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Apple Help Desk Jobs (NOW HIRING)

Klinedinst PC

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Help Desk Technician responsibilities include: * Maintain computer hardware of on-prem and hybrid ... Update the desktop operating system as required, familiarity with Windows 10 as well as Apple OS ...

KMRG LLC

Help Desk Technician

Albany, NY · On-site

$85K - $95K/yr

Help Desk Technician Location: Albany, NY 12207 Schedule: Full-time, onsite Monday-Friday Salary ... Manage Adobe applications and other approved software tools * Assist users with Apple iOS devices ...

Klinedinst PC

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Help Desk Technician responsibilities include: * Maintain computer hardware of on-prem and hybrid ... Update the desktop operating system as required, familiarity with Windows 10 as well as Apple OS ...

KMRG LLC

Help Desk Specialist

Syracuse, NY · On-site

$70K - $80K/yr

Help Desk Specialist Location: Syracuse, NY Schedule: Full-time, onsite Monday-Friday Salary: $70 ... Manage Adobe applications and other approved software tools * Assist users with Apple iOS devices ...

nLeague

Bilingual Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA ... Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia.

Oneida Technology Services

Help Desk Technician

Seattle, WA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Help Desk Technician - Journeyman in Seattle, WA . This is a fully on-site position. Key ... AppleCare Mac Technician, Apple Certified Support Professional, or Apple Certified IT Professional ...

Safgard

IT Help Desk Technician

Greensboro, NC

IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe Company Celebrating ... Basic Apple knowledge and experience providing support for OS. * Candidates will need to pass a ...

Cook Systems

Help Desk Analyst

Memphis, TN · On-site

$20 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Help Desk Analyst Memphis, TN (onsite 100%) 6 months or longer The Technical Support Specialist ... Competence in supporting MacOS and Apple devices. Thorough knowledge of current desktop computer ...

Cook Systems

Help Desk Analyst

Memphis, TN · On-site

$18.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Help Desk Analyst Memphis, TN (onsite 100%) 6 months or longer The Technical Support Specialist ... Competence in supporting MacOS and Apple devices. Thorough knowledge of current desktop computer ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Entarian is seeking a Help Desk Specialist to support NOAA's National Marine Fisheries Service ... Apple workstations running Mac OSX. And mobile devices running iOS, iPad OS, and Android OS are ...

Addison Group

Tier 1 Help Desk Technician

Washington, DC · On-site

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to Hire Compensation ... Installs, configures and maintains personal computers, Windows networks, Apple workstations, file ...

IntrepidGS

Sr Help Desk Support Specialist

Mclean, VA · On-site

... and Apple) including configuration, registration, issuance, SIM management, and maintaining ... help desk or system support role • IAT II Compliant • Advanced proficiency in Windows 11 ...

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Showing results 21-40

All JobsApple Help Desk Jobs

Apple Help Desk information

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How much do apple help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for apple help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is an Apple Help Desk?

An Apple Help Desk is a support service that assists users with Apple products, such as Mac computers, iPhones, iPads, and software like macOS and iOS. The help desk provides troubleshooting, technical support, and guidance for resolving issues related to Apple hardware and software. It can be accessed by individuals, businesses, or educational institutions seeking expert advice or solutions for their Apple devices. Support may be available via phone, chat, email, or in-person at Apple Stores or authorized service providers.

What are the key skills and qualifications needed to thrive as an Apple Help Desk professional, and why are they important?

To thrive as an Apple Help Desk professional, you need strong troubleshooting skills, in-depth knowledge of Apple hardware and software, and typically a background in IT support or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with Apple Remote Desktop, macOS, iOS, and ticketing systems is essential for resolving technical issues efficiently. Excellent communication, patience, and problem-solving abilities help you deliver high-quality support and build trust with users. These skills are crucial for ensuring user satisfaction, minimizing downtime, and maintaining the performance of Apple devices in a business or consumer environment.

What are some typical challenges faced by Apple Help Desk professionals, and how can they effectively address them?

Apple Help Desk professionals often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing high call volumes, and assisting users with varying levels of technical expertise. Success in this role requires strong problem-solving skills, patience, and effective communication to explain complex solutions in a user-friendly manner. Staying current with Apple product updates and collaborating with teammates for knowledge sharing can also help address less common or more complex issues efficiently.

What is the difference between Apple Help Desk vs Apple Support Specialist?

AspectApple Help DeskApple Support Specialist
CertificationsBasic Apple certifications, customer service skillsApple Certified Support Professional (ACSP), technical certifications
Work EnvironmentHelp desks, call centers, on-site supportRetail stores, remote support, on-site troubleshooting
Employer & Industry UsageApple retail stores, authorized service providersApple retail stores, corporate support teams

Apple Help Desk roles focus on customer service and basic troubleshooting, often in call centers or help desks. Apple Support Specialists typically have more technical certifications and handle complex issues, working in retail or remote environments. Both roles serve Apple customers but differ in technical depth and work setting.

Does Apple Help Desk have help desk jobs?

Apple Help Desk roles typically involve providing technical support for Apple products and services. These jobs often require strong customer service skills, technical knowledge of Apple devices, and may involve certifications such as Apple Certified Support Professional (ACSP).
More about Apple Help Desk jobs

What cities are hiring for Apple Help Desk jobs?

Cities with the most Apple Help Desk job openings:

What states have the most Apple Help Desk jobs?

States with the most job openings for Apple Help Desk jobs include:

What job categories do people searching Apple Help Desk jobs look for?

The top searched job categories for Apple Help Desk jobs are:

Apple Help Desk jobs near you
Infographic showing various Apple Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Technician

Klinedinst PC

San Diego, CA • On-site

$21.64 - $24.04/hr

Full-time

Re-posted 19 days ago

Job description

Put your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.

With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development and personal advancement of each and every employee. We work hard to promote a positive, vibrant culture built on teamwork and inclusion. And we want you to be an integral part of improving company capabilities and training the team. 

Help Desk Technician responsibilities include:

  • Maintain computer hardware of on-prem and hybrid network users;
  • Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs;
  • Respond to the needs and questions of network users concerning their access to Citrix applications (RDS, Sharefile, etc.);
  • Maintain backup of all files, security, and rights;
  • Install and update software applications as required;
  • Establish and maintain network users, user environment, directories, and security;
  • Update the desktop operating system as required, familiarity with Windows 10 as well as Apple OS and iOS devices;
  • Perform software image updates and installation of desktop and laptop systems utilizing Windows deployment tools and Prism Deploy tool;
  • User account administration including setup, rights, email distribution and security groups;
  • Remote troubleshooting with terminal services, Labtech and other remote management software;
  • Setup and breakdown Audio/Video equipment including, but not limited to, laptops, projectors and screens;
  • Pay range: $21.64 – $24.04 per hour (depends on experience).

We provide support in a friendly, team-oriented environment that allows for immediate responsibility and growth potential. Pay ranges are provided in compliance with SB1162, California’s pay transparency law; actual pay may vary based on a variety of factors, including education, applicable experience, etc. Come join our team and you will have the opportunity to work with a dynamic and talented group of professionals!

The Klinedinst environment includes:

  • Supportive team-based law firm, with excellent support staff
  • Opportunities to grow personally and professionally
  • Opportunities to work on complex cases with significant responsibilities and client interaction
  • Open, honest, and transparent communication within the firm
  • Merit-based compensation
  • This job requires regular attendance to the office for the first 180 days, though as a dynamic culture we embrace opportunities for remote working arrangements when eligible

Please submit your resume today. Recruiters need not apply.

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