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Claim Intake Jobs (NOW HIRING)

Advance Auto Parts

Claims Intake Agent

Texas City, TX · On-site

Claims Intake Agent supports the APEHS, Risk and Claims department by acting as a coordinator ... Evaluating and triaging severity and providing proper notification for claim escalation, TPA and ...

HelloFresh

Claims & Risk Analyst

Boulder, CO · On-site

$68K - $81K/yr

Manage claim intake end-to-end, including FNOL processing, initial review, severity assignment, and escalation identification * Monitor and support claims throughout the lifecycle by handling routine ...

Renewal Claim Solutions

Intake Specialist

Hamburg, NY · On-site

$18/hr

Intake Specialist Job type: Full-time, Non-exempt Hours: Days, Monday - Friday, 35-40 hours per ... Now, with Renewal Claim Solutions, we extend that commitment to excellence into the realm of ...

Abbott

Manager, Patient Claims

Austin, TX

Claim Intake and Triage * Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation ...

Renewal Claim Solutions

Intake Specialist

Hamburg, NY · On-site

$16.75 - $22.50/hr

Intake Specialist Job type: Full-time, Non-exempt Hours: Days, Monday - Friday, 35-40 hours per ... Now, with Renewal Claim Solutions, we extend that commitment to excellence into the realm of ...

Abbott

Manager, Patient Claims

Plymouth, MN

Claim Intake and Triage * Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation ...

Abbott

Manager, Patient Claims

Austin, TX

Claim Intake and Triage * Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation ...

Abbott

Claim Intake and Triage * Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation ...

Abbott

Manager, Patient Claims

Plymouth, MN

Claim Intake and Triage * Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation ...

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Claim Intake information

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How much do claim intake jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for claim intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Claim Intake vs Claim Processor?

AspectClaim IntakeClaim Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; insurance or healthcare knowledge beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & IndustryInsurance companies, healthcare providersInsurance firms, third-party administrators
Primary ResponsibilitiesGathering initial claim information, verifying details, and entering dataReviewing claims, verifying accuracy, and processing payments

Claim Intake specialists focus on collecting and verifying initial claim information, while Claim Processors handle the detailed review and processing of claims. Both roles are essential in the insurance claims workflow but differ in their specific functions and responsibilities.

What are the key skills and qualifications needed to thrive as a Claim Intake Specialist, and why are they important?

To thrive as a Claim Intake Specialist, you need strong attention to detail, organizational skills, and familiarity with insurance processes, often supported by a high school diploma or equivalent. Experience with claims management software, data entry systems, and knowledge of regulatory guidelines is commonly required. Excellent communication, problem-solving, and customer service skills help you efficiently gather information and address client concerns. These abilities are essential for accurately processing claims, reducing errors, and ensuring timely service in a high-volume environment.

What are Claim Intake specialists?

Claim Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect necessary information, verify details, and ensure that claims are entered accurately into the company's system. Their work is crucial for initiating the claims process, communicating with claimants, and often involves coordinating with other departments to gather additional documentation. Effective Claim Intake specialists help streamline the claims process and improve customer experience.

What are some common challenges faced in a Claim Intake role, and how can they be effectively managed?

A common challenge in a Claim Intake role is managing high call volumes and ensuring accurate data entry under tight deadlines. It’s important to balance efficiency with attention to detail, as mistakes can delay claim processing. Effective communication and active listening help in gathering all necessary information from claimants. Utilizing claim management systems and following structured workflows can greatly assist in managing workload and reducing errors. Team collaboration and regular training also play key roles in staying updated on procedures and improving overall performance.
More about Claim Intake jobs
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Claim Intake jobs near you
Infographic showing various Claim Intake job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $43,288 per year, or $20.8 per hour.
Assistant Claim Administrator

Assistant Claim Administrator

Unitek Global Services

Coppell, TX

Full-time

Posted 4 days ago

Job description

UniTek Global Services is seeking an Assistant Claim Administrator to support our Auto and Property Claims operations by assisting with claim intake, coverage verification, documentation, customer communications, and coordination with adjusters and vendors. This role ensures claims are handled efficiently, accurately, and in compliance with regulatory and company standards.

Key Responsibilities:

  • Set up new property claims; validate First Notice of Loss (FNOL).
  • Maintain organized, current claim files and update claims systems (Zoho, Corp Svcs portal).
  • Obtain statements from claimants, witnesses, and vendors; request and track estimates, photos, and reports.
  • Interpret telecom locate markings, including paint colors, symbols, utility codes, and tolerance zones.
  • Review site photos, mapsto understand how fiber, coax, and copper facilities were placed.
  • Understand telecom construction processes, including boring, trenching, plowing, aerial placement, handholes, pedestals, and splice points.
  • Identify likely damage mechanisms (e.g., mismarked locates, improper potholing, depth inconsistencies, contractor error).
  • Prepare damage summaries.
  • Serve as a point of contact for claimants regarding claim status and next steps.
  • Submit pay requests on approved invoices, assess back charges/credits as appropriate.
  • File claims as needed with appropriate provider for property damages when subcontractor funds are no longer available.
  • Maintain dashboards and activity logs; schedule meetings as needed.
  • Collaborate with internal teams and external partners (repair subcontractors).

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