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Amex Virtual Assistant Jobs (NOW HIRING)

Hyatt

Housekeeper/Room Attendant - PM Shift

Philadelphia, PA

$14.25 - $17.75/hr

... status, AMEX and airlines are able to be turned. They will assist with guest requests and other ... Perform other tasks/jobs as assigned by a leader View our Virtual Reality Experience to spend a ...

New

InComm Payments

Product Support Analyst I

Columbus, GA · On-site

We problem solve and create solutions related to InComm Prepaid Products (Virtual, Gaming, Gift ... Troubleshoot point-of-sale-activation issues. Assist merchants when they have issues with their POS ...

New

Sodexo

Airport Lounge Receiver

Charlotte, NC · On-site

$19/hr

CLT Airport AMEX Lounge Receiver and Stock Worker Join and grow in our team at Sodexo / American ... There will be times that you assist the dishwasher when no shipments are being delivered. General ...

MNCP Staffing

Controller

Alexandria, VA

... virtual files for all Accounts Payable activities. * Reconciles and codes AMEX and VISA card ... * Assist the CFO with: * Monthly ledger reconciliation and closing for division. * Annual financial ...

Veritext LLC

Accounts Payable Associate

Livingston, NJ · On-site

$21.75 - $28/hr

... resolution; assist clients with various requests • Participate in and absorb all trainings ... • Audit Amex statements in accordance with established policies and procedures, including ...

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How much do amex virtual assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for amex virtual assistant in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is an Amex Virtual Assistant?

An Amex Virtual Assistant is an AI-powered digital assistant provided by American Express to help customers with their account-related queries and tasks online. The virtual assistant can assist with checking balances, making payments, monitoring transactions, and answering questions about card benefits and services. It is available 24/7 through the American Express website and mobile app, offering quick and secure support without the need to speak to a live representative. This service is designed to provide convenient, efficient customer service for basic account needs.

What are the key skills and qualifications needed to thrive as an Amex Virtual Assistant?

To succeed as an Amex Virtual Assistant, you need strong customer service skills, problem-solving abilities, and familiarity with financial products or credit card services, often supported by a high school diploma or equivalent. Experience with CRM platforms, secure messaging systems, and chat or phone support tools is commonly required. Exceptional communication, active listening, and patience help you build rapport and efficiently resolve customer inquiries. These skills ensure customer satisfaction, brand loyalty, and the effective handling of sensitive financial information in a remote environment.

What are the main challenges faced by an Amex Virtual Assistant, and how can new hires overcome them?

One of the main challenges for an Amex Virtual Assistant is managing high volumes of customer inquiries while maintaining accurate, empathetic, and efficient service. Balancing multiple tasks—such as resolving account questions, processing transactions, and adhering to compliance guidelines—can be demanding, especially in a remote environment. To overcome these challenges, new hires should prioritize strong organizational skills, actively seek feedback, and make use of Amex's robust training and knowledge resources. Collaborating with team leads and leveraging digital communication tools also helps ensure seamless support and personal growth within the virtual team structure.

What is the difference between Amex Virtual Assistant vs Customer Service Representative?

AspectAmex Virtual AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, home-basedCall centers, in-office or remote
Industry UsageFinancial services, specifically American ExpressVarious industries including finance, retail, telecom
Job FocusHandling inquiries, scheduling, administrative supportResolving customer issues, providing product info

The Amex Virtual Assistant primarily provides remote administrative and customer support for American Express, focusing on tasks like scheduling and inquiries. In contrast, a Customer Service Representative handles customer issues across various industries, often in call centers. While both roles require strong communication skills, the Amex Virtual Assistant is more specialized within the financial services sector and typically works remotely, whereas Customer Service Representatives may work in diverse environments and industries.

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Amex Virtual Assistant jobs near you
Infographic showing various Amex Virtual Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

Housekeeper/Room Attendant - PM Shift

Hyatt Hotels Corporation

Philadelphia, PA • On-site

$14.25 - $17.75/hr

Full-time

Posted yesterday

New

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

23rd of 108 rated hotels

Job description

As a PM Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay. A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways and public areas in the hotel. Room Attendants service guest rooms daily in accordance with hotel procedures, stock carts with room supplies, replace bed linens and replenish guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting 'deep cleaning' activities within the guest room in conjunction with preventative maintenance tasks.
The PM Room Attendant will ensure that the late departures due to guests with status, AMEX and airlines are able to be turned. They will assist with guest requests and other department needs throughout the evening. The perfect candidate for this role would be self-motivated and eager to jump in where the business demands during these hours.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Seeking (1) Room Attendants for 3:00pm-11:30pm shift. This position will have consecutive 2 days off with weekend shifts being mandatory.
  • Thoroughly clean and restock the required number of guest rooms per shift
  • Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards
  • Change linens and make guest beds
  • Restock all guest room supplies
  • Remove all trash and dirty linen from guest rooms
  • Clean and sanitize public area spaces as assigned
  • Approach all encounters with guests and colleagues in a friendly, service-oriented manner
  • Comply at all times with Hyatt's standards and regulations to encourage safe and efficient hotel operations; including wearing the proper uniform and personal protective equipment
  • Perform other tasks/jobs as assigned by a leader

View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
  • A true desire to satisfy the needs of others in a fast-paced environment
  • Previous cleaning/housekeeping experience preferred
  • This position requires strong attention to detail
  • The ability to communicate effectively with guests and team members verbally and/or in written form with basic English communication skills
  • Ability to work a flexible schedule, including weekends and holidays
  • Ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds
  • Ability to lift or move up to 50 pounds occasionally
  • Ability to stand and walk for an entire shift and perform repetitive motions

What Hyatt Hotels employees say

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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