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Claim Intake Jobs in Texas (NOW HIRING)

Intake Onboarding Specialist

Houston, TX · On-site

$17 - $22.75/hr

File 1st and 3rd Party claims once the Intake Specialist provides insurance info; update Filevine with claim numbers and adjuster contacts. * Draft and send Letters of Representation to all relevant ...

Intake Onboarding Specialist

Houston, TX

$17 - $22.75/hr

File 1st and 3rd Party claims once the Intake Specialist provides insurance info; update Filevine with claim numbers and adjuster contacts. * Draft and send Letters of Representation to all relevant ...

Intake Onboarding Specialist

Houston, TX · On-site

$17 - $22.75/hr

File 1st and 3rd Party claims once the Intake Specialist provides insurance info; update Filevine with claim numbers and adjuster contacts. * Draft and send Letters of Representation to all relevant ...

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Claim Intake & Customer Interaction: Answer inbound calls from dealer clients, service advisors, repair facilities, and retail customers regarding vehicle service contract claims, providing ...

Oversee Workers' Compensation program including claim intake, triage, and case management * Develop and execute structured Return-to-Work (RTW) program with light-duty/transitional roles * Actively ...

Oversee Workers' Compensation program including claim intake, triage, and case management * Develop and execute structured Return-to-Work (RTW) program with light-duty/transitional roles * Actively ...

Day-to-day tasks include assignment/claim intake via phone, email, and job management platforms, as well as data entry during an assignment's life cycle. Members of this team interface with a wide ...

Day-to-day tasks include assignment/claim intake via phone, email, and job management platforms, as well as data entry during an assignment's life cycle. Members of this team interface with a wide ...

Care Team Representative

Irving, TX

$15.25 - $21/hr

Performs claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times. * Educates and informs the customer about documentation required ...

Care Team Representative

Irving, TX

$15.25 - $21/hr

Performs claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times. * Educates and informs the customer about documentation required ...

Care Team Representative

Irving, TX · On-site

$15.25 - $21/hr

Performs claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times. * Educates and informs the customer about documentation required ...

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Showing results 1-20

Claim Intake information

What is the difference between Claim Intake vs Claim Processor?

AspectClaim IntakeClaim Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; insurance or healthcare knowledge beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & IndustryInsurance companies, healthcare providersInsurance firms, third-party administrators
Primary ResponsibilitiesGathering initial claim information, verifying details, and entering dataReviewing claims, verifying accuracy, and processing payments

Claim Intake specialists focus on collecting and verifying initial claim information, while Claim Processors handle the detailed review and processing of claims. Both roles are essential in the insurance claims workflow but differ in their specific functions and responsibilities.

What are the key skills and qualifications needed to thrive as a Claim Intake Specialist, and why are they important?

To thrive as a Claim Intake Specialist, you need strong attention to detail, organizational skills, and familiarity with insurance processes, often supported by a high school diploma or equivalent. Experience with claims management software, data entry systems, and knowledge of regulatory guidelines is commonly required. Excellent communication, problem-solving, and customer service skills help you efficiently gather information and address client concerns. These abilities are essential for accurately processing claims, reducing errors, and ensuring timely service in a high-volume environment.

What are Claim Intake specialists?

Claim Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect necessary information, verify details, and ensure that claims are entered accurately into the company's system. Their work is crucial for initiating the claims process, communicating with claimants, and often involves coordinating with other departments to gather additional documentation. Effective Claim Intake specialists help streamline the claims process and improve customer experience.

What are some common challenges faced in a Claim Intake role, and how can they be effectively managed?

A common challenge in a Claim Intake role is managing high call volumes and ensuring accurate data entry under tight deadlines. It’s important to balance efficiency with attention to detail, as mistakes can delay claim processing. Effective communication and active listening help in gathering all necessary information from claimants. Utilizing claim management systems and following structured workflows can greatly assist in managing workload and reducing errors. Team collaboration and regular training also play key roles in staying updated on procedures and improving overall performance.
Infographic showing various Claim Intake job openings in Texas as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.
Assistant Claim Administrator

Assistant Claim Administrator

Unitek Global Services

Coppell, TX • On-site

$24 - $31.50/hr

Full-time

Posted 21 hours ago


Job description

UniTek Global Services is seeking an Assistant Claim Administrator to support our Auto and Property Claims operations by assisting with claim intake, coverage verification, documentation, customer communications, and coordination with adjusters and vendors. This role ensures claims are handled efficiently, accurately, and in compliance with regulatory and company standards.

Key Responsibilities:

  • Set up new property claims; validate First Notice of Loss (FNOL).
  • Maintain organized, current claim files and update claims systems (Zoho, Corp Svcs portal).
  • Obtain statements from claimants, witnesses, and vendors; request and track estimates, photos, and reports.
  • Interpret telecom locate markings, including paint colors, symbols, utility codes, and tolerance zones.
  • Review site photos, mapsto understand how fiber, coax, and copper facilities were placed.
  • Understand telecom construction processes, including boring, trenching, plowing, aerial placement, handholes, pedestals, and splice points.
  • Identify likely damage mechanisms (e.g., mismarked locates, improper potholing, depth inconsistencies, contractor error).
  • Prepare damage summaries.
  • Serve as a point of contact for claimants regarding claim status and next steps.
  • Submit pay requests on approved invoices, assess back charges/credits as appropriate.
  • File claims as needed with appropriate provider for property damages when subcontractor funds are no longer available.
  • Maintain dashboards and activity logs; schedule meetings as needed.
  • Collaborate with internal teams and external partners (repair subcontractors).

Qualifications:

  • Associate's or Bachelor's degree preferred or equivalent work experience
  • Strong telecom knowledge required, including:
    • Utility locating and processes
    • Understanding of how fiber/coax/copper connections are built
    • Ability to read and interpret locate markings and construction terminology
  • Auto and Property claims experience a plus (assistant/coordinator level).
  • Proficiency with Microsoft Office
  • Strong organization, attention to detail, and written/verbal communication.
  • Experience supporting fault assessment, negligence, and subrogation workflows, a plus.
  • Prior exposure to settlement negotiations support and property damage documentation a plus.
  • Demonstrates foundational claims knowledge.
  • Understand insurance principles.
  • Focus on operational efficiency and service.

Pay Range:

$24.00 to $31.50 per hour, based upon geography, skills, and experience.

This position is non-exempt and eligible for overtime pay in accordance with federal and state laws.

UniTek Global Services is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.