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Application Support Jobs in Florida (NOW HIRING)

GuideIT

Clinical Application Support Analyst

Miami, FL · On-site +1

We are currently looking for a Clinical Application Support Analyst to join our Florida team. Only candidates residing in the state of Florida will be considered. ABOUT THE ROLE The Clinical ...

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

Neshent Technologies

We are seeking an experienced Athena Support Consultant to provide application support, configuration, optimization, and project management assistance for an enterprise healthcare environment. The ...

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All JobsApplication Support JobsApplication Support Jobs in Florida

Application Support information

See Florida salary details

$23.2K

$120.5K

$153.9K

How much do application support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for application support in Florida is $120,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $153,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Florida?

The most popular types of Application Support jobs in Florida are:

What are popular job titles related to Application Support jobs in Florida?

For Application Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Florida look for?

The top searched job categories for Application Support jobs in Florida are:

What cities in Florida are hiring for Application Support jobs?

Cities in Florida with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Florida as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $120,455 per year, or $57.9 per hour.

Clinical Application Support Analyst

Miami, FL • On-site, Remote

GuideIT
IT Services • 11 - 50 employees
Learn more about GuideITexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

ABOUT GUIDEIT
GuideIT is a US - based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for a Clinical Application Support Analyst to join our Florida team. Only candidates residing in the state of Florida will be considered.ABOUT THE ROLE
The Clinical Application Support Analyst is an experienced healthcare professional with extensive eCW experience; primarily focused on clinical applications. This position will serve as the point-of-contact for Customer's end users including IT staff, management, physicians, administrative, and clinical staff.PRIMARY DUTIES
  • Act as an eCW Analyst on assigned Customer EHR department team
  • Participate in any required Customer and GuideIT meetings
  • Provide hands on support for Customer approved changes to eCW settings and configurations, following and working within the constraints of the Customer's Information Services Change Control procedures
  • Using Customer's systems and processes, provide thorough documentation of issues and actions taken to resolve or remediate
  • Complete assigned incidents, requests, and projects related to the eCW and related systems
  • Assist in creating, updating, and resolving issues with eCW vendor
  • Recognizes incident trends and data anomalies to escalate possible critical incidents or problems to Tier 2 teams
  • Engage other members of the Customer's Information Systems team in resolving incidents or completing requests as necessary to maintain a high level of service and quality
  • Other duties as assigned
QUALIFICATIONS & REQUIRED SKILL
  • Thorough understanding of eCW and related 3rd Party Vendors applications
  • 3+ years of experience with implementation and/or support of eCW
  • Ability to engage with customer team members at all levels (staff level to management)
  • Understands, promotes, and demonstrates customer processes and procedures
  • Aptitude for high productivity and efficiency
  • Strong communication and interpersonal skills
EDUCATION & CERTIFICATIONS
  • Bachelor's Degree, preferred
  • Industry-specific certification(s): Electronic Health Records - MEDITECH Systems Certificate
POSITION LOCATION & WORK SHIFT REQUIREMENTS
  • Primarily remote work with occasional in-office work (Florida area residents only)
  • Travel - occasional, as directed
  • Must be flexible to assigned shift work
MORE ABOUT GUIDEIT
Headquartered in Plano, Texas, our services, and solutions are designed to align technology with business outcomes, maximize value through cost management, and allow rapid, proactive response to change. At GuideIT, we are looking for candidates that have a high level of integrity and thrive in a team environment centered on mutual trust and respect. Our team members are results oriented and highly adaptable. In addition to a dynamic environment, GuideIT offers competitive pay, performance-based bonuses, 401K, health, dental and vision insurance coverage, paid holidays, and paid time off.
GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.

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