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Claim Intake Jobs (NOW HIRING)

Xylem Tree Experts

Claims Intake Specialist

Norfolk, VA · On-site

$25/hr

Gather required claim information from internal stakeholders, field teams, vendors, customers, and ... Review intake information for accuracy, completeness, and potential issues requiring escalation to ...

Xylem I LLC

Claims Intake Specialist

Virginia Beach, VA · On-site

$25/hr

Gather required claim information from internal stakeholders, field teams, vendors, customers, and ... Review intake information for accuracy, completeness, and potential issues requiring escalation to ...

Xylem I LLC

Claims Intake Specialist

Norfolk, VA · On-site

$25/hr

Gather required claim information from internal stakeholders, field teams, vendors, customers, and ... Review intake information for accuracy, completeness, and potential issues requiring escalation to ...

Daniels Health

$65 - $75/hr

The Claims Administrator supports the company's workers' compensation, auto liability, general liability, and property claims programs through claim intake, documentation management, employee ...

New

ProviDRs Care

Claims Director

Wichita, KS · On-site

$95K - $125K/yr

Oversee claim intake, eligibility validation, deductible and out-of-pocket accumulation, copays, coinsurance, benefit limits, exclusions, coordination of benefits, and payment determination. * Ensure ...

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How much do claim intake jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for claim intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a claim intake specialist?

Claim Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect necessary information, verify details, and ensure that claims are entered accurately into the company's system. Their work is crucial for initiating the claims process, communicating with claimants, and often involves coordinating with other departments to gather additional documentation. Effective Claim Intake specialists help streamline the claims process and improve customer experience.

What are the key skills and qualifications needed to thrive as a claim intake specialist?

To thrive as a Claim Intake Specialist, you need strong attention to detail, organizational skills, and familiarity with insurance processes, often supported by a high school diploma or equivalent. Experience with claims management software, data entry systems, and knowledge of regulatory guidelines is commonly required. Excellent communication, problem-solving, and customer service skills help you efficiently gather information and address client concerns. These abilities are essential for accurately processing claims, reducing errors, and ensuring timely service in a high-volume environment.

What are some common challenges faced in a claim intake role, and how can they be effectively managed?

A common challenge in a Claim Intake role is managing high call volumes and ensuring accurate data entry under tight deadlines. It’s important to balance efficiency with attention to detail, as mistakes can delay claim processing. Effective communication and active listening help in gathering all necessary information from claimants. Utilizing claim management systems and following structured workflows can greatly assist in managing workload and reducing errors. Team collaboration and regular training also play key roles in staying updated on procedures and improving overall performance.

What is the difference between Claim Intake vs Claim Processor?

AspectClaim IntakeClaim Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; insurance or healthcare knowledge beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & IndustryInsurance companies, healthcare providersInsurance firms, third-party administrators
Primary ResponsibilitiesGathering initial claim information, verifying details, and entering dataReviewing claims, verifying accuracy, and processing payments

Claim Intake specialists focus on collecting and verifying initial claim information, while Claim Processors handle the detailed review and processing of claims. Both roles are essential in the insurance claims workflow but differ in their specific functions and responsibilities.

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What states have the most Claim Intake jobs?

States with the most job openings for Claim Intake jobs include:

What job categories do people searching Claim Intake jobs look for?

The top searched job categories for Claim Intake jobs are:

Claim Intake jobs near you
Infographic showing various Claim Intake job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Operations Intake/Triage Associate

Triton Claim Management, LLC

Alpharetta, GA • On-site

$45K - $52K/yr

Full-time

Posted 13 days ago

Job description


Position Summary

The Claims Intake & Triage Associate supports the intake and setup of new claims, ensuring accurate data entry and timely processing. This role focuses on foundational claim setup tasks while developing an understanding of claims workflows, systems, and client requirements.


Key ResponsibilitiesClaim Intake Support
  • Receive and process new claim submissions from internal and external sources
  • Enter claim data accurately into the claims management system
  • Verify completeness of documentation and follow up for missing information
  • Assist with initial claim file setup and organization
Triage Support
  • Route claims based on predefined rules and guidance from senior team members
  • Support workload distribution across adjusters
  • Escalate unclear or complex cases for review
Quality & Compliance
  • Ensure data accuracy and completeness in system entries
  • Follow established procedures and compliance requirements
  • Maintain organized and audit-ready claim documentation
Operational Support
  • Meet turnaround time expectations for claim intake
  • Support process improvement efforts and workflow organization


Qualifications
  • High school diploma or equivalent required; associate or bachelor’s preferred
  • 0–2 years of administrative, claims, or insurance experience
  • Strong attention to detail and data entry accuracy
  • Basic computer and systems proficiency
  • Strong organizational and communication skills


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