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Inventory Forecaster & Purchaser - Amazon FBA & Multi-Warehouse

Hesperia, CA · Remote

$55K - $75K/yr

Shipping Claims & Compliance: * * Submit, track, and resolve shipping claims with carriers (UPS, Amazon, etc.) for lost, damaged, or delayed shipments. * Support hazmat compliance documentation and ...

Amazon

Corporate Counsel, Treasury & Risk

Seattle, WA · On-site

Amazon is seeking a Corporate Counsel to support its Treasury and Risk Management operations. You ... Management & Claims (GRMC) on insurance programs, claims arrangements, and captive insurance ...

Amazon

Corporate Counsel, Treasury & Risk

Seattle, WA · On-site

Amazon is seeking a Corporate Counsel to support its Treasury and Risk Management operations. You ... Management & Claims (GRMC) on insurance programs, claims arrangements, and captive insurance ...

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Amazon Claims information

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$12

$23

$43

How much do amazon claims jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for amazon claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the most common challenges faced by an Amazon Claims specialist and how are they addressed?

Amazon Claims specialists often encounter challenges such as handling a high volume of claims, navigating complex case documentation, and mediating disputes between buyers and sellers. To address these, specialists rely on well-defined procedures, robust internal resources, and support from cross-functional teams such as customer service and logistics. Staying organized and up to date with Amazon’s policies is crucial for efficiently managing multiple cases. Ongoing training and collaboration with experienced colleagues also help team members navigate difficult scenarios and ensure claims are processed accurately and fairly.

What are the key skills and qualifications needed to thrive in the Amazon Claims position, and why are they important?

To excel as an Amazon Claims specialist, you need a solid understanding of claims management, attention to detail, and the ability to analyze and resolve disputes, ideally supported by experience in customer service or logistics. Familiarity with Amazon's internal claims systems, case management tools, and CRM software is often required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These competencies enable you to conduct thorough investigations, provide excellent support, and efficiently resolve claims in a fast-paced e-commerce environment.

What is an Amazon Claims job?

An Amazon Claims job involves handling and processing claims related to lost, damaged, or incorrect shipments. Employees in this role investigate claims, communicate with customers and sellers, and ensure proper resolutions in line with Amazon's policies. They may also work with logistics teams to track shipments and verify claims. This role requires attention to detail, problem-solving skills, and knowledge of Amazon’s claims procedures.

More about Amazon Claims jobs
What cities are hiring for Amazon Claims jobs? Cities with the most Amazon Claims job openings:
What states have the most Amazon Claims jobs? States with the most job openings for Amazon Claims jobs include:
What job categories do people searching Amazon Claims jobs look for? The top searched job categories for Amazon Claims jobs are:
Amazon Claims jobs near you
Infographic showing various Amazon Claims job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Transportation Specialist, Global Logistics, Cross Border Transportation Execution

Transportation Specialist, Global Logistics, Cross Border Transportation Execution

Amazon

Tempe, AZ • On-site

Full-time

Medical, Retirement

Posted 7 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,002 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon Transportation Services XBE team is seeking a highly skilled and motivated Transportation Specialist to join our team and drive accuracy in accessorial claims auditing. In this role, you'll audit claims with precision, identify trends and anomalies, and support broader team initiatives including data analysis, reporting, and operational workflow optimization
Key job responsibilities
- Assist with auditing of accessorial claims
- Communicate internally with team to resolve issues
- Perform deep dives into accessorial charges and analyze data
- Assist with other operational workflows
A day in the life
As a Transportation Specialist on the XBE team, your day centers on auditing accessorial claims with precision - cross-referencing carrier-submitted charges against contracts, shipment records, and delivery documentation to approve or deny claims based on evidence. Beyond auditing, you'll analyze trends across claim cycles to identify patterns such as carrier over-billing or lane-specific spikes, and translate those findings into actionable reporting for leadership. Throughout the day, you'll collaborate with teammates during stand-ups, investigate and resolve inbound process disruptions, pull data sets to support team workflows, and flex into ad hoc projects as priorities shift. It's a role that demands attention to detail, critical thinking, and the ability to move seamlessly between independent deep dives and cross-functional collaboration.
About the team
The Amazon Transportation Services (GL) XBE team is focused on learning, innovating, and maintaining a customer-centric approach. We continuously evaluate our tools and processes to drive cargo integrity within transportation and logistics. As a member of this team, you will have the opportunity to work on challenging problems, drive meaningful improvements, and contribute to Amazon's global logistics network.
BASIC QUALIFICATIONS
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- High school or equivalent diploma
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
PREFERRED QUALIFICATIONS
- Work 40 hours/week, and overtime as required
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, AZ, Tempe - 21.00 - 29.00 USD hourly

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About Amazon

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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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