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Ancestry Customer Service Jobs (NOW HIRING)

Customer Service Rep

Costa Mesa, CA · On-site

$20 - $24/hr

Resolve customer issues efficiently while maintaining a high level of service. * Document ... age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital ...

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

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Customer Service Representative

Suffern, NY

$16.25 - $22.25/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

Apply Early

Customer Service Representative

Saint Louis, MO

$15.50 - $21.25/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

Apply Early

Customer Service Representative

Stratford, CT · On-site

$16.50 - $22.50/hr

As a CSR, you are responsible for handling inbound/outbound customer inquiries through both phone ... ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender ...

Customer Service Representative

Boston, MA

$17.50 - $23.75/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

Apply Early

Customer Service Representative

Suffern, NY

$16.25 - $22.25/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

Apply Early

To supervise and oversee all the work and functions of Customer Services Representatives ... ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition ...

Position:Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with ... ancestry, age, marital status, disability, genetic information, veteran status, or any other ...

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative We are hiring a customer service representative to serve as the ... We are committed to providing equal employment opportunities regardless of race, color, ancestry ...

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

Position: Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with ... ancestry, age, marital status, disability, genetic information, veteran status, or any other ...

Customer Service Representative

Freeport, NY · On-site

$16.25 - $22.25/hr

Description Our client is seeking a customer service associate who is accustomed to working in a ... ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression ...

As a Customer Service Representative, you will serve as a key point of contact for service ... We are committed to equal employment opportunity (regardless of race, color, ancestry, religion ...

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Ancestry Customer Service information

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$9

$18

$26

How much do ancestry customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for ancestry customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Ancestry Customer Service job?

An Ancestry Customer Service job involves assisting customers with inquiries related to their ancestry accounts, subscriptions, DNA kits, and family history research. Representatives help resolve technical issues, billing concerns, and provide guidance on using Ancestry's services. Strong communication skills, problem-solving abilities, and knowledge of Ancestry’s products are essential for this role. Employees may interact with customers via phone, email, or live chat to ensure a positive user experience.

What are some typical daily responsibilities for someone working in Ancestry Customer Service?

As an Ancestry Customer Service representative, your daily responsibilities often include responding to customer inquiries via phone, email, or chat, helping users navigate genealogy tools and resources, and resolving account or billing issues. You may also assist customers with interpreting DNA results or troubleshooting technical problems related to the Ancestry platform. Working closely with other customer service team members and occasionally collaborating with technical or research support is common. The role requires a combination of product knowledge, empathy, and attention to detail to ensure customers have a positive and productive experience while exploring their family history.

What are the key skills and qualifications needed to thrive in the Ancestry Customer Service position, and why are they important?

To thrive as an Ancestry Customer Service representative, you need strong communication skills, attention to detail, and a genuine interest in genealogy or historical research. Familiarity with customer relationship management (CRM) software, genealogical databases, and online ticketing systems is often required. Excellent problem-solving abilities, patience, and a customer-focused attitude help individuals excel in this role. These skills are crucial for providing accurate assistance, resolving customer inquiries efficiently, and creating a positive experience for users exploring their family history.

More about Ancestry Customer Service jobs
What are the most commonly searched types of Ancestry Customer Service jobs? The most popular types of Ancestry Customer Service jobs are:
What states have the most Ancestry Customer Service jobs? States with the most job openings for Ancestry Customer Service jobs include:
Infographic showing various Ancestry Customer Service job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Rep

Customer Service Rep

Ultimate LLC

Costa Mesa, CA • On-site

$20 - $24/hr

Other

Posted 15 days ago


Job description

Job Description
Position Overview
Ultimate Staffing Services is actively seeking enthusiastic and professional Customer Service Representatives to join their client's dynamic team in Costa Mesa, CA. This role is perfect for individuals who thrive in a fast-paced office environment and have a passion for assisting customers and resolving issues efficiently. Candidates with experience in call centers or high-volume customer service settings are encouraged to apply.
Responsibilities

  • Handle a high volume of inbound and outbound calls in a professional and courteous manner.
  • Respond to customer inquiries via phone and email.
  • Resolve customer issues efficiently while maintaining a high level of service.
  • Document interactions accurately in internal systems.
  • Collaborate with internal departments to ensure timely resolution.
  • Maintain compliance with company policies and procedures.
Qualifications
  • 1-3+ years of customer service or call center experience.
  • Strong communication and interpersonal skills.
  • Comfortable handling high call volume in an office setting.
  • Proficient with Microsoft Office and CRM systems.
  • Detail-oriented, dependable, and customer-focused.
Required Work Hours
Monday - Friday, 8:00 AM - 5:00 PM
Benefits
  • Competitive hourly pay between $20-$24
  • Stable, professional office environment
  • Opportunity to work with reputable local companies
  • Potential for long-term or contract-to-hire opportunities
Additional Details
Max Pay is $24. Min Pay is $20.
Apply today to be considered for current and upcoming Customer Service opportunities.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -062026-424786