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Adult Services Coordinator

Issaquah, WA · On-site

$22.75 - $28.75/hr

Public Services Coordinator) who will further KCLS strategic goals by developing and coordinating programs for patrons in the adult's specialty area. The position emphasizes services that respond to ...

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How much do patron services coordinator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patron services coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a patron services coordinator?

Patron Services Coordinators are professionals responsible for managing the experience of guests or patrons at venues such as theaters, museums, or event spaces. They handle ticketing, reservations, customer inquiries, and ensure that visitors have a positive and seamless experience. Their role often involves coordinating with other departments, resolving issues, and providing support to both patrons and staff. Strong communication and organizational skills are essential in this position.

What are the key skills and qualifications needed to thrive as a patron services coordinator?

To thrive as a Patron Services Coordinator, you generally need strong customer service skills, attention to detail, and experience in event or box office operations, often supported by a relevant degree or background in arts administration. Familiarity with ticketing systems like Tessitura or PatronManager, as well as proficiency in Microsoft Office Suite, is typically required. Outstanding communication, conflict resolution, and multitasking abilities help you excel in managing diverse patron interactions and fast-paced environments. These skills ensure smooth event operations, positive guest experiences, and efficient problem-solving, which are essential for organizational reputation and patron retention.

How does a patron services coordinator typically collaborate with other departments within an organization?

Patron Services Coordinators frequently work closely with marketing, box office, and event management teams to ensure patrons have a seamless experience. They relay patron feedback to relevant departments, coordinate ticketing logistics, and help develop strategies for audience engagement. Effective communication and teamwork are essential, as this role often acts as a bridge between patrons and internal staff, ensuring that both operational and customer service goals are met.

What is the difference between Patron Services Coordinator vs Box Office Associate?

AspectPatron Services CoordinatorBox Office Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; cash handling experience
Work EnvironmentCustomer service, event venues, theatersTicket sales, event venues, theaters
Employer & IndustryPerforming arts, museums, entertainment venuesPerforming arts, theaters, concert halls
Primary ResponsibilitiesAssisting patrons, managing ticketing issues, providing informationSelling tickets, handling cash, managing ticketing systems

Both roles involve working directly with patrons in entertainment settings. The Patron Services Coordinator typically handles a broader range of customer service tasks and patron engagement, while the Box Office Associate focuses mainly on ticket sales and cash handling. The Coordinator often requires more experience in customer service, whereas the Associate emphasizes ticketing and sales skills. Both positions are essential in ensuring a positive experience for visitors at performing arts venues.

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Patron Services Coordinator jobs near you
Infographic showing various Patron Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Patron Services & Education Assistant

CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita

Bonita Springs, FL • On-site

$33K - $37K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Vision insurance

Arts Bonita is one of Southwest Florida’s leading nonprofit arts organizations, serving thousands of students, artists, and patrons each year through exceptional visual arts, performing arts, and arts education programs. With two vibrant campuses, a growing roster of classes and performances, and a commitment to innovation and community impact, Arts Bonita offers a dynamic and collaborative work environment. Team members have opportunities to learn, grow professionally, contribute across multiple departments, and play a meaningful role in shaping the future of arts and culture in our region.
For faster consideration apply on Arts Bonita Portal
Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Position Summary

Arts Bonita seeks an energetic, positive, and highly organized Patron Services & Education Assistant to support patron services and educational programming across the organization. This position serves as a welcoming first point of contact for students, parents, instructors, patrons, and visitors while assisting the Director of Education and education staff with the daily coordination of classes, workshops, camps, performances, events, and educational programs.
The ideal candidate is customer-focused, detail-oriented, self-motivated, and comfortable balancing front-facing patron service responsibilities with administrative and program support.
Key Responsibilities

  • Patron Services & Customer Service
  • Greet visitors, check in students and patrons, and direct them to classrooms, studios, and event locations.
  • Register students and patrons for classes, workshops, camps, memberships, performances, and special events.
  • Process payments and ticket sales in person, by phone, and by mail.
  • Answer phones, respond to emails, and provide accurate information about programs, events, classes, and facilities.
  • Maintain accurate patron, registration, attendance, and payment records.
  • Provide excellent customer service and help resolve patron questions or concerns professionally.
Education Program Support

  • Develop a strong working knowledge of Arts Bonita’s educational programs, including visual arts, performing arts, youth arts, camps, workshops, outreach programs, and special events.
  • Assist the Director of Education with administrative tasks, scheduling, communications, reporting, downloading rosters, special projects, and day-to-day departmental needs.
  • Support the coordination and delivery of classes, workshops, camps, rehearsals, showcases, exhibitions, performances, and educational events.
  • Prepare instructional materials, supplies, handouts, rosters, and program resources.
  • Assist with classroom and studio setup, supply organization, and communication of facility or equipment needs.
  • Maintain attendance records, class rosters, enrollment information, waitlists, evaluations, and program documentation.
  • Communicate updates, cancellations, and program information to students, parents, instructors, and staff.
  • Support instructor communication, onboarding, and program logistics as assigned.
  • Assist with community outreach, educational partnerships, and student engagement initiatives.
  • Perform other duties and special projects as assigned.
Qualifications

  • Strong customer service, interpersonal, written, and verbal communication skills.
  • Positive, can-do attitude with initiative and self-motivation.
  • Excellent organizational skills and attention to detail.
  • Ability to learn and use various software programs.
  • Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.
  • Proficiency in Microsoft Office, including Word, Excel, Google platform
  • Experience with CRM, ticketing, registration, or database systems preferred.
  • Knowledge of CRM programs and QuickBooks is a plus; training will be provided.
  • Ability to work independently and collaboratively as part of a team.
  • Flexible schedule, including days, evenings, and weekends.
  • Professional, proactive, and solution-oriented approach.
  • Interest in arts, education, community engagement, and providing exceptional patron experiences.