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Application Support Jobs in Florida (NOW HIRING)

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

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All JobsApplication Support JobsApplication Support Jobs in Florida

Application Support information

See Florida salary details

$23.2K

$120.5K

$153.9K

How much do application support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for application support in Florida is $120,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $153,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Florida?

The most popular types of Application Support jobs in Florida are:

What are popular job titles related to Application Support jobs in Florida?

For Application Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Florida look for?

The top searched job categories for Application Support jobs in Florida are:

What cities in Florida are hiring for Application Support jobs?

Cities in Florida with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $120,455 per year, or $57.9 per hour.

Athena Support Consultant

Neshent Technologies

On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ideal candidate will have strong hands-on experience with Athena and a proven ability to support application operations while contributing to optimization and improvement initiatives.

Roles and Responsibilities
  • Provide day-to-day Athena application support and troubleshooting.
  • Configure and maintain Athena applications based on business and operational requirements.
  • Analyze and resolve application issues, escalating complex problems when necessary.
  • Support Athena optimization projects and system enhancements.
  • Work with business and technical stakeholders to understand requirements and recommend effective solutions.
  • Assist with application configuration, testing, validation, and deployment activities.
  • Participate in project planning, coordination, and execution related to Athena initiatives.
  • Manage assigned project tasks, timelines, dependencies, and deliverables.
  • Develop and maintain technical documentation, configuration documentation, and support procedures.
  • Identify opportunities to improve application performance, workflows, and operational processes.
Required Skills & Experience
  • 3+ years of hands-on experience supporting Athena.
  • Strong Athena configuration experience.
  • Experience providing application support, troubleshooting, and optimization.
  • Proven project management experience, preferably within application implementation or optimization projects.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and manage multiple priorities.
  • Strong communication and stakeholder management skills.
  • Experience working in a fast-paced enterprise environment.
Preferred Qualifications
  • Experience with healthcare applications or healthcare IT environments.
  • Experience supporting Athena-related implementations, enhancements, or optimization initiatives.
  • Familiarity with application testing, release management, and change management processes.
  • Experience coordinating cross-functional technical and business teams.

Apply