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Amazon Connect Jobs in Dallas, TX (NOW HIRING)

Donato Technologies, Inc

Amazon Connect

Plano, TX · On-site

Amazon Connect NJ/DE/Plano (45 Miles) Experience: 5+ Years Required Qualifications: * At least 8 years of IT experience in customer service technologies including Contact center cloud based Products ...

Hirekeyz Inc

Amazon Connect

Plano, TX · On-site

Amazon Connect Location: Plano, TX,/DE/NJ Job Type: Contract/W2/Full Time Required Qualifications: At least 8 years of IT experience in customer service technologies including Contact center cloud ...

Avanciers LLC

Amazon Connect Developer

Richardson, TX · On-site

Amazon Connect Developer We are seeking an experienced Amazon Connect Developer to design, develop, integrate, and support enterprise Contact Center as a Service (CCaaS) solutions using Amazon ...

Staffingine LLC

Amazon Connect

Dallas, TX · On-site

Amazon Connect Job Location: Dallas, TX Job Type: Contract * Respond to and implement intake requests from contact centre business units prioritized by Product Owner * Deliver prioritized tasks based ...

K-Tek Resourcing LLC

Amazon Connect Architect

Plano, TX · On-site

$60.50 - $79.75/hr

Amazon Connect Architect Location : Plano, TX Exp: 12+ Yrs RTTO - 5 Days Onsite * Proficiency in at least one modern programming language (e.g., Python, Java) * Experience implementing cloud contact ...

Compunnel

Amazon Connect Architect

Plano, TX · On-site

$60.25 - $79.50/hr

Job Summary We are seeking an experienced Amazon Connect Architect with 12+ years of experience in enterprise architecture and cloud solutions. The ideal candidate will have strong expertise in AWS ...

Percient Inc.

Amazon Connect Architect

Plano, TX · On-site

$60.50 - $79.75/hr

Amazon Connect Architect Location: Plano, TX ( Local to any JPMC office as in-person interview required) * Proficiency in at least one modern programming language (e.g., Python, Java) * Experience ...

Diverse Lynx Llc

Amazon Connect Architect

Plano, TX · On-site

$60.50 - $79.75/hr

Amazon Connect Architect Location : Plano, TX Exp: 12+ Yrs Payrate $150k RTTO - 5 Days Onsite * Proficiency in at least one modern programming language (e.g., Python, Java) * Experience implementing ...

ICS Global Soft, Inc.

Amazon Connect Architect

Plano, TX · On-site

$60.50 - $79.75/hr

Amazon Connect Architect Location : Plano, TX - RTTO - 5 Days Onsite * Proficiency in at least one modern programming language (e.g., Python, Java) * Experience implementing cloud contact center ...

Galent

Amazon Connect Architect

Plano, TX · On-site

$60.50 - $79.75/hr

Experience implementing cloud contact center platforms, preferably Amazon Connect * Strong expertise with Infrastructure as Code (e.g., Terraform) * Ability to architect and implement AWS ...

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All JobsAmazon Connect JobsAmazon Connect Jobs in Dallas, TX

Amazon Connect information

See Dallas, TX salary details

$74.7K

$143.2K

$191.4K

How much do amazon connect jobs pay per year?

As of Aug 27, 2026, the average yearly pay for amazon connect in Dallas, TX is $143,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,700.00 and $160,800.00 per year, depending on experience, location, and employer.

What is an Amazon Connect?

An Amazon Connect job typically involves working with Amazon's cloud-based contact center service to design, implement, or support customer engagement solutions. Roles can include developers, solutions architects, support engineers, or contact center specialists who configure and optimize Amazon Connect for businesses. Responsibilities may involve setting up call flows, integrating third-party applications, using AI-driven analytics, or ensuring system reliability. These jobs require knowledge of AWS services, telephony, and customer experience best practices.

What are the typical daily responsibilities of an Amazon Connect specialist?

As an Amazon Connect specialist, your daily responsibilities may include designing and configuring contact center flows, integrating Amazon Connect with other AWS services, and troubleshooting technical issues that arise within client environments. You'll collaborate closely with IT teams, business stakeholders, and support staff to ensure smooth contact center operations and optimize customer experiences. The role often involves analyzing system performance, recommending enhancements, and providing user training or technical documentation. This dynamic position provides opportunities to innovate and have a direct impact on customer engagement strategies.

What are the key skills and qualifications needed to thrive in the Amazon Connect position, and why are they important?

To excel in an Amazon Connect specialist role, you need a solid background in cloud-based contact center solutions, experience with telephony systems, and a deep understanding of AWS services. Familiarity with Amazon Connect, AWS Lambda, Amazon S3, and certification as an AWS Certified Solutions Architect or Developer are commonly required. Strong problem-solving abilities, excellent communication skills, and adaptability help professionals succeed in dynamic environments and address client needs efficiently. These competencies are crucial for designing, implementing, and maintaining resilient, customer-centric contact center solutions on the AWS platform.

How does Amazon Connect work?

Amazon Connect is a cloud-based contact center service that enables businesses to set up and manage customer interactions through voice and chat channels. It uses artificial intelligence and integrates with other AWS services to route, monitor, and analyze customer calls, allowing agents to handle inquiries efficiently. Users typically require knowledge of contact center operations and AWS tools to configure and optimize the system.

What is Amazon Connect jobs?

Amazon Connect jobs involve roles related to managing and supporting Amazon Connect, a cloud-based contact center service. These positions often require skills in customer service, cloud technology, and familiarity with contact center operations, and may include roles such as support engineers, system administrators, or customer service agents.

What are the most commonly searched types of Amazon Connect jobs in Dallas, TX?

The most popular types of Amazon Connect jobs in Dallas, TX are:

What are popular job titles related to Amazon Connect jobs in Dallas, TX?

For Amazon Connect jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Amazon Connect jobs in Dallas, TX look for?

The top searched job categories for Amazon Connect jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Amazon Connect jobs?

Cities near Dallas, TX with the most Amazon Connect job openings:

Amazon Connect jobs near you
Infographic showing various Amazon Connect job openings in Dallas, TX as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 81% In-person, 6% Hybrid, and 13% Remote job distribution, with an average salary of $143,215 per year, or $68.9 per hour.

Amazon Connect

Donato Technologies, Inc

Plano, TX • On-site

Contractor

Re-posted 27 days ago

Job description

Amazon Connect
NJ/DE/Plano (45 Miles)
Experience: 5+ Years
 
Required Qualifications:
  • At least 8 years of IT experience in customer service technologies including Contact center cloud based Products, solution design and implementation; also experienced in omni-channel and AI/ML solutions.
  • Hands-on experience in Experience in functional design and implementation for contact center solutions;
  • Experience in  Amazon Connect Cloud based Contact center E2E that includes design and implementation of Static and dynamic call flow design,
  • Speech Lex, Real-time dashboard, Call Audio Analysis with help of Amazon Lambda, S3, Transcription, Comprehend, Glue, Athena,
  • QuickSight.
  • Hands on experience with Terraform , Lambda( using Python and Java)  and API development.
  • Experience in Amazon Transcribe, Lex, Polly, Comprehend, Connect Contact lens,
  • Experience collaborating with a globally distributed team
  • Ability to adapt to rapidly changing requirements, while handling multiple responsibilities
  • Ability to provide high quality insight to stakeholders to inform business decisions
  • Critical thinking
  • Good presentation skills