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Claim Intake Jobs (NOW HIRING)

True Vet Solutions

Intake Specialist

Middleburg, FL · Remote

$35K - $50K/yr

As an Intake Specialist, hours of work would be either 9am - 5pm or 12pm - 8pm eastern standard ... claim, and assist them in initiating the claim-building process. Your role will be crucial in ...

Sedgwick

Client Liaison

Southfield, MI · On-site

Works on special projects and with work groups including claim intake, case management and quality review. ADDITIONAL FUNCTIONS and RESPONSIBILITIES * Performs other duties as assigned. * Supports ...

Sedgwick

Client Liaison

Southfield, MI · Hybrid

Works on special projects and with work groups including claim intake, case management and quality review. ADDITIONAL FUNCTIONS and RESPONSIBILITIES * Performs other duties as assigned. * Supports ...

Carman Solutions Group

Claims Tester

Malvern, PA · On-site

Validate the entire flow from claim intake to payment and reporting. * Interface testing - Test integration points between systems * Design test case based on business rules, coverage policies, and ...

Coda Search│Staffing

Legal Intake Specialist

Newark, NJ · On-site

$3.0K/wk

Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement. * Information Gathering: Collect detailed & relevant information about ...

DSV A/S

Claims Assistant, Road US

Lancaster, TX · On-site

$18 - $22.75/hr

This role coordinates claim intake, gathers and validates required documentation, and facilitates communication between internal teams, customers, carriers, and insurers. The role requires strong ...

Coda Staffing

Be Seen First

Legal Intake Specialist

Newark, NJ · On-site

$50K - $60K/yr

Claim Setup: Initiate & complete the intake process, as well as assist with the client sign-up process of a retainer agreement. * Information Gathering: Collect detailed & relevant information about ...

Sedgwick

Client Liaison

Southfield, MI · On-site

Works on special projects and with work groups including claim intake, case management and quality review. ADDITIONAL FUNCTIONS and RESPONSIBILITIES * Performs other duties as assigned. * Supports ...

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Claim Intake information

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How much do claim intake jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for claim intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Claim Intake vs Claim Processor?

AspectClaim IntakeClaim Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; insurance or healthcare knowledge beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & IndustryInsurance companies, healthcare providersInsurance firms, third-party administrators
Primary ResponsibilitiesGathering initial claim information, verifying details, and entering dataReviewing claims, verifying accuracy, and processing payments

Claim Intake specialists focus on collecting and verifying initial claim information, while Claim Processors handle the detailed review and processing of claims. Both roles are essential in the insurance claims workflow but differ in their specific functions and responsibilities.

What are the key skills and qualifications needed to thrive as a Claim Intake Specialist, and why are they important?

To thrive as a Claim Intake Specialist, you need strong attention to detail, organizational skills, and familiarity with insurance processes, often supported by a high school diploma or equivalent. Experience with claims management software, data entry systems, and knowledge of regulatory guidelines is commonly required. Excellent communication, problem-solving, and customer service skills help you efficiently gather information and address client concerns. These abilities are essential for accurately processing claims, reducing errors, and ensuring timely service in a high-volume environment.

What are Claim Intake specialists?

Claim Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect necessary information, verify details, and ensure that claims are entered accurately into the company's system. Their work is crucial for initiating the claims process, communicating with claimants, and often involves coordinating with other departments to gather additional documentation. Effective Claim Intake specialists help streamline the claims process and improve customer experience.

What are some common challenges faced in a Claim Intake role, and how can they be effectively managed?

A common challenge in a Claim Intake role is managing high call volumes and ensuring accurate data entry under tight deadlines. It’s important to balance efficiency with attention to detail, as mistakes can delay claim processing. Effective communication and active listening help in gathering all necessary information from claimants. Utilizing claim management systems and following structured workflows can greatly assist in managing workload and reducing errors. Team collaboration and regular training also play key roles in staying updated on procedures and improving overall performance.
More about Claim Intake jobs
What states have the most Claim Intake jobs? States with the most job openings for Claim Intake jobs include:
What job categories do people searching Claim Intake jobs look for? The top searched job categories for Claim Intake jobs are:
Claim Intake jobs near you
Infographic showing various Claim Intake job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Claims Intake and Operations Specialist

Archgroup

Omaha, NE • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary
Primary responsibility for all aspects of Office Administration & Claim intake for claims including but not limited to Auto, General Liability, Workers' Compensation and Property. The tasks would include:

Triaging and sorting of mail, both physical and electronic, both incoming and outgoing

Creating, printing and mailing of letters

Organizing meetings and maintaining office supplies and equipment

Providing support as needed to Claims Intake, Claims Index and Customer Service Representative

teams

Responsibilities
Open, review, categorize and scan incoming mail, route to correct location.
Post outgoing mail and outgoing Federal Express timely.
Assist with creation of letters and ensure timely routing.
Import/Export files as requested by Claims Department staff and as received from external claims parties.
Index incoming electronic correspondence and route to appropriate internal and external parties.
Manage vendors and maintain record of service/maintenance
Coordinate with other Office Administrators/Departments
Ensure office/breakroom supplies remain stocked
Work closely with IT/AVP to maintain equipment and request service/new equipment as needed
Greet and assist visitors
Aid in organizing office events as requested by visitors/office management
Take on additional tasks, to include but not limited to, setting up incoming claims and/or responding to
customer inquiries via phone and email.
Help create and maintain job aids for all tasks completed by the Intake & Operations Specialist team.
Engages and Participates in the Arch Experience values and continuous improvement initiatives.
Other Administrative duties as assigned by Claims Operations Manager or Supervisor.


Experience & Required skills
2 to 3 years of experience in Customer Service, Mail Handling, Office Administration and/or a
combination of the above
Skill with MS Office, WORD, EXCEL; experience with Image Right a plus
Must be detail oriented
Superior customer service and communication skills required
Excellent verbal/written communication skills
Strong interpersonal skills
Computer and keyboarding skills
Ability to work in multiple systems

Education
High School Graduate or equivalent, some college or insurance related experience preferred

#LI-SW1
#LI-HYBRID

Please note that you must be in your current position for a minimum of 6 months and meet performance
expectations in order to apply.

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

14400 Arch Insurance Group Inc.

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