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After Hours Coordinator Jobs (NOW HIRING)

CareStar, Inc.

After Hours Coordinator

Columbus, OH · On-site

$19 - $24.25/hr

After Hours Coordinator - OH Company: CareStar, Inc. Location: This position is available across the State of Ohio Job Type: Part-Time | Remote Industry: Healthcare / Social Services / Case ...

Safe Harbor

After Hours Helpline Coordinator

Greenville, SC · On-site

$16.50 - $21/hr

The Helpline After Hours Coordinator supports the consistent, effective, and trauma informed operation of Safe Harbor's 24/7 Helpline, with a primary focus on after-hours services. Under the ...

Safe Harbor

After Hours Helpline Coordinator

Greenville, SC · On-site

$16.50 - $21/hr

The Helpline After Hours Coordinator supports the consistent, effective, andtrauma informedoperation of Safe Harbor's 24/7 Helpline, with a primary focus on after-hoursservices. Under the direction ...

Integrated Home

Referral Coordinator, After Hours

Miramar, FL · On-site

$16.50 - $21.50/hr

As a Referral Coordinator, After Hours, you handle the intake process of the order for healthcare services; liaison between our company and our patients and health plans; verify patient information ...

Main Line Health

OR RN Coordinator, After Hours

Paoli, PA · On-site

$91K - $143K/yr

Description - External Could you be our next Operating Room RN Coordinator, After Hours at Paoli Hospital? Schedule: Monday - Friday evening, 7PM - 11:00PM onsite, 11:00PM - 7:00AM on call Why work ...

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After Hours Coordinator information

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How much do after hours coordinator jobs pay per year?

As of Sep 5, 2026, the average yearly pay for after hours coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is an after hours coordinator?

An After Hours Coordinator is a professional responsible for managing and responding to service requests, emergencies, or inquiries that occur outside of regular business hours. This role is common in industries like healthcare, social services, property management, and customer support. The coordinator ensures that clients, patients, or tenants receive timely assistance during evenings, nights, weekends, or holidays. Their duties may include triaging calls, dispatching staff, and documenting incidents to ensure continuity of care or service.

What are the key skills and qualifications needed to thrive as an after hours coordinator?

To thrive as an After Hours Coordinator, you typically need strong organizational skills, attention to detail, and experience in administrative support, often backed by a diploma or relevant work experience. Familiarity with scheduling software, communication platforms, and basic office systems is essential for managing tasks outside regular business hours. Excellent interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you effectively address urgent issues and communicate with staff or clients. These skills ensure smooth operations, timely response to emergencies, and consistent support during non-standard hours.

What are some common challenges faced by after hours coordinators, and how can they be managed effectively?

After Hours Coordinators often encounter challenges such as managing urgent or unexpected situations with limited resources and working with team members who may not be physically present. Effective communication skills, strong organizational abilities, and staying calm under pressure are essential in this role. Coordinators can manage these challenges by utilizing clear protocols, maintaining up-to-date contact lists, and leveraging technology to stay connected with on-call staff. Regular training and debriefings also help in preparing for various scenarios and improving response strategies.
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After Hours Coordinator jobs near you
Infographic showing various After Hours Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 25% Part Time, and 10% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

After Hours Coordinator

CareStar, Inc.

Columbus, OH • On-site

$19 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

After Hours Coordinator - OH
Company: CareStar, Inc.
Location: This position is available across the State of Ohio
Job Type: Part-Time | Remote
Industry: Healthcare / Social Services / Case Management
About the Opportunity at CareStar
Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking After Hours Coordinator to join our Quality Improvement program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a After Hours Coordinator, you'll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.
Key Responsibilities
  • Answers incoming telephone calls and promptly utilizes CareStar's electronic database and other resources to research information needed to appropriately process calls.
  • Communicates with callers in courteous, respectful and professional manner.
  • Logs each incoming and outgoing call on the appropriate form with the date, time, caller, type of call, information from call and the follow-up required.
  • Responds to questions from consumers/applicants/others with informative and appropriate responses using resource materials provided, including consumer specific.
  • Recognizes situations which must be referred to the on-call supervisor and/or treated as an emergency. Completes appropriate referrals and follow through in a timely manner with accurate and complete information. Timely submits report logs to CareStar office or alternate coordinators as required.
  • Promptly contacts Supervisor, management staff or technology support per Department/CareStar policy and guidelines as well as contract requirements, regarding issues, including technology support, phone line issues, media requests, program requests, urgent situations etc.
  • Participates in orientation, training, in-services and staff meetings to enhance knowledge and understanding of program information.
  • Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.
  • Performs other projects and duties as assigned.

Minimum Qualifications
  • High school graduate or GED equivalent.
  • Minimum of one year (1) of clerical, receptionist or secretarial experience. Customer service experience in healthcare is preferred.
  • Home internet access required.
  • Knowledge of medical terminology.
  • Home-based position requiring the employee to maintain access to CareStar incoming phone calls and the CareStar database to be responsive to incoming calls throughout the shift.
  • Ability to maintain confidentiality and professional discretion, especially when working with HIPAA protected information, is required.
  • Effective oral and written communication skills; Familiarity with suite of Microsoft Office programs.
  • Valid driver's license and car insurance as required by State law.

Why Join CareStar?
  • Remote flexibility with meaningful community engagement
  • Competitive salary based on experience and education
  • Comprehensive benefits: Medical, dental, vision, life insurance
  • 401(k) with a generous company match
  • Paid time off + 10 paid holidays
  • Employee Stock Ownership Plan (ESOP) - become a part-owner in the company
  • Supportive, mission-driven culture focused on improving lives

Apply Today
Ready to make a difference? Visit https://www.carestar.com/about-carestar/careers/ to apply and learn more about joining our team.
Department Quality Improvement Role After Hours Coordinator Locations Franklin County Remote status Hybrid

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