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Amazon Claims Jobs in Indiana (NOW HIRING)

Pull, package, and ship products for our Amazon platformto provide timely and accurate shipments ... Check all products for quality issuesto reduce customer service claims. Qualifications * Must have ...

Amazon Claims information

See Indiana salary details

$12

$22

$40

How much do amazon claims jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for amazon claims in Indiana is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.47 per hour, depending on experience, location, and employer.

What are the most common challenges faced by an Amazon Claims specialist and how are they addressed?

Amazon Claims specialists often encounter challenges such as handling a high volume of claims, navigating complex case documentation, and mediating disputes between buyers and sellers. To address these, specialists rely on well-defined procedures, robust internal resources, and support from cross-functional teams such as customer service and logistics. Staying organized and up to date with Amazon’s policies is crucial for efficiently managing multiple cases. Ongoing training and collaboration with experienced colleagues also help team members navigate difficult scenarios and ensure claims are processed accurately and fairly.

What are the key skills and qualifications needed to thrive in the Amazon Claims position, and why are they important?

To excel as an Amazon Claims specialist, you need a solid understanding of claims management, attention to detail, and the ability to analyze and resolve disputes, ideally supported by experience in customer service or logistics. Familiarity with Amazon's internal claims systems, case management tools, and CRM software is often required. Strong communication, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills in this role. These competencies enable you to conduct thorough investigations, provide excellent support, and efficiently resolve claims in a fast-paced e-commerce environment.

What is an Amazon Claims job?

An Amazon Claims job involves handling and processing claims related to lost, damaged, or incorrect shipments. Employees in this role investigate claims, communicate with customers and sellers, and ensure proper resolutions in line with Amazon's policies. They may also work with logistics teams to track shipments and verify claims. This role requires attention to detail, problem-solving skills, and knowledge of Amazon’s claims procedures.

What are popular job titles related to Amazon Claims jobs in Indiana? For Amazon Claims jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Amazon Claims jobs in Indiana look for? The top searched job categories for Amazon Claims jobs in Indiana are:
Infographic showing various Amazon Claims job openings in Indiana as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $46,517 per year, or $22.4 per hour.
Furniture Delivery Driver Assistant

Furniture Delivery Driver Assistant

JMX Brands

Lagrange, IN • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

About DutchCrafters

Headquartered in Sarasota, FL, DutchCrafters is the leading retailer of Amish furniture, offering handcrafted, custom pieces online and in showrooms in Sarasota and Alpharetta, GA. Since 2003, we have partnered with skilled Amish woodworkers across Ohio, Pennsylvania, and Indiana to bring heirloom-quality furniture to our customers. Our collaborative team lives our core values – Community, Authenticity, Giving, Excellence, and Sustainability – creating a culture of innovation, recognition, and growth.

Why Work Here?

DutchCrafters is an award-winning company and our culture fosters opportunities for growth with 11 of our current 12 managers having been promoted from within the company. We take our jobs seriously while also creating a fun and casual environment.

We offer a competitive salary of $45,000 - $50,000 per year. During your first year of employment, you will receive performance-based increases at 90 days, 6 months, and on your 1 year anniversary. You will receive 15 paid days off at your 90 day anniversary with scheduled increases in the number of PTO days on each annual anniversary. DutchCrafters offers a variety of health insurance plans for you to choose from, as well as dental, vision, and life insurance, that become effective on the first day of the month after your hire date. To help you plan for the future, we also offer a company-sponsored 401k plan with a 20% match. 

Job Description

The Delivery Driver Assistant is responsible for assisting our Delivery Drivers with delivering solid wood Amish furniture to our customers. The right candidate will have a chauffeur's license and DOT medical certificate or willing to obtain both prior to starting work. Delivery Driver Assistants are expected to act as a backup driver if a Delivery Driver is unable to complete the route or for other unforeseen reasons. Assistants also work in the warehouse as needed when not on trips.

Primary Responsibilities

  • Assist with delivery and set up of furniture in our customers' homes while providing an exceptional customer experience.
  • Calling customers to give estimated times of arrival.
  • Being attentive while on the road to help ensure safe travel.
  • Assist with loading and unloading our truck at woodshops and the warehouse, utilizing time saving and organization skills while also taking care not to damage the furniture.
  • Assist with pre-trip and post-trip inspections.
  • Ensure delivery delivery paperwork and online communication forms are filled out properly.
  • Pull, package, and ship products for our Amazon platformto provide timely and accurate shipments.
  • Follow all safety standards and requirements within the warehouse according to company policy and OSHA and notify the supervisor ofallsafety concerns, incidents, and/or accidents.
  • Check all products for quality issuesto reduce customer service claims.

Qualifications

  • Must have or be able to obtain a chauffer's license and DOT certification for secondary driving support as needed.
  • 1-2 years of local delivery experience preferred.
  • Experience interacting with customers preferred.
  • Be organized, detail-oriented, dependable, and eager to learn.
  • High school diploma or equivalent is required.

Physical Environment

  • This position requires multiple night travel while making deliveries in other states.
  • While performing the duties of this job, the employee is required to sit in the passenger side of a box truck for most of the workday.
  • The employee is regularly required to stand and walk on a concrete floor; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; operate a pallet jack and hand truck, and regularly lift and/or move up to 100 lbs.
  • Special vision requirements are near vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust and focus.
  • Warehouse is humidity controlled.

Work Authorization

All candidates must be authorized to work in the United States.

DutchCrafters is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or any other non-merit-based characteristic. We value diversity as an important corporate resource and seek to build a company that learns to leverage the strengths found in a diverse workforce. We promote an inclusive workplace that celebrates individuality and respects all employees.

DutchCrafters is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all phases of the employment life cycle. To request reasonable accommodation, please contact Delinda Smith, Human Resources Coordinator, at delinda@dutchcrafters.com.


Background Check

All candidates will be required to submit to a background check prior to an offer of employment being extended. DutchCrafters believes in a person's ability to learn from their mistakes, so if you feel that you would be a good fit for this position but have a blemish or two from your past, submit your resume, and let's talk.