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Claim Intake Jobs (NOW HIRING)

baker

Workers' Compensation Manager

Baker, CA

The Workers' Compensation Manager leads the company's workers' compensation, auto liability, and incident claim management process from intake through resolution. This role partners with operations ...

Baker-Electric

Workers' Compensation Manager

Escondido, CA · On-site

$105K - $130K/yr

Serve as the primary internal point of contact and subject matter resource for claim intake, documentation, investigation, reserves, litigation strategy, settlement recommendations, and claim closure ...

Rincon Search

Intake Attorney

San Francisco, CA · On-site

$21.25 - $28.75/hr

As an Intake Coordinator, you will be the first point of contact for potential clients. Your ... their claim. • Client Communication: Act as the first point of contact for potential clients ...

Symbotic LLC

Warranty Administrator

Wilmington, DE · On-site

$50 - $70/hr

Warranty Administrator Symbotic is seeking a Warranty Administrator responsible for end-to-end administration of warranty claims, including claim intake, validation, coordination with internal teams ...

Barfoot & Schoettker, LLC

Intake Specialist

Montgomery, AL · On-site

$17.50 - $23.50/hr

Role Description The Intake Specialist is a full-time, on-site role based in Montgomery, AL. This ... Familiarity with Insurance concepts, such as basic policy details and claim information, or ...

Broughton Partners

Intake Specialist I

Savannah, GA · On-site

$16.50 - $22/hr

Our Intake Specialists will determine if the people calling in have a valid legal claim, answer their questions, and take the time to explain the documents they'll need to sign to secure ...

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How much do claim intake jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for claim intake in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a claim intake specialist?

Claim Intake specialists are professionals responsible for receiving, reviewing, and processing initial insurance claims submitted by clients or policyholders. They collect necessary information, verify details, and ensure that claims are entered accurately into the company's system. Their work is crucial for initiating the claims process, communicating with claimants, and often involves coordinating with other departments to gather additional documentation. Effective Claim Intake specialists help streamline the claims process and improve customer experience.

What are the key skills and qualifications needed to thrive as a claim intake specialist?

To thrive as a Claim Intake Specialist, you need strong attention to detail, organizational skills, and familiarity with insurance processes, often supported by a high school diploma or equivalent. Experience with claims management software, data entry systems, and knowledge of regulatory guidelines is commonly required. Excellent communication, problem-solving, and customer service skills help you efficiently gather information and address client concerns. These abilities are essential for accurately processing claims, reducing errors, and ensuring timely service in a high-volume environment.

What are some common challenges faced in a claim intake role, and how can they be effectively managed?

A common challenge in a Claim Intake role is managing high call volumes and ensuring accurate data entry under tight deadlines. It’s important to balance efficiency with attention to detail, as mistakes can delay claim processing. Effective communication and active listening help in gathering all necessary information from claimants. Utilizing claim management systems and following structured workflows can greatly assist in managing workload and reducing errors. Team collaboration and regular training also play key roles in staying updated on procedures and improving overall performance.

What is the difference between Claim Intake vs Claim Processor?

AspectClaim IntakeClaim Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma; insurance or healthcare knowledge beneficial
Work EnvironmentOffice setting, often in insurance or healthcare companiesOffice environment, handling claims processing tasks
Employer & IndustryInsurance companies, healthcare providersInsurance firms, third-party administrators
Primary ResponsibilitiesGathering initial claim information, verifying details, and entering dataReviewing claims, verifying accuracy, and processing payments

Claim Intake specialists focus on collecting and verifying initial claim information, while Claim Processors handle the detailed review and processing of claims. Both roles are essential in the insurance claims workflow but differ in their specific functions and responsibilities.

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Claim Intake jobs near you
Infographic showing various Claim Intake job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,288 per year, or $20.8 per hour.

Full-Time Legal Intake Representative - Nashville

Legal Intake Professionals

Nashville, TN • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Full-Time Legal Intake Representative
Location: Nashville, TN
Compensation: Up to $20/hr (Includes Perfect Attendance Incentive)
Ready to kickstart a rewarding career where your work genuinely helps people? At Legal Intake Professionals, we believe that a diverse team makes us stronger. We are seeking motivated, empathetic, and detail-oriented individuals to join our expanding Nashville team!
As a Legal Intake Representative, you will be the primary point of contact for individuals seeking personal injury legal assistance. You will set the tone for their journey by providing compassion, active listening, and exceptional customer service during critical moments.
No prior customer service experience? No problem! We provide fully paid training to set you up for success.
Key Responsibilities:
  • Handle incoming calls and live transfers from prospective clients with professionalism and care.
  • Accurately collect and document claim details using structured scripts and digital intake forms.
  • Guide sensitive conversations with empathy, patience, and clear communication.

Qualifications and Skills:
  • Must be at least 18 years old
  • Fast and accurate typing, solid computer proficiency, and excellent written/verbal skills
  • Strong active-listening abilities, a professional phone manner, and a knack for connecting with people from all walks of life
  • The ability to work weekends and holidays, with a proven track record of punctuality and great attendance
  • Bilingual fluency in Spanish and English is a plus

Compensation and Benefits:
  • Pay: Earn $20/hr with Perfect Attendance ($18/hr without)
    • Perfect Attendance includes starting shifts on time, adhering strictly to break schedules, and fully completing assign shifts
  • Benefits:
    • Employee Stock Ownership Program (ESOP)
    • Traditional 401k with company match
    • Comprehensive Medical, Dental, and Vision coverage
    • Paid Vacation
    • Free Life Insurance
    • Legal Assistance benefits

Schedule and Training:
  • Various Schedules
  • Training hours will be during the daytime. Once training is complete, you will move to your full-time shift.

Legal Intake Professionals is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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