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Amazon Claims Jobs (NOW HIRING)

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Work closely with third-party data vendors to flag violations and leverage Amazon Brand Registry to submit claims to enforce policy compliance. 2. Featured Offer Preservation * Root Cause Analysis:

El Camino Health

WI · On-site

$75 - $155/hr

Work closely with third-party data vendors to flag violations and leverage Amazon Brand Registry to submit claims to enforce policy compliance. * 2. Featured Offer Preservation Root Cause Analysis:

New

El Camino Health

$75 - $155/hr

Work closely with third-party data vendors to flag violations and leverage Amazon Brand Registry to submit claims to enforce policy compliance. * 2. Featured Offer Preservation Root Cause Analysis:

New

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Amazon Claims information

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How much do amazon claims jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for amazon claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What is an Amazon Claims job?

An Amazon Claims job involves handling and processing claims related to lost, damaged, or incorrect shipments. Employees in this role investigate claims, communicate with customers and sellers, and ensure proper resolutions in line with Amazon's policies. They may also work with logistics teams to track shipments and verify claims. This role requires attention to detail, problem-solving skills, and knowledge of Amazon’s claims procedures.

What are the most common challenges faced by an Amazon Claims specialist and how are they addressed?

Amazon Claims specialists often encounter challenges such as handling a high volume of claims, navigating complex case documentation, and mediating disputes between buyers and sellers. To address these, specialists rely on well-defined procedures, robust internal resources, and support from cross-functional teams such as customer service and logistics. Staying organized and up to date with Amazon’s policies is crucial for efficiently managing multiple cases. Ongoing training and collaboration with experienced colleagues also help team members navigate difficult scenarios and ensure claims are processed accurately and fairly.

What are the key skills and qualifications needed to thrive in the Amazon Claims position, and why are they important?

To excel as an Amazon Claims specialist, you need a solid understanding of claims management, attention to detail, and the ability to analyze and resolve disputes, ideally supported by experience in customer service or logistics. Familiarity with Amazon's internal claims systems, case management tools, and CRM software is often required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These competencies enable you to conduct thorough investigations, provide excellent support, and efficiently resolve claims in a fast-paced e-commerce environment.

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What states have the most Amazon Claims jobs?

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Amazon Claims jobs near you
Infographic showing various Amazon Claims job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

10002 - Amazon eCommerce Analyst

BARCEL USA LLC

Coppell, TX • On-site

Other

Posted 2 days ago

New

Job description

Position Summary
The Ecommerce Amazon Analyst is responsible for supporting the growth and management of Barcel USA's Amazon business through listing optimization, content management, pricing accuracy, inventory control, and brand protection initiatives. This role collaborates cross functionally to ensure product visibility, operational excellence, and sales performance across the Amazon marketplace.
Key Responsibilities
Listing Management and Content Optimization
  • Create and optimize product titles, bullet points, descriptions, A Plus Content, and Brand Store pages
  • Create new item listings prior to launch dates
  • Create product variations and coordinate virtual multipack and bundle listing creation with the Sparks team
  • Conduct keyword research to increase organic traffic and improve product rankings
  • Ensure product detail pages align with brand standards and SEO best practices
  • Ensure all digital content assets are active and free from restrictions
  • Manage the product portfolio and provide weekly optimization status reports
  • Create VIO and BTR orders based on out of stock situations and new item launches
  • Apply knowledge of the Amazon A9 algorithm, COSMO, and Rufus AI to improve product visibility and search rankings

Pricing and Chargeback Management
  • Monitor and update Amazon list pricing and submit adjustment requests as necessary
  • Ensure product offers remain active and featured
  • Prepare weekly pricing reports and provide recommendations to drive sales growth
  • Partner with Amazon Vendor Central Customer Success Managers to maintain pricing accuracy and maximize sales performance
  • Collaborate with internal teams to improve chargeback accuracy and dispute resolution processes
  • Follow through on secondary dispute outcomes and recovery opportunities

Inventory and Operations Management
  • Provide weekly out of stock reports and manage listing suppressions as needed
  • Monitor inventory levels and coordinate with internal stakeholders to prevent stockouts and overstocks
  • Develop recommendations to optimize Amazon inventory levels and reduce unsellable inventory
  • Monitor account health and proactively address policy warnings, listing suppressions, and performance notifications
  • Support operational initiatives that improve fulfillment and customer experience

Brand Protection
  • Monitor and remove unauthorized marketplace resellers
  • Track brand protection claims and document repeat violations
  • Escalate recurring issues to the appropriate internal and external stakeholders
  • Participate in brand protection training and apply best practices to safeguard company brands

Qualifications
  • 2 to 3 years of ecommerce experience with a focus on Amazon; CPG or Food Industry experience strongly preferred
  • Deep expertise in the Amazon ecosystem, including Vendor Central, Retail Analytics, FBA, SIOC, and logistics
  • Amazon Vendor Central listing management experience required
  • Strong attention to detail and accuracy
  • Advanced analytical and Microsoft Excel skills
  • Experience with business intelligence and reporting tools preferred
  • Ability to collaborate effectively across multiple functions
  • Strong problem solving and critical thinking skills
  • Ability to analyze complex issues and develop data driven solutions
  • Excellent verbal, written, and interpersonal communication skills
  • Eagerness to learn, ask questions, and continuously develop expertise

Core Competencies
  • Ecommerce Management
  • Amazon Vendor Central Expertise
  • Data Analysis and Reporting
  • Inventory Planning
  • Pricing Strategy
  • Search Optimization and SEO
  • Problem Solving
  • Attention to Detail
  • Communication Skills
  • Cross Functional Collaboration
  • Business Acumen
  • Continuous Improvement
  • Results Orientation

Working Conditions
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong organizational and project management skills
  • Ability to work independently while collaborating with cross functional teams
  • Occasional travel may be required based on business needs
  • Performs other duties and special projects as assigned by management.

Barcel USA LLC is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training, and all other working conditions.
We believe diversity drives innovation and success. We proudly welcome applications from individuals with disabilities, veterans, and women, and are committed to creating an environment where everyone can thrive.

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