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What is an Aetna Insurance job?

An Aetna Insurance job typically involves working for Aetna, a CVS Health company, in roles related to health insurance, customer service, claims processing, or healthcare management. Employees may assist customers with policy information, process claims, develop insurance plans, or provide healthcare support. Aetna offers various positions, including customer service representatives, underwriters, nurses, and IT professionals. The company focuses on improving healthcare access and providing quality insurance services. Positions may be available remotely or in-office, depending on the role.

What does a typical workday look like for an employee at Aetna Insurance?

A typical workday at Aetna Insurance often involves assisting customers with policy questions, processing claims, and collaborating with team members to resolve complex cases. Many positions require balancing administrative tasks with direct communication via phone or email, ensuring both accuracy and timely service. Employees frequently work in a structured environment with performance goals and may participate in regular training to stay updated on products and regulations. Regular collaboration across departments ensures a supportive team environment and opportunities for professional skill development.

What are the key skills and qualifications needed to thrive in the Aetna Insurance position, and why are they important?

To thrive in a role at Aetna Insurance, candidates typically need a solid understanding of insurance products, customer service proficiency, and a background in healthcare or finance. Familiarity with insurance claims processing software, customer relationship management (CRM) systems, and relevant certifications such as state insurance licenses or HIPAA training is often required. Strong communication, problem-solving abilities, and attention to detail help professionals excel in this fast-paced environment. These skills and qualifications ensure accurate handling of customer inquiries, regulatory compliance, and effective team collaboration within the insurance industry.

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Aetna Insurance jobs near you
Infographic showing various Aetna Insurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

ID-Boise Insurance Agent

AMERICAN SENIOR BENEFITS LLC

Boise, ID • On-site

$200K/yr

Full-time

Re-posted 9 hours ago

Job description

About Us:

Legacy - backed by American Senior Benefits is a hybrid sales organization offering the best opportunity in Insurance sales in the country, proudly representing over 220 of the top carriers. Lack of name recognition, chargebacks, and your business being replaced can be in the rear-view window. Are you driven to do the very best for your clients every time? Join us.

Who we proudly represent:

  • Aetna
  • Gerber
  • Mutual of Omaha
  • Allianz
  • Humana
  • Wellcare
  • John Hancock
  • United Health Care

And many more!

Who we want:Professionalsdriven by doing the right thing and helping people.


Responsibilities and Duties:

  • Educate the retirement community on products from various carriers.
  • Assist Medicare beneficiaries with insurance applications and enrollments.
  • Generate new insurance business from company-provided marketing materials.
  • Retain clients through exceptional customer service

Hear From Our Agents


Requirements:

  • Health and Life insurance license required or willingness to obtain one.
  • Ability to pass a criminal background check
  • Excellent phone and communication skills
  • Computer literacy
  • Strong organizational and multitasking abilities
  • Ability to work in office a few days a week and ability to build a schedule around your clients.

USD $49,000.00 - USD $200,000.00 /Yr.

Apply