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Application Support Jobs in Florida (NOW HIRING)

Syntricate Technologies

Application Support

Tampa, FL · On-site

Syntricate Technologies is seeking a Senior Application Support professional. The role involves acting as a senior Support L2 team member with responsibilities including managing major incidents and ...

AbleForce

Application Support Specialist

Lakeland, FL · On-site

Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...

Jobsbridge

Application Support Engineer

Miami, FL

10+ Years of experience designing, implementing, and supporting business applications Experience in Operational Support and DevOps operations Experience in Application Development in one of the ...

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All JobsApplication Support JobsApplication Support Jobs in Florida

Application Support information

See Florida salary details

$23.2K

$120.5K

$153.9K

How much do application support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for application support in Florida is $120,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $153,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Florida?

The most popular types of Application Support jobs in Florida are:

What are popular job titles related to Application Support jobs in Florida?

For Application Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Florida look for?

The top searched job categories for Application Support jobs in Florida are:

What cities in Florida are hiring for Application Support jobs?

Cities in Florida with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Florida as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $120,455 per year, or $57.9 per hour.

Application Support

Tampa, FL • On-site

Syntricate Technologies
IT Services • 51 - 200 employees
Learn more about Syntricate Technologiesexternal

Full-time

Re-posted 3 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a Senior Application Support professional. The role involves acting as a senior Support L2 team member with responsibilities including managing major incidents and supporting critical business users in the Treasury and Financial Resources sectors.
Responsibilities:
• act as a senior Support L2 team
• handle major incident in an analytical way along with change at a global enterprise level
• support the critical Treasury/Financial Resources/Liquidity business users
Qualifications:
Required:
• 8+ years of application support experience
• Advanced level experience in an Application Support role
• Experience in trading desk/Liquidity and stakeholders management
• Technical skills such as UNIX
• Technical skills such as SQL
• Basic JAVA knowledge
• Hadoop knowledge
• SSIS knowledge
• Ability to handle major incidents in an analytical way
• Experience with change at a global enterprise level
• Support for critical Treasury/Financial Resources/Liquidity business users
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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