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Patron Services Coordinator Jobs (NOW HIRING)

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Adult Services Coordinator

Issaquah, WA · On-site

$22.75 - $28.75/hr

Public Services Coordinator) who will further KCLS strategic goals by developing and coordinating programs for patrons in the adult's specialty area. The position emphasizes services that respond to ...

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How much do patron services coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for patron services coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a patron services coordinator?

Patron Services Coordinators are professionals responsible for managing the experience of guests or patrons at venues such as theaters, museums, or event spaces. They handle ticketing, reservations, customer inquiries, and ensure that visitors have a positive and seamless experience. Their role often involves coordinating with other departments, resolving issues, and providing support to both patrons and staff. Strong communication and organizational skills are essential in this position.

What is the difference between Patron Services Coordinator vs Box Office Associate?

AspectPatron Services CoordinatorBox Office Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; cash handling experience
Work EnvironmentCustomer service, event venues, theatersTicket sales, event venues, theaters
Employer & IndustryPerforming arts, museums, entertainment venuesPerforming arts, theaters, concert halls
Primary ResponsibilitiesAssisting patrons, managing ticketing issues, providing informationSelling tickets, handling cash, managing ticketing systems

Both roles involve working directly with patrons in entertainment settings. The Patron Services Coordinator typically handles a broader range of customer service tasks and patron engagement, while the Box Office Associate focuses mainly on ticket sales and cash handling. The Coordinator often requires more experience in customer service, whereas the Associate emphasizes ticketing and sales skills. Both positions are essential in ensuring a positive experience for visitors at performing arts venues.

How does a patron services coordinator typically collaborate with other departments within an organization?

Patron Services Coordinators frequently work closely with marketing, box office, and event management teams to ensure patrons have a seamless experience. They relay patron feedback to relevant departments, coordinate ticketing logistics, and help develop strategies for audience engagement. Effective communication and teamwork are essential, as this role often acts as a bridge between patrons and internal staff, ensuring that both operational and customer service goals are met.

What are the key skills and qualifications needed to thrive as a patron services coordinator?

To thrive as a Patron Services Coordinator, you generally need strong customer service skills, attention to detail, and experience in event or box office operations, often supported by a relevant degree or background in arts administration. Familiarity with ticketing systems like Tessitura or PatronManager, as well as proficiency in Microsoft Office Suite, is typically required. Outstanding communication, conflict resolution, and multitasking abilities help you excel in managing diverse patron interactions and fast-paced environments. These skills ensure smooth event operations, positive guest experiences, and efficient problem-solving, which are essential for organizational reputation and patron retention.
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Patron Services Coordinator jobs near you
Infographic showing various Patron Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Patron Services Coordinator - Gogue Performing Arts Center

Auburn University

Auburn University, AL • On-site

$32K/yr

Part-time

This job post has expired today. Applications are no longer accepted.

Auburn University rating

6.2

Company rating: 6.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

546th of 618 rated colleges and universities

Job description

Overview
Unique opportunity to create exceptional experiences for patrons at one of Auburn's premier performing arts venues!
The Gogue Performing Arts Center is seeking a Patron Services Coordinator to help deliver an exceptional experience for every guest. Reporting to the Patron Services Manager, this role serves as a key point of contact for patrons by providing outstanding customer service, managing ticket sales and patron accounts, and supporting Box Office and Front-of-House operations. From assisting guests with ticket purchases to ensuring day-of-show operations run seamlessly, this position plays an integral role in the success of performances and events.
Responsibilities
  • Provides customer service via email, telephone, and in person, describing performances/events, addressing questions, and resolving patron issues.
  • Processes ticket orders and fulfillment, including verifying order forms, computing charges, and organizing orders.
  • Records ticket orders in the database, including seat assignments, patron status, ticket issues, and charge updates.
  • Contributes to training sessions for box office and front-of-house personnel, including usher training and shadowing team members.
  • Assists patrons with renewals of full season, series, create-your-own, and single ticket purchases.
  • Provides directions to patrons on day-of-show for seat locations, restrooms, theatre entrances, concessions, and sponsorship event details.
  • Sets up day-of-show stanchions, merchandise tables, chairs, and tablecloths, and stuffs Playbills with updated information.
  • Provides current information and processes sponsorship donations into patron accounts.
  • Assists students with purchasing tickets, seat availability, and student RUSH ticket distribution.
  • Facilitates payments for school show performances, documents payments.

Qualifications
  • High School Diploma or GED
  • 1 year of customer services experience in sales and service by phone, in-person, or online.

Contract Type
Continuing
Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence:We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We're Here for You:Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • Sweet Home Alabama:The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
  • Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
Posted Date
7/20/2026

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