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Amazon Claims Jobs (NOW HIRING)

Monitor and maintain compliance with all Amazon US product listing policies, including restricted products, category-specific requirements, and claims validation. * Own the relationship with Amazon ...

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How much do amazon claims jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for amazon claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the most common challenges faced by an Amazon Claims specialist and how are they addressed?

Amazon Claims specialists often encounter challenges such as handling a high volume of claims, navigating complex case documentation, and mediating disputes between buyers and sellers. To address these, specialists rely on well-defined procedures, robust internal resources, and support from cross-functional teams such as customer service and logistics. Staying organized and up to date with Amazon’s policies is crucial for efficiently managing multiple cases. Ongoing training and collaboration with experienced colleagues also help team members navigate difficult scenarios and ensure claims are processed accurately and fairly.

What are the key skills and qualifications needed to thrive in the Amazon Claims position, and why are they important?

To excel as an Amazon Claims specialist, you need a solid understanding of claims management, attention to detail, and the ability to analyze and resolve disputes, ideally supported by experience in customer service or logistics. Familiarity with Amazon's internal claims systems, case management tools, and CRM software is often required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These competencies enable you to conduct thorough investigations, provide excellent support, and efficiently resolve claims in a fast-paced e-commerce environment.

What is an Amazon Claims job?

An Amazon Claims job involves handling and processing claims related to lost, damaged, or incorrect shipments. Employees in this role investigate claims, communicate with customers and sellers, and ensure proper resolutions in line with Amazon's policies. They may also work with logistics teams to track shipments and verify claims. This role requires attention to detail, problem-solving skills, and knowledge of Amazon’s claims procedures.

More about Amazon Claims jobs
What cities are hiring for Amazon Claims jobs? Cities with the most Amazon Claims job openings:
What states have the most Amazon Claims jobs? States with the most job openings for Amazon Claims jobs include:
Infographic showing various Amazon Claims job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Software Development Engineer, Amazon Private Brands

Software Development Engineer, Amazon Private Brands

Amazon

Seattle, WA • On-site

Full-time

Posted yesterday


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,833 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Are you a Sr. Software Development Engineer (SDE III) looking for a change?
We are looking for a creative and innovative engineer for APB's Product Lifecycle Management (PLM) tool Private Brands Central (PBC) to build internal and external facing customer experiences as well as Gen AI solutions to drive efficiency on new product development workflows.
Key job responsibilities
- Design and build autonomous agent systems that decompose complex, multi-step problems into executable plans, integrating tool use, memory, and reasoning capabilities to deliver end-to-end solutions with minimal human intervention.


- Define the architecture and evaluation frameworks for agentic workflows, including orchestration patterns, guardrails, feedback loops, and reliability mechanisms that ensure agents operate safely, predictably, and at scale in production environments.
- Design, develop, and maintain efficient, reusable, and reliable code
- Implement complex software solutions that meet business requirements
- Collaborate with cross-functional teams to define, design, and ship new features
- Identify and resolve performance bottlenecks and bugs
- Participate in architecture and design reviews to provide technical guidance
- Contribute to continuous improvement by identifying opportunities for process enhancement
- Stay current with emerging technologies and industry trends
- Mentor junior engineers and contribute to building a strong engineering culture
About the team
This team builds functional modules within the Private Brands Central Product Lifecycle Management tool to accelerate speed to market for new product development for Amazon Private Brands (APB) and reduce dwell time for specific processes. Examples include: Developing an externalized module for sourcing Request For Quotations (RFQs) from APB suppliers, launching an automated process to manage sustainability and quality related claims for APB products, and automating ASIN and Detail Page creation on Amazon systems.

The team is partnering with a 3P solution to build out an integrated PLM tool with an industry leading software solution.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US