Amazon Claims Jobs (NOW HIRING)

Amazon's "Last Mile" Delivery Service Partner (DSP) program is responsible for delivering packages (and smiles) to households/businesses across the planet. Our finance team closely partners to support this rapidly expanding business while building a portfolio of delivery stations, vans, and technology to deliver customers' packages on time - often next day, sometimes faster. We augment our traditional "deliver by van" with other models including Amazon Flex (gig economy drivers), Amazon Lockers, and more - all designed to deliver smiles to our customers.

You will make history as you help build one of the largest carriers on the planet.
Our team is hiring a Senior Financial Analyst, Amazon Transportation Claims and Insurance to play a key role supporting Amazon's corporate claims focusing on Middle Mile. This is a fast-paced, high visibility role with stakeholders and leaders across Middle Mile operations, Safety, Finance, Accounting, Legal, and Risk. There will many opportunities to make a big impact.
This role is responsible for month-end close, weekly forecasting, planning, and reporting for Middle Mile on-road corporate claims and admin costs

This role will partner closely with the Global Risk team to understand claim development trends, including case reserves and claim closure strategies that impact NA Operations P&L and balance sheet reserves. Key responsibilities include understanding and articulating overarching business trends in Middle Mile and Amazon Transportation, analyzing cost drivers, and supporting data-driven decision-making. This role also owns working with Middle Mile Finance to drive process improvement in claims allocation methodology to supply and channel type.

The role requires consolidating financial data for planning cycles and leading strategic initiatives, including developing claim analytics to improve forecasting accuracy, contributing to leadership Business Review documents, and driving focus on underlying root cause of claims and safety incident reduction initiatives.
To be successful, this role requires strong communication skills and executive presence to interface directly with both finance and non-finance leaders across multiple lines of business and influence without authority. At times, this may also mean revisiting decisions and re-aligning across multiple stakeholders on a new (sometimes unpopular) direction through presenting updated, compelling analysis to senior leadership. The ideal candidate will possess strong analytical and financial modeling skills, excel in stakeholder management, and demonstrate expertise in conducting thorough, insightful analyses of large datasets

Key job responsibilities
Key job responsibilities
Identifies basic control risks, evaluates impact, proposes changes, and implements improvements to remediate gaps
Delivers weekly/monthly financial close. Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations.
Works with a variety of data sources

Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution.
Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly.
Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes.
Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager

Discerns between urgent and non-urgent issues and acts accordingly to solve them.
Drives own self-development in the Finance Community: seeks opportunities to expand finance expertise. Participates in events, initiatives, and projects, then shares gained knowledge in and outside of your team.
Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.
About the team
The Amazon Transportation Claims and Insurance Finance Team manages on-road claims and insurance costs across Last and Middle Mile operations. Our team also owns financial decision support for premium pricing and risk-based value added services for Delivery Service Partners (DSP)

As a program-based finance team, we excel in distilling complexity around claims and insurance costs into actionable insights for North American Operations.