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Amazon Connect Jobs (NOW HIRING)

Donato Technologies, Inc

Amazon Connect

Plano, TX · On-site

Amazon Connect NJ/DE/Plano (45 Miles) Experience: 5+ Years Required Qualifications: * At least 8 years of IT experience in customer service technologies including Contact center cloud based Products ...

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Hirekeyz Inc

Amazon Connect

Plano, TX · On-site

Amazon Connect Location: Plano, TX,/DE/NJ Job Type: Contract/W2/Full Time Required Qualifications: At least 8 years of IT experience in customer service technologies including Contact center cloud ...

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NRG

Amazon Connect Manager

Lindon, UT · On-site

$131K/yr

Role Summary The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and is accountable for ensuring stability, scalability, cost efficiency, and continuous improvement.

Xforia, Inc.

Amazon Connect Consultant

• Amazon Development with Amazon Connect experience. • Must know the architecture of the application and be able to speak to it in depth and possible surrounding contributory Amazon apps/services ...

Accuro Group

Amazon Connect Consultant

Seattle, WA · On-site

Role: Amazon Connect Consultant Location: Seattle, WA Experience: 10+ years * As a SME, lead the design, development and implementation of an Amazon Connect cloud-based contact center solution.

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Staffingine LLC

Amazon Connect

Dallas, TX · On-site

Amazon Connect Job Location: Dallas, TX Job Type: Contract * Respond to and implement intake requests from contact centre business units prioritized by Product Owner * Deliver prioritized tasks based ...

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Miratech

Amazon Connect Developer

Concord, NC · Remote

Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing strategies. * Configure routing profiles, queues, callbacks, emergency messaging, and business hours ...

The AES Group

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an ...

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All JobsAmazon Connect Jobs

Amazon Connect information

See salary details

$75.5K

$144.8K

$193.5K

How much do amazon connect jobs pay per year?

As of Jul 4, 2026, the average yearly pay for amazon connect in the United States is $144,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $162,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an Amazon Connect specialist?

As an Amazon Connect specialist, your daily responsibilities may include designing and configuring contact center flows, integrating Amazon Connect with other AWS services, and troubleshooting technical issues that arise within client environments. You'll collaborate closely with IT teams, business stakeholders, and support staff to ensure smooth contact center operations and optimize customer experiences. The role often involves analyzing system performance, recommending enhancements, and providing user training or technical documentation. This dynamic position provides opportunities to innovate and have a direct impact on customer engagement strategies.

What jobs pay 700 a day?

Jobs related to Amazon Connect, such as experienced cloud contact center consultants or specialized technical support roles, can pay around $700 per day, especially for contractors or consultants with advanced skills in cloud technology, telephony systems, or customer experience solutions. These roles often require certifications, technical expertise, and experience in cloud-based contact center platforms.

What is an Amazon Connect job?

An Amazon Connect job typically involves working with Amazon's cloud-based contact center service to design, implement, or support customer engagement solutions. Roles can include developers, solutions architects, support engineers, or contact center specialists who configure and optimize Amazon Connect for businesses. Responsibilities may involve setting up call flows, integrating third-party applications, using AI-driven analytics, or ensuring system reliability. These jobs require knowledge of AWS services, telephony, and customer experience best practices.

How much money does Amazon Connect make?

Amazon Connect is a cloud-based contact center service offered by Amazon Web Services, and as a service, it generates revenue based on usage, such as call minutes and agent hours. The specific revenue figures for Amazon Connect are included within AWS's overall financial reports, which are publicly available but do not break down revenue by individual services. As a job seeker, understanding the platform's role in AWS can be helpful for roles involving cloud services, customer experience, or technical support.

How does Amazon Connect work?

Amazon Connect is a cloud-based contact center service that enables businesses to set up and manage customer interactions through voice and chat channels. It uses artificial intelligence and integrates with other AWS services to route, monitor, and analyze customer calls, allowing agents to handle inquiries efficiently. Job roles involving Amazon Connect often require knowledge of cloud infrastructure, contact center operations, and customer service tools.

What are the key skills and qualifications needed to thrive in the Amazon Connect position, and why are they important?

To excel in an Amazon Connect specialist role, you need a solid background in cloud-based contact center solutions, experience with telephony systems, and a deep understanding of AWS services. Familiarity with Amazon Connect, AWS Lambda, Amazon S3, and certification as an AWS Certified Solutions Architect or Developer are commonly required. Strong problem-solving abilities, excellent communication skills, and adaptability help professionals succeed in dynamic environments and address client needs efficiently. These competencies are crucial for designing, implementing, and maintaining resilient, customer-centric contact center solutions on the AWS platform.

Will Amazon pay you $28 an hour to work from home?

Amazon Connect customer service roles often pay around $15 to $20 per hour, depending on experience and location. While some remote customer service positions may offer higher pay, $28 an hour is above the typical rate for entry-level Amazon Connect jobs and may require specialized skills or supervisory responsibilities.
More about Amazon Connect jobs
What cities are hiring for Amazon Connect jobs? Cities with the most Amazon Connect job openings:
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Amazon Connect jobs near you
Infographic showing various Amazon Connect job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $144,773 per year, or $69.6 per hour.
Amazon Connect

Amazon Connect

Donato Technologies, Inc

Plano, TX • On-site

Contractor

Posted 3 days ago

Be an early applicant

Job description

Amazon Connect
NJ/DE/Plano (45 Miles)
Experience: 5+ Years
 
Required Qualifications:
  • At least 8 years of IT experience in customer service technologies including Contact center cloud based Products, solution design and implementation; also experienced in omni-channel and AI/ML solutions.
  • Hands-on experience in Experience in functional design and implementation for contact center solutions;
  • Experience in  Amazon Connect Cloud based Contact center E2E that includes design and implementation of Static and dynamic call flow design,
  • Speech Lex, Real-time dashboard, Call Audio Analysis with help of Amazon Lambda, S3, Transcription, Comprehend, Glue, Athena,
  • QuickSight.
  • Hands on experience with Terraform , Lambda( using Python and Java)  and API development.
  • Experience in Amazon Transcribe, Lex, Polly, Comprehend, Connect Contact lens,
  • Experience collaborating with a globally distributed team
  • Ability to adapt to rapidly changing requirements, while handling multiple responsibilities
  • Ability to provide high quality insight to stakeholders to inform business decisions
  • Critical thinking
  • Good presentation skills