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Application Support Contract Jobs in Toronto, ON

Salesforce Delivery Lead

Mississauga, ON · Hybrid

CA$122K - CA$162K/yr

Experience managing offshore/onshore vendors and contract resources * Experience across both project-based delivery and application support (AD/AMS) * Strong understanding of Agile, Waterfall, or ...

Salesforce Delivery Lead

Mississauga, ON · Hybrid

CA$122K - CA$162K/yr

Experience managing offshore/onshore vendors and contract resources * Experience across both project-based delivery and application support (AD/AMS) * Strong understanding of Agile, Waterfall, or ...

Solution Architect Toronto 12-Month Contract Hybrid We're looking for an experienced Solution ... Application Support or Technical Lead background) Experience working across multiple technologies ...

Contract Administrator

Hamilton, ON · On-site

$60K - $65K/yr

Contract Administrator Contract Administrators primarily review, negotiate, and manage a range of ... to support parts of the recruitment and selection process, including application screening ...

Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated ... Application Process (Takes 20-30 mins to complete) * Upload resume * AI interview based on your ...

Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated ... Application Process (Takes 20-30 mins to complete) * Upload resume * AI interview based on your ...

Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated ... Application Process (Takes 20-30 mins to complete) * Upload resume * AI interview based on your ...

Contract Compensation: $80-$120/hour Location: Remote Role Responsibilities * Evaluate AI-generated ... Application Process (Takes 20-30 mins to complete) * Upload resume * AI interview based on your ...

Responsible for Contract Administration of civil provincial and municipal infrastructure projects ... Your application may be reviewed by both AI and our hiring team. While AI supports some steps ...

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Application Support Contract information

What is an application support contract?

An Application Support Contract job involves maintaining, troubleshooting, and optimizing software applications for businesses on a contractual basis. Professionals in this role ensure applications run smoothly by addressing technical issues, providing updates, and assisting users. They may work with internal IT teams or external clients to resolve bugs, improve performance, and support system integrations. This position requires strong problem-solving skills, knowledge of relevant software, and effective communication. Contracts may vary in length and scope, depending on the organization's needs.

What does an application support contract do?

In an Application Support Contract position, you'll be monitoring and resolving issues reported by users, performing routine maintenance or updates on business applications, and escalating complex problems to development teams as needed. You'll often work closely with colleagues from IT, business operations, and sometimes external vendors to ensure critical systems remain operational. Regular communication with end users to provide updates and guidance will be part of your daily routine, along with documenting solutions and updating support knowledge bases. This hands-on role is vital for keeping business operations running smoothly and efficiently.

What are the key skills and qualifications needed for an application support contract?

To thrive as an Application Support Contract professional, you need a solid understanding of application troubleshooting, incident management, and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, databases (such as SQL), and ITIL frameworks or certifications are commonly required. Strong problem-solving abilities, effective communication, and a proactive approach are valuable soft skills for this role. These skills are crucial for rapidly resolving issues and ensuring seamless application functionality for end-users.

What is the career path for application support?

The career path for application support typically starts with an entry-level support analyst or technician role, focusing on troubleshooting and user assistance. With experience, professionals can advance to senior support, systems analyst, or technical lead positions, and eventually move into roles such as application manager, IT consultant, or specialized technical architect, often requiring certifications like ITIL or vendor-specific credentials. Progression depends on developing technical skills, understanding of business processes, and gaining experience with relevant tools and systems.

What are the most commonly searched types of Application Support jobs in Toronto, ON?

The most popular types of Application Support jobs in Toronto, ON are:

What are popular job titles related to Application Support Contract jobs in Toronto, ON?

For Application Support Contract jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Application Support Contract jobs in Toronto, ON look for?

The top searched job categories for Application Support Contract jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Application Support Contract jobs?

Cities near Toronto, ON with the most Application Support Contract job openings:

Infographic showing various Application Support Contract job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

RQ11330 - Application Support Specialist - Junior

Toronto, ON

Source Code
Computer and Peripheral Equipment Manufacturing • 201 - 500 employees

CA$33.70 - CA$36.10/hr

Full-time

Re-posted yesterday


Job description

RQ11330 - Application Support Specialist - Junior
1 Year + Contract (283 Business Days) + Possible Extension (60 Days)
ONSITE - 222 Jarvis Street

Must haves:

  • IBM WebSphere Application Server NDM and Liberty
  • IBM DataPower
  • Deployment Automation - Urban Code Deploy and Urban Code Velocity
  • Middleware Monitoring tools e.g. ITCAM, Dynatrace
  • Cloud technology including OpenShift, Kubernetes and Ansible.
  • Experience with ITIL Incident Management process
  • Experience with ITIL Change Management process

This position will support all operational work related to hosting client applications in the shared hosting environment of the Government Services, Shared Utility Service (SUS). They will perform roles such as operations support and queue manager, service request fulfillment lead and configuration management.

The Application Support Specialist has expertise in Middleware services and technology such as application hosting services, WebSphere, infrastructure configuration, network services and cloud services. This position will provide support for the larger SUS team in hosting and supporting 200+ Java applications.

Operational tasks including incident intake and triage, service request fulfillment, change request assessment and implementation, and general reporting and data analysis.

Skillset:

Experience with middleware application suite such as but not limited to:

  • IBM WebSphere Application Server NDM and Liberty
  • IBM DataPower
  • Deployment Automation - Urban Code Deploy and Urban Code Velocity
  • Middleware Monitoring tools e.g. ITCAM, Dynatrace
  • Cloud technology including OpenShift, Kubernetes and Ansible.
  • Experience with ITIL Incident Management process
  • Experience with ITIL Change Management process
  • Experience with Remedy/eSMT or other service management tools
  • Experience with reporting tools and data visualization e.g. PowerBI
  • Demonstrate strong communication and problem solving skills
  • Experience with standard MS office suite
  • Demonstrate initiative and responsiveness


AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

INCORPORATED RATE RANGE (7.25 billable hours per day)

  • $33.70/hr - $36.10/hr Inc.

T4 RATE RANGE (7.25 billable hours per day)

  • $26.96/hr - $28.88/hr T4