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Adult Services Coordinator

Issaquah, WA · On-site

$22.75 - $28.75/hr

Public Services Coordinator) who will further KCLS strategic goals by developing and coordinating programs for patrons in the adult's specialty area. The position emphasizes services that respond to ...

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How much do patron services coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patron services coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What is a patron services coordinator?

Patron Services Coordinators are professionals responsible for managing the experience of guests or patrons at venues such as theaters, museums, or event spaces. They handle ticketing, reservations, customer inquiries, and ensure that visitors have a positive and seamless experience. Their role often involves coordinating with other departments, resolving issues, and providing support to both patrons and staff. Strong communication and organizational skills are essential in this position.

What is the difference between Patron Services Coordinator vs Box Office Associate?

AspectPatron Services CoordinatorBox Office Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; cash handling experience
Work EnvironmentCustomer service, event venues, theatersTicket sales, event venues, theaters
Employer & IndustryPerforming arts, museums, entertainment venuesPerforming arts, theaters, concert halls
Primary ResponsibilitiesAssisting patrons, managing ticketing issues, providing informationSelling tickets, handling cash, managing ticketing systems

Both roles involve working directly with patrons in entertainment settings. The Patron Services Coordinator typically handles a broader range of customer service tasks and patron engagement, while the Box Office Associate focuses mainly on ticket sales and cash handling. The Coordinator often requires more experience in customer service, whereas the Associate emphasizes ticketing and sales skills. Both positions are essential in ensuring a positive experience for visitors at performing arts venues.

How does a patron services coordinator typically collaborate with other departments within an organization?

Patron Services Coordinators frequently work closely with marketing, box office, and event management teams to ensure patrons have a seamless experience. They relay patron feedback to relevant departments, coordinate ticketing logistics, and help develop strategies for audience engagement. Effective communication and teamwork are essential, as this role often acts as a bridge between patrons and internal staff, ensuring that both operational and customer service goals are met.

What are the key skills and qualifications needed to thrive as a patron services coordinator?

To thrive as a Patron Services Coordinator, you generally need strong customer service skills, attention to detail, and experience in event or box office operations, often supported by a relevant degree or background in arts administration. Familiarity with ticketing systems like Tessitura or PatronManager, as well as proficiency in Microsoft Office Suite, is typically required. Outstanding communication, conflict resolution, and multitasking abilities help you excel in managing diverse patron interactions and fast-paced environments. These skills ensure smooth event operations, positive guest experiences, and efficient problem-solving, which are essential for organizational reputation and patron retention.
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Patron Services Coordinator jobs near you
Infographic showing various Patron Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Patron Services Associate

Orlando Shakes Theater, In Partnership with UCF

Orlando, FL

Part-time

Posted 24 days ago

Job description

Position: Patron Services Associate

Status: Part Time

Reports To: Patron Services Manager & Asst. Patron Services Manager

Schedule: Varies by event; shifts may range from 8 AM to 11 PM. Weekends, evenings, and holidays required as needed.

Hours: Up to 25 hours per week

Pay Rate: $17/hour

Orlando Shakespeare Theater is seeking enthusiastic and customer-focused Patron Services Associate to support our 38th season. This is a part-time position ideal for individuals passionate about live theater and providing top-tier service to patrons and guests.

This role includes a mix of box office and front-of-house responsibilities. Ideal candidates are detail-oriented, proactive, and excited to work in a fast-paced, collaborative arts environment.

OVERALL JOB RESPONSIBILITIES

Box Office Duties:

● Provide a welcoming and helpful environment for patrons, volunteers, staff, and

visitors

● Disseminate event information across multiple platforms to patrons and staff

● Process subscription and single ticket sales efficiently using Spektrix ticketing

software

● Coordinate with various departments to address patron needs

● Conduct data entry and management tasks related to box office functions

● Manage voicemail and respond to inquiries via phone and email

● Work with management and team to complete various projects

Front of House Duties:

● Support morning student performances, matinee & evening performances on an

as needed basis

● Assist groups & individuals with entering and exiting the theater

● Coordinate with the Patron Services Manager, Asst. Patron Services Manager, and

education department regarding performance needs

● Work closely with stage management and production team before, during, and

after performances regarding various start & end times and late patron seating

● Address ADA needs before, during, and after performances

● Accurately produce performance reports

● Monitor volunteer activities and perform necessary tasks as assigned by the

volunteer coordinator

EXPERIENCE & SKILLS

● Have a professional attitude, appearance, and personality

● Exhibit exceptional customer service skills

● Professional phone etiquette

● Exceptional verbal communication

● Ability to properly record information and produce various reports

● Ability to take direction and problem solve

● Distribute Will Call tickets, reprint tickets, and assist guests as needed during

performances

● Manage voicemail and respond to all inquiries over the phone and by email

● Be familiar with the season, theaters, and overall operations

● Experience in Spektrix or other box office/ticketing software (REQUIRED)

● Experience using Volgistics or other volunteer management software (PREFERRED)

● Be highly proficient in Google G-suite and Microsoft Office software

SCHEDULE:

● Schedule varies based on event scheduling

● Shifts range from 8 AM start time to 11 PM end time

● Weekends, evenings, and holidays may be required

● Performances for the upcoming season are scheduled August 2026 - May 2027

● This position is anticipated to work anywhere from 0 to 25 hours per week. Hours

are not guaranteed every week, and they will be assigned as needed