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Claim Intake Jobs (NOW HIRING)

NCMIC

Claims Representative

Clive, IA · On-site

Answering phone calls in the claims phone queues, including risk management questions and claim reporting intake, and documenting all phone calls in detailed claim or policy notes. Handling ...

NCMIC

Claims Representative

Clive, IA

Answering phone calls in the claims phone queues, including risk management questions and claim reporting intake, and documenting all phone calls in detailed claim or policy notes. Handling ...

Carman Solutions Group

Claims Tester

Malvern, PA · On-site

Validate the entire flow from claim intake to payment and reporting. * Interface testing - Test integration points between systems * Design test case based on business rules, coverage policies, and ...

Coda Staffing

Be Seen First

Legal Intake Specialist

Newark, NJ · On-site

$50K - $60K/yr

Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement. * Information Gathering: Collect detailed & relevant information about ...

Rincon Search

Intake Attorney

San Francisco, CA · On-site

$21.25 - $28.75/hr

As an Intake Coordinator, you will be the first point of contact for potential clients. Your ... their claim. • Client Communication: Act as the first point of contact for potential clients ...

baker

Safety Claims Manager

Baker, CA

The Safety Claims Manager leads the company's workers' compensation, auto liability, and incident claim management process from intake through resolution. This role partners with operations, safety ...

New

Amaro Law Firm

Intake Onboarding Specialist

Houston, TX · On-site

$17 - $22.75/hr

File 1st and 3rd Party claims once the Intake Specialist provides insurance info; update Filevine with claim numbers and adjuster contacts. * Draft and send Letters of Representation to all relevant ...

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How much do claim intake jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for claim intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Claim Intake vs Claim Processor?

AspectClaim IntakeClaim Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; insurance or healthcare knowledge beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & IndustryInsurance companies, healthcare providersInsurance firms, third-party administrators
Primary ResponsibilitiesGathering initial claim information, verifying details, and entering dataReviewing claims, verifying accuracy, and processing payments

Claim Intake specialists focus on collecting and verifying initial claim information, while Claim Processors handle the detailed review and processing of claims. Both roles are essential in the insurance claims workflow but differ in their specific functions and responsibilities.

What are the key skills and qualifications needed to thrive as a Claim Intake Specialist, and why are they important?

To thrive as a Claim Intake Specialist, you need strong attention to detail, organizational skills, and familiarity with insurance processes, often supported by a high school diploma or equivalent. Experience with claims management software, data entry systems, and knowledge of regulatory guidelines is commonly required. Excellent communication, problem-solving, and customer service skills help you efficiently gather information and address client concerns. These abilities are essential for accurately processing claims, reducing errors, and ensuring timely service in a high-volume environment.

What are Claim Intake specialists?

Claim Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect necessary information, verify details, and ensure that claims are entered accurately into the company's system. Their work is crucial for initiating the claims process, communicating with claimants, and often involves coordinating with other departments to gather additional documentation. Effective Claim Intake specialists help streamline the claims process and improve customer experience.

What are some common challenges faced in a Claim Intake role, and how can they be effectively managed?

A common challenge in a Claim Intake role is managing high call volumes and ensuring accurate data entry under tight deadlines. It’s important to balance efficiency with attention to detail, as mistakes can delay claim processing. Effective communication and active listening help in gathering all necessary information from claimants. Utilizing claim management systems and following structured workflows can greatly assist in managing workload and reducing errors. Team collaboration and regular training also play key roles in staying updated on procedures and improving overall performance.
More about Claim Intake jobs
What states have the most Claim Intake jobs? States with the most job openings for Claim Intake jobs include:
What job categories do people searching Claim Intake jobs look for? The top searched job categories for Claim Intake jobs are:
Claim Intake jobs near you
Infographic showing various Claim Intake job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.
Claims Representative

Claims Representative

NCMIC

Clive, IA • On-site

Other

Posted 12 days ago

Job description

Position Purpose: Responsible for the investigation, evaluation, negotiation, and resolution of professional liability claims involving insured health care providers and facilities. This role manages claims from initial notice of claim through final disposition, ensuring timely, fair, and cost-effective outcomes while complying with applicable laws, regulations, and company policies.
Essential Functions:
Answering phone calls in the claims phone queues, including risk management questions and claim reporting intake, and documenting all phone calls in detailed claim or policy notes.
Handling professional liability claims and administrative claims such as licensing board proceedings and insurance audits, including claim intake, coverage verification, claim opening, assigning counsel, retaining expert consultants, review of medical records, investigating, evaluating, providing directives and communicating with defense counsel, and negotiating settlements within provided settlement authority.
Drafting claim letters, including detailed reservation of rights letters, coverage denial letters citing specific policy language, basic claim opening and closing letters.
Completing financial transactions, including settlement payments with NPDB reporting, paying defense and expert bills both manually and via Datalytics, completing check voids.
Attending court-ordered appearances and mediations, either virtually or in-person as required.
Other duties as assigned.
Requirements:
Education: College degree with insurance certifications such as AIC, SCLA, and CPCU preferred. Valid applicable adjuster licensure or ability to become licensed within 90 days.
Experience: 3-5 years claims-handling experience, with emphasis on professional liability claims preferred.
Skills: Excellent time management and ability to prioritize pending work based on urgency. Excellent negotiating skills, verbal and written communication skills, listening and reading comprehension, attention to detail. Ability to read and interpret insurance policy language, apply it to various claim scenarios, and effectively communicate coverage decisions. Knowledge of medical and legal terminologies and concepts.
Mental Demands: Ability to focus on tasks for extended periods of time. Flexible and able to work with a variety of tasks and colleagues. Ability to plan, organize, be detail and deadline oriented, and maintain high accuracy. Able to maintain professional communications when discussing sensitive topics, questions, or claims situations. Able to interpret data and problem solve to make effective and efficient decisions independently or collaboratively.
Physical Demands: Continuous sitting, some standing, walking, bending and reaching. Frequent use of fingers and hands to manipulate computer, telephone, and other office equipment. Ability to travel by car or plane if necessary.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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