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Application Support Contract Jobs in New York (NOW HIRING)

Procom

Application Support Manager

Manhattan, NY · On-site

This is a hybrid contract role in New York City (3 days in office per week). Role Overview: The Application Support Manager will be responsible for executing FICC Trade Support activities ...

Robert Half

Application Support Engineer

Woodbridge, NJ · On-site

$42.75 - $49.50/hr

We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical ...

Crypto.com

Application Support Engineer (US)

New York, NY · On-site

$70K - $110K/yr

We are looking for a skilled Application Support Engineer to join our team supporting Nadex, a ... Daily Operations - Execute and monitor daily operational processing, including contract scheduling ...

Crypto.com

Application Support Engineer (US)

New York, NY · Hybrid

$70K - $110K/yr

We are looking for a skilled Application Support Engineer to join our team supporting Nadex, a ... Daily Operations - Execute and monitor daily operational processing, including contract scheduling ...

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Application Support Contract information

What is an application support contract?

An Application Support Contract job involves maintaining, troubleshooting, and optimizing software applications for businesses on a contractual basis. Professionals in this role ensure applications run smoothly by addressing technical issues, providing updates, and assisting users. They may work with internal IT teams or external clients to resolve bugs, improve performance, and support system integrations. This position requires strong problem-solving skills, knowledge of relevant software, and effective communication. Contracts may vary in length and scope, depending on the organization's needs.

What does an application support contract do?

In an Application Support Contract position, you'll be monitoring and resolving issues reported by users, performing routine maintenance or updates on business applications, and escalating complex problems to development teams as needed. You'll often work closely with colleagues from IT, business operations, and sometimes external vendors to ensure critical systems remain operational. Regular communication with end users to provide updates and guidance will be part of your daily routine, along with documenting solutions and updating support knowledge bases. This hands-on role is vital for keeping business operations running smoothly and efficiently.

What are the key skills and qualifications needed for an application support contract?

To thrive as an Application Support Contract professional, you need a solid understanding of application troubleshooting, incident management, and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, databases (such as SQL), and ITIL frameworks or certifications are commonly required. Strong problem-solving abilities, effective communication, and a proactive approach are valuable soft skills for this role. These skills are crucial for rapidly resolving issues and ensuring seamless application functionality for end-users.

What is the career path for application support?

The career path for application support typically starts with an entry-level support analyst or technician role, focusing on troubleshooting and user assistance. With experience, professionals can advance to senior support, systems analyst, or technical lead positions, and eventually move into roles such as application manager, IT consultant, or specialized technical architect, often requiring certifications like ITIL or vendor-specific credentials. Progression depends on developing technical skills, understanding of business processes, and gaining experience with relevant tools and systems.

What are the most commonly searched types of Application Support jobs in New York?

The most popular types of Application Support jobs in New York are:

What are popular job titles related to Application Support Contract jobs in New York?

For Application Support Contract jobs in New York, the most frequently searched job titles are:

What job categories do people searching Application Support Contract jobs in New York look for?

The top searched job categories for Application Support Contract jobs in New York are:

What cities in New York are hiring for Application Support Contract jobs?

Cities in New York with the most Application Support Contract job openings:

Application Support Contract jobs near you
Infographic showing various Application Support Contract job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Application Support Manager

Procom

Manhattan, NY • On-site

Contractor

Re-posted 17 days ago

Job description

BMO is currently sourcing for an Application Support Manager.
This is a hybrid contract role in New York City (3 days in office per week).
Role Overview:
The Application Support Manager will be responsible for executing FICC Trade Support activities specifically for Commodity products, ensuring accurate trade booking, validation, and reconciliation. This role supports the introduction of new products and processes, maintains regulatory compliance, and fosters strong relationships with trading desks and operations teams to enhance business performance and risk management.
Key Responsibilities:
  • Execute assigned on-desk trade support activities accurately and efficiently.
  • Book, validate, and amend trades using Endur; review discrepancies and follow up with clients.
  • Support resolution of trade exceptions and escalate issues to management as needed.
  • Participate in analysis, testing, and implementation of new products, technology, or processes.
  • Collaborate with internal and external stakeholders to support FICC Trade Supp
    • ort activities.
    • Identify and escalate potential risk situations; ensure adherence to regulatory and internal policies.
    • Contribute to documentation, contingency planning, and continuous improvement of operational processes.

    Must-Have Skills:
    • 3+ years of financial services industry experience.
    • Strong knowledge of Financial Products including Commodities (energy and metals), Fixed Income, and Interest Rate Derivatives.
    • Understanding of Financial Markets and regulatory oversight bodies.
    • Proficiency with trade booking and reconciliation systems, particularly Endur.
    • Advanced Microsoft Office skills, especially Excel.
    • Knowledge of risk management,
      • compliance, and regulatory requirements.

      Nice to Have Skills:
      • Experience with product operations and capital markets trading desks.
      • Familiarity with business continuity and contingency planning.
      • Exposure to stakeholder forums related to project delivery, technology, regulatory, and risk.

      Ideal Candidate:
      • Demonstrated ability to work independently under tight deadlines.
      • Strong analytical thinking and problem-solving skills with attention to detail.
      • Experience supporting new product introductions and change initiatives.
      • Ability to develop and maintain excellent working relationships across global teams.

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