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AVP, Application Engineering– Aetna Core Commercial Systems

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The AVP, Application Engineering– Aetna Core Commercial Systems will be responsible for the technology strategy and delivery of Aetna Commercial Payor business, inclusive of enrollment, eligibility, sales enablement, etc. This role will report directly to the VP of Aetna Ventures, Experience and Technology Commercial, Network, and Provider.

As a senior leader, you will work collaboratively across business and technology teams to develop strategies that transform, disrupt, and enable our business. You will dive deep into the technical and business details of this domain, ensuring a focused strategy and delivery.

This is a technical leadership role

Primary Job Responsibilities:

• Reimagine our core business processes through technology - Modernization, Transformation, and Disruption of the current ways of doing things and innovating at scale. Drive modern systems while fully generating value from existing systems
• Evolve a team of over 600 technology professionals into a high-velocity, product-oriented organization. You will instill a culture of innovation, experimentation, and "fast failure," empowering your teams to deliver exceptional value with agility.
• Operational Leadership: Lead the organization end-to-end, ensuring alignment between business and technology, and delivering on shared outcomes.
• Business Partnership: Develop business-aligned technology strategies focused on disrupting and transforming the portfolio.
• Strategic Development: Create a North Star strategy for the portfolio and align people, process and technology into an executable framework.
• People Management: Strategically manage a staff of >600 resources while maintaining target ratios to achieve enterprise goals.
• Program/Project Delivery: Manage a portfolio of investments in the $100M range, ensuring projects are executed on time, on budget, and with quality.
• Industry Awareness: Stay updated on industry advancements, new business models, and prepare technology systems accordingly.
• Operational Efficiencies: Optimize efficiencies through augmentation and automation brought by DevSecOps, increased test automation, simplified architectural designs, AI, etc.
• System Stability: Ensure stability of over 200 applications, manage production incidents, analyze and resolve root causes, and improve code and test quality towards a zero-incident target state.
• Innovation and Delivery: Partner with third parties to maximize innovation and delivery.
• Business Case Development: Develop business cases to drive innovation and disruption.
• Product model: Drive the project to product transformation ensuring we are constantly evolving our services.

Required Qualifications:

• 15+ years of experience in technology leadership and delivery, with a track record of building and growing teams.
• 5+ years of experience in healthcare, focusing on network, provider, and claim systems, with an understanding of both payor and provider perspectives.
• Deep experience leading large-scale, globally distributed teams, and ensuring the health and stability of production operations.
• Experience in financial management of large corporate portfolios and cost center expenses.
• Technical expertise in triaging, understanding, and solving complex challenges across various technology stacks, enterprise integrations, and vendor platforms.
• Familiarity with various delivery methodologies, including Scaled Agile (SAFE), Scrum Agile, and hybrid Agile/Waterfall models.
• Experience in technology delivery within highly regulated sectors such as healthcare or financial industries.
• Excellent communication and presentation skills, with the ability to distill complex topics into understandable information.
• Ability to engage deeply with technology teams and explain complex problems and solutions to business partners and senior leaders.
• Proven ability to establish and sustain professional relationships through close business partnerships.
• Provide mentorship, coaching, and development to immediate leadership and extended teams.

Preferred Qualifications:

• Experience leading digital enablement and transformative initiatives.
• Experience optimizing and enhancing legacy systems with newer technology or practices.

Education:

• Bachelor's Degree

Pay Range: $185,400.00 - $375,950.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‐time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‐being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process.