    • Provide phone-based assistance via the Provider Support Line for physicians.
    • Deliver on-site support at our hospital located in Homestead, FL 33033 four (4) days per week, including rounding with physicians to identify and resolve EHR-related issues.
  • Clinical Application & Mobile Support
    • Offer Tier 1-1.5 support for Cerner Millennium applications, including PowerChart, FirstNet, and BedRock.
    • Assist providers with mobile application installation, access, and functionality for tools such as PowerChart Touch, Fetalink Plus, DMO, CareAware, and Tiger Connect.
  • Collaboration & Communication
    • Partner with the on-site Site Relationship Manager (SRM), Clinical Informatics (CI), and Medical Staff Office (MSO) representatives to coordinate provider support activities.
    • Attend daily and ad hoc hospital huddles to remain informed on operational priorities and provider needs.
  • Onboarding & Training Support
    • Perform provider onboarding activities, including account validation, access coordination, and initial EHR training or troubleshooting.
    • Provide 'how-to' guidance for Cerner Millennium applications and escalate advanced workflow or system issues to Clinical Informatics as appropriate.
  • Operational Readiness & Go-Live Support
    • Participate in go-live events and system updates, providing at-the-elbow support to providers as needed.
    • Engage in a rotational on-call schedule to ensure continuous provider support coverage.
  • Workflow & Data Management
    • Understand provider data management workflows and assist in maintaining data accuracy within the credentialing and EHR systems.

Collaborate with Clinical Informatics to align support efforts with provider workflow optimization initiatives.


  • Education:
    • Associate's degree in Health or Information Technology preferred, Nursing, or a related field.
  • Experience:
    • Customer support/service experience
    • 2+ years of experience providing EHR or clinical application support, preferably in a hospital or healthcare system.
    • Experience with Cerner Millennium or Epic applications strongly preferred.
  • Skills & Competencies:
    • Excellent communication and customer service skills, with a strong focus on physician engagement.
    • Working knowledge of clinical workflows and healthcare technology environments, would be ideal, but not necessary.
    • Ability to troubleshoot and resolve basic to intermediate technical issues efficiently a must
    • Self-directed, organized, and capable of working independently in a fast-paced clinical setting.


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Education:Associate (AA, AS...)Employment Type: CONTRACTOR

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