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Claim Intake Jobs (NOW HIRING)

Mutual of Omaha

Associate Claim Intake Technician

Omaha, NE · Remote

$17 - $23/hr

Associate Claim Intake Technician Apply now Job no: 504886 Work type: Full Time Regular Location: Remote Categories: Claims/Claims Processing Mutual of Omaha is looking for a detail-oriented ...

Advance Auto Parts

Claims Intake Agent

Texas City, TX · On-site

Claims Intake Agent supports the APEHS, Risk and Claims department by acting as a coordinator ... Evaluating and triaging severity and providing proper notification for claim escalation, TPA and ...

HelloFresh

Claims & Risk Analyst

Boulder, CO · On-site

$68K - $72K/yr

Manage claim intake end-to-end, including FNOL processing, initial review, severity assignment, and escalation identification * Monitor and support claims throughout the lifecycle by handling routine ...

Abbott

Manager, Patient Claims

Plymouth, MN · On-site

Claim Intake and Triage * Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation ...

Abbott

Manager, Patient Claims

Plymouth, MN · On-site

Claim Intake and Triage * Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation ...

Abbott

Manager, Patient Claims

Plymouth, MN · On-site

Claim Intake and Triage * Direct and manage the complete lifecycle of U.S. patient product liability claims where the claimant is not represented by counsel, encompassing claim intake, investigation ...

City National Bank

Payments Claim Specialist

Phoenix, AZ · On-site

$22.27 - $33.43/hr

Perform quality checks of claims for accuracy and feedback for the claim intake team. * Performs additional duties as assigned. WHAT DO YOU NEED TO SUCCEED? Required Qualifications* * Bachelor ...

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How much do claim intake jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for claim intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Claim Intake vs Claim Processor?

AspectClaim IntakeClaim Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; insurance or healthcare knowledge beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & IndustryInsurance companies, healthcare providersInsurance firms, third-party administrators
Primary ResponsibilitiesGathering initial claim information, verifying details, and entering dataReviewing claims, verifying accuracy, and processing payments

Claim Intake specialists focus on collecting and verifying initial claim information, while Claim Processors handle the detailed review and processing of claims. Both roles are essential in the insurance claims workflow but differ in their specific functions and responsibilities.

What are the key skills and qualifications needed to thrive as a Claim Intake Specialist, and why are they important?

To thrive as a Claim Intake Specialist, you need strong attention to detail, organizational skills, and familiarity with insurance processes, often supported by a high school diploma or equivalent. Experience with claims management software, data entry systems, and knowledge of regulatory guidelines is commonly required. Excellent communication, problem-solving, and customer service skills help you efficiently gather information and address client concerns. These abilities are essential for accurately processing claims, reducing errors, and ensuring timely service in a high-volume environment.

What are Claim Intake specialists?

Claim Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect necessary information, verify details, and ensure that claims are entered accurately into the company's system. Their work is crucial for initiating the claims process, communicating with claimants, and often involves coordinating with other departments to gather additional documentation. Effective Claim Intake specialists help streamline the claims process and improve customer experience.

What are some common challenges faced in a Claim Intake role, and how can they be effectively managed?

A common challenge in a Claim Intake role is managing high call volumes and ensuring accurate data entry under tight deadlines. It’s important to balance efficiency with attention to detail, as mistakes can delay claim processing. Effective communication and active listening help in gathering all necessary information from claimants. Utilizing claim management systems and following structured workflows can greatly assist in managing workload and reducing errors. Team collaboration and regular training also play key roles in staying updated on procedures and improving overall performance.
More about Claim Intake jobs
What states have the most Claim Intake jobs? States with the most job openings for Claim Intake jobs include:
What job categories do people searching Claim Intake jobs look for? The top searched job categories for Claim Intake jobs are:
Claim Intake jobs near you
Associate Claim Intake Technician

Associate Claim Intake Technician

Mutual of Omaha

Omaha, NE • Remote

$17 - $23/hr

Other

Retirement, PTO

Posted 4 days ago

Mutual Of Omaha rating

8.6

Company rating: 8.6 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Associate Claim Intake Technician

Apply now Job no: 504886
Work type: Full Time Regular
Location: Remote
Categories: Claims/Claims Processing

Mutual of Omaha is looking for a detail-oriented Associate Claim Intake Technician. This position will efficiently manage claims intake, coordinate with departments, and maintain accurate records. You will gather, review, and analyze claim-related documentation to build complete claim files and determine next steps, while indexing all correspondence to support the claims adjudication process for Workplace Solutions. This role requires independent decision-making, critical thinking, and the ability to adapt quickly to changing department needs.

WHAT WE CAN OFFER YOU:

  • Hourly Wage (Levels have variable responsibilities and qualifications): 
      • Associate Claim Intake Technician - $21.00 plus annual bonus opportunity
      • Claim Intake Technician - $23.00 plus annual bonus opportunity. 
      • Sr Claim Intake Technician - $24.00 plus annual bonus opportunity. 
  • 401(k) plan with a 2% company contribution and 6% company match.
  • Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
  • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

WHAT YOU'LL DO:

  • Prepare, organize, and index insurance claims forms and correspondence, ensuring timely and accurate claim file creation.
  • Enter claim data, process vendor invoices, verify coverage, resolve discrepancies, and escalate to claims staff when needed.
  • Maintain regular communication with vendors and claims staff to ensure smooth workflow and timely issue resolution.
  • Meet individual and team productivity standards, quality audits, and support downstream processes for internal partners.
  • Demonstrate critical thinking, maintain accuracy in routine tasks, and adhere to work expectations, including attendance and participation in meetings.

WHAT YOU'LL BRING:

  • Strong attention to detail, high accuracy, and ability to apply critical thinking in processing correspondence.
  • Works independently with minimal supervision, adapts to changing environments, and prioritizes tasks to meet deadlines.
  • Communicates effectively with internal and external partners, ensuring excellent customer service.
  • Understands insurance concepts, policy language, and group claims processes, with strong analytical skills.
  • Proficient in Microsoft applications, maintains reliable attendance, and ensures fair, accurate claim handling to support policyholder satisfaction.
  • You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
  • Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

PREFERRED:

  • FINEOS, GSAP experience

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!

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Advertised: Jun 2, 2026 09:00 AM Central Daylight Time
Applications close: Jun 6, 2026 11:55 PM Central Daylight Time

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