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Ancestry Customer Service Jobs (NOW HIRING)

Modern Disposal Services

Customer Service Representative

Buffalo, NY · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative receives and processes customer inquiries and problems via phone or ... ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic ...

Ultimate LLC

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

We are looking for a Customer Service Representative for our Southwest Atlanta location! Position ... age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital ...

iPostal1

Customer Service Representative

Boston, MA · On-site

$17.50 - $23.75/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

Ultimate LLC

Customer Service Representative

Irvine, CA · On-site

$22/hr

Ultimate Staffing is seeking an excellent customer service representative to join a dental company ... age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital ...

iPostal1

Customer Service Representative

Saint Louis, MO

$15.50 - $21.25/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

iPostal1

Customer Service Representative

Suffern, NY · On-site

$16.25 - $22.25/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

DSV

Customer Service Agent, CSR

Winchester, VA · On-site

$22.74 - $28.42/hr

Customer Service Agent, CSR Winchester, Nearest Major Market: Washington DC The CSR is responsible ... sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual ...

iPostal1

Customer Service Representative

Suffern, NY

$16.25 - $22.25/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

iPostal1

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

iPostal1

Customer Service Representative

Las Vegas, NV

$14.75 - $20/hr

Previous experience in a customer service-oriented role iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry ...

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Ancestry Customer Service information

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How much do ancestry customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ancestry customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Ancestry Customer Service?

An Ancestry Customer Service job involves assisting customers with inquiries related to their ancestry accounts, subscriptions, DNA kits, and family history research. Representatives help resolve technical issues, billing concerns, and provide guidance on using Ancestry's services. Strong communication skills, problem-solving abilities, and knowledge of Ancestry’s products are essential for this role. Employees may interact with customers via phone, email, or live chat to ensure a positive user experience.

What are the typical daily responsibilities of an Ancestry Customer Service representative?

As an Ancestry Customer Service representative, your daily responsibilities often include responding to customer inquiries via phone, email, or chat, helping users navigate genealogy tools and resources, and resolving account or billing issues. You may also assist customers with interpreting DNA results or troubleshooting technical problems related to the Ancestry platform. Working closely with other customer service team members and occasionally collaborating with technical or research support is common. The role requires a combination of product knowledge, empathy, and attention to detail to ensure customers have a positive and productive experience while exploring their family history.

What are the key skills and qualifications needed for an Ancestry Customer Service position?

To thrive as an Ancestry Customer Service representative, you need strong communication skills, attention to detail, and a genuine interest in genealogy or historical research. Familiarity with customer relationship management (CRM) software, genealogical databases, and online ticketing systems is often required. Excellent problem-solving abilities, patience, and a customer-focused attitude help individuals excel in this role. These skills are crucial for providing accurate assistance, resolving customer inquiries efficiently, and creating a positive experience for users exploring their family history.

More about Ancestry Customer Service jobs

What are the most commonly searched types of Ancestry Customer Service jobs?

The most popular types of Ancestry Customer Service jobs are:

What states have the most Ancestry Customer Service jobs?

States with the most job openings for Ancestry Customer Service jobs include:

What job categories do people searching Ancestry Customer Service jobs look for?

The top searched job categories for Ancestry Customer Service jobs are:

Ancestry Customer Service jobs near you
Infographic showing various Ancestry Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Legendary Home Services

New Hope, MN • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Customer Service Representative
Current Shifts Available:
  • Monday - Friday | 1:00 PM - 9:30 PM |$20-$22 per hour
  • Monday - Friday | 12:30 PM - 9:00 PM |$20-$22 per hour
  • Monday - Thursday| 2:00 PM - 12:00 AM |$20-$22 per hour

About the Role:
Are you a people-person who thrives in a fast-paced environment? We're looking for a friendly, dependable, and detail-oriented Customer Service Representative to join our team! You'll be the first voice our customers hear-answering calls, scheduling service appointments, and helping ensure a smooth, professional experience from start to finish. If you love solving problems, staying organized, and making someone's day a little easier, you'll fit right in.
About Us:
Legendary Home Services is Minnesota's go-to provider for home maintenance and improvement. As the proud parent company of Blue Ox Heating & Air, Paul Bunyan Plumbing & Drains, and EarlyBird Electric, we bring decades of experience and a commitment to legendary service into every home we serve.
What You'll Do:
  • Answer incoming calls with professionalism, empathy, and a customer-first attitude
  • Schedule and dispatch technicians based on urgency, availability, and location
  • Help customers with questions about services, pricing, and appointments
  • Communicate clearly with field technicians to ensure seamless service
  • Troubleshoot minor customer issues and document all interactions
  • Follow up after appointments to ensure satisfaction and gather feedback
  • Assist with administrative tasks such as data entry and invoicing
  • Resolve escalated customer concerns with patience and a problem-solving mindset

What You Bring:
  • Prior customer service experience, especially in a fast-paced or service-driven industry
  • Strong communication and multitasking skills
  • A calm, confident approach to problem-solving
  • Basic computer skills and comfort using CRM tools and Microsoft Office
  • A positive attitude and eagerness to learn
  • High school diploma or equivalent
  • Bonus: familiarity with home services like HVAC, plumbing, or electrical

Why You'll Love Working With Us:
  • We live our values. Legendary Service and Legendary Care guide every interaction.
  • Pay that reflects your effort. $18-$24/hour + performance-based pay.
  • Benefits you'll actually use. Medical, dental, and vision-including fully employer-paid options.
  • Plan for your future. 401(k) with company match.

Legendary Home Services is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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