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Application Support Contract Jobs (NOW HIRING)

CFS

Business Application Analyst

Saint Charles, IL · On-site

$60K - $70K/yr

... application administration, and data management. This individual will serve as the primary systems ... Support contract implementations, renewals, and amendments by translating contract terms into ...

CFS

Business Application Analyst

Saint Charles, IL · On-site

$60K - $70K/yr

... application administration, and data management. This individual will serve as the primary systems ... Support contract implementations, renewals, and amendments by translating contract terms into ...

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Application Support Contract information

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$161.2K

$206K

How much do application support contract jobs pay per year?

As of Sep 15, 2026, the average yearly pay for application support contract in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is an application support contract?

An Application Support Contract job involves maintaining, troubleshooting, and optimizing software applications for businesses on a contractual basis. Professionals in this role ensure applications run smoothly by addressing technical issues, providing updates, and assisting users. They may work with internal IT teams or external clients to resolve bugs, improve performance, and support system integrations. This position requires strong problem-solving skills, knowledge of relevant software, and effective communication. Contracts may vary in length and scope, depending on the organization's needs.

What does an application support contract do?

In an Application Support Contract position, you'll be monitoring and resolving issues reported by users, performing routine maintenance or updates on business applications, and escalating complex problems to development teams as needed. You'll often work closely with colleagues from IT, business operations, and sometimes external vendors to ensure critical systems remain operational. Regular communication with end users to provide updates and guidance will be part of your daily routine, along with documenting solutions and updating support knowledge bases. This hands-on role is vital for keeping business operations running smoothly and efficiently.

What are the key skills and qualifications needed for an application support contract?

To thrive as an Application Support Contract professional, you need a solid understanding of application troubleshooting, incident management, and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, databases (such as SQL), and ITIL frameworks or certifications are commonly required. Strong problem-solving abilities, effective communication, and a proactive approach are valuable soft skills for this role. These skills are crucial for rapidly resolving issues and ensuring seamless application functionality for end-users.

What is the career path for application support?

The career path for application support typically starts with an entry-level support analyst or technician role, focusing on troubleshooting and user assistance. With experience, professionals can advance to senior support, systems analyst, or technical lead positions, and eventually move into roles such as application manager, IT consultant, or specialized technical architect, often requiring certifications like ITIL or vendor-specific credentials. Progression depends on developing technical skills, understanding of business processes, and gaining experience with relevant tools and systems.
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Application Support Contract jobs near you
Infographic showing various Application Support Contract job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

CADD Application Support

Austin, TX • On-site

Hirekeyz Inc
See more jobs at Hirekeyz Incexternal

Contractor

Re-posted 24 days ago

Job description

Role: CADD Application Support

Location:  Austin TX 78744

Duration: Long Term Contract

 Job Description:

  • Minimum Years of Experience, Skills, and Qualifications:
  • 5+ Support of MicroStation / ProjectWise / OpenRoads Designer
  • 5+ Enterprise software implementation and deployment
  • 5+ Software package creation and deployment
  • 5+ SME for CADD tools and provides extensive support for civil engineering software
  • 5+ Effective customer-centric support
  • 5+ Experience providing guidance to end users based on analysis of hardware, software and technologies associated with civil engineering workflows
  • Excellent communication skills and team player
  • Exercises logic and reasoning to define problems, establish facts and draw valid conclusions
  • Makes decisions that support business objectives and goals
  • Preferred Skills and Qualifications
  • 5+ Years - Work on TxDOT CADD/Engineering projects
  • Experience using AI tools to gain efficiencies in Digital Delivery.

TXDOT WORK TO BE ACCOMPLISHED:

The IT Division of TxDOT is seeking experienced support analysts to provide operation, management, and support for computer aided design and drafting applications ("CADD"), roadway design applications, imagery (e.g., 3D imaging support), civil design, modeling support, and general engineering services.

The worker’s responsibilities and skills must include:

  • Share knowledge of CADD / civil engineering principles and practices.
  • Troubleshoots CADD issues.
  • Assist end users to ensure that CADD projects are completed on time, within budget and to users' requirements.
  • Collaborates with business analysts, technical writers, developers, and others to understand CADD requirements.