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Ancestry Customer Service Jobs (NOW HIRING)

Customer Service Job details Posted 26 May 2026 Location Lakewood, Nashville, TN 37138 Reference ... ancestry, citizenship, disability, or veteran status.

Call Center / Customer Service Duration: 05 months plus possible extension/FTE Location: Nashville ... ancestry, citizenship, disability, or veteran status.

Customer Service

Aurora, CO · On-site

$16.25 - $22/hr

... roles that provide services to customers once they are onboarded in the Maersk environment ... ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical ...

Customer Service

Deposit, NY · On-site

$21 - $35/hr

Description This position provides a blend of customer service, financial support, reporting, and ... age, ancestry, citizenship, color, family or medical care leave, gender identity or expression ...

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Ancestry Customer Service information

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$9

$18

$26

How much do ancestry customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for ancestry customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Ancestry Customer Service job?

An Ancestry Customer Service job involves assisting customers with inquiries related to their ancestry accounts, subscriptions, DNA kits, and family history research. Representatives help resolve technical issues, billing concerns, and provide guidance on using Ancestry's services. Strong communication skills, problem-solving abilities, and knowledge of Ancestry’s products are essential for this role. Employees may interact with customers via phone, email, or live chat to ensure a positive user experience.

What are some typical daily responsibilities for someone working in Ancestry Customer Service?

As an Ancestry Customer Service representative, your daily responsibilities often include responding to customer inquiries via phone, email, or chat, helping users navigate genealogy tools and resources, and resolving account or billing issues. You may also assist customers with interpreting DNA results or troubleshooting technical problems related to the Ancestry platform. Working closely with other customer service team members and occasionally collaborating with technical or research support is common. The role requires a combination of product knowledge, empathy, and attention to detail to ensure customers have a positive and productive experience while exploring their family history.

What are the key skills and qualifications needed to thrive in the Ancestry Customer Service position, and why are they important?

To thrive as an Ancestry Customer Service representative, you need strong communication skills, attention to detail, and a genuine interest in genealogy or historical research. Familiarity with customer relationship management (CRM) software, genealogical databases, and online ticketing systems is often required. Excellent problem-solving abilities, patience, and a customer-focused attitude help individuals excel in this role. These skills are crucial for providing accurate assistance, resolving customer inquiries efficiently, and creating a positive experience for users exploring their family history.

How much do genealogists get paid in the US?

Genealogists in the US typically earn between $40,000 and $70,000 annually, depending on experience, specialization, and work setting. Entry-level positions may start lower, while experienced professionals or those working independently can earn higher incomes. Skills in research, data analysis, and familiarity with genealogy tools are important for higher pay.
More about Ancestry Customer Service jobs
What cities are hiring for Ancestry Customer Service jobs? Cities with the most Ancestry Customer Service job openings:
What are the most commonly searched types of Ancestry Customer Service jobs? The most popular types of Ancestry Customer Service jobs are:
What states have the most Ancestry Customer Service jobs? States with the most job openings for Ancestry Customer Service jobs include:
Infographic showing various Ancestry Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Your Linen Service

Wheeling, WV • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

JOB DESCRIPTION

Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.


Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch."

RESPONSIBILITIES
  • Basic accounting and data entry
  • Accounts receivable
  • Telephone customer service
QUALIFICATIONS
  • Highly professional and dependable
  • High level of attention to detail
  • Strong communication skills, verbal and written
  • Excellent skills using Microsoft Word, Excel, and Outlook
BENEFITS
  • Group benefits package (Medical, Dental, Short-term Disability, Vision, Life Insurance, and 401(k) with generous company match
  • Paid Vacation
COMPANY DESCRIPTION

Wheeling Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.

Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.
Wheeling Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.