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Adr Manager Jobs (NOW HIRING)

JAMS, Inc.

Case Manager

Boston, MA · On-site

$21.75 - $28/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Chicago, IL · On-site

$64K - $84K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

San Francisco, CA · On-site

$75K - $99K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Irvine, CA · On-site

$21.50 - $27.75/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Chicago, IL · On-site

$64K - $84K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Irvine, CA · On-site

$65K - $86K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Austin, TX · On-site

$62K - $81K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Irvine, CA

$65K - $86K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Chicago, IL · On-site

$20.50 - $26.50/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Manhattan, NY · On-site

$22 - $28.25/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

Mountain Lake

Reservation & Revenue Manager

Blacksburg, VA · On-site

$50K - $58K/yr

This role drives occupancy, ADR, and total resort revenue through effective yield management, pricing strategy, and channel distribution. This position works closely with Front Office and Sales to ...

JAMS, Inc.

Case Manager

Austin, TX · On-site

$62K - $81K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

San Francisco, CA · On-site

$23.50 - $30.25/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager

Philadelphia, PA · On-site

$59K - $77K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

JAMS, Inc.

Case Manager (Century City)

Los Angeles, CA · On-site

$67K - $88K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Builds foundational knowledge of ADR practices and procedures through training and hands-on ...

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How much do adr manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for adr manager in the United States is $94,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What is the difference between Adr Manager vs Customer Service Manager?

AspectAdr ManagerCustomer Service Manager
Required CredentialsRelevant certifications, industry experienceCustomer service certifications, leadership experience
Work EnvironmentLogistics, transportation, compliance settingsRetail, hospitality, corporate offices
Employer & Industry UsageTransportation, freight, logistics companiesRetail, service industries, corporate sectors

The Adr Manager primarily focuses on managing transportation documentation and compliance within logistics and freight industries. In contrast, the Customer Service Manager oversees client relations and service quality across various sectors. While both roles require strong communication skills and industry knowledge, the Adr Manager emphasizes regulatory adherence, whereas the Customer Service Manager concentrates on customer satisfaction and team leadership.

What are some common challenges ADR Managers face in coordinating alternative dispute resolution processes?

ADR Managers often encounter challenges such as balancing the interests of multiple parties, managing tight deadlines, and ensuring confidentiality throughout the process. They must be adept at juggling administrative tasks while supporting mediators and arbitrators to keep proceedings on track. Successful ADR Managers also need to stay updated on evolving regulations and best practices to maintain fairness and compliance. Strong organizational and communication skills are essential to navigate these complexities and foster positive outcomes.

What are the key skills and qualifications needed to thrive as an ADR Manager, and why are they important?

To thrive as an ADR (Alternative Dispute Resolution) Manager, you need expertise in conflict resolution, negotiation, legal frameworks, and typically a background in law or dispute resolution. Familiarity with case management systems, mediation software, and relevant certifications such as a mediator or arbitrator credential is crucial. Strong interpersonal skills, impartiality, and effective communication help build trust and facilitate fair outcomes between parties. These skills ensure efficient, unbiased resolution of disputes, maintaining organizational integrity and reducing legal risks.

What does an ADR Manager do?

An ADR (Alternative Dispute Resolution) Manager oversees the process of resolving disputes outside of traditional court litigation, often through methods like mediation and arbitration. They coordinate between parties, ensure compliance with legal and procedural standards, and manage case documentation and scheduling. ADR Managers work in legal departments, government agencies, or private organizations to help resolve conflicts efficiently and cost-effectively. Their role requires strong communication, negotiation, and organizational skills.
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Adr Manager jobs near you
Case Manager

Case Manager

JAMS, Inc.

Boston, MA • On-site

$21.75 - $28/hr

Full-time

Posted 11 days ago

Job description

Overview

We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.

 

A Brief Overview

The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and experiences. The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR") process.

Responsibilities

What you will do

  • Manages case files, maintains accurate records and ensures that all case-related documents are up to date.
  • Prepares and distributes panelist lists in response to arbitration filings or client requests, in partnership with local management, the Arbitration Practice Team, and ADRC, ADRS, and SCM colleagues.
  • Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs.
  • Provides exceptional client service by responding promptly to general inquiries and website information requests.
  • Supports their assigned panelists with basic administrative tasks related to their ADR practices; ensures timely follow-up on case-related actions.
  • Monitors case timeliness and deadlines; ensures all milestones are met.
  • Communicates effectively with clients, panelists, and team members to resolve basic questions or issues that arise during the case lifecycle.
  • Engages in learning opportunities to expand knowledge in the company's processes and tools to become proficient in case management systems and workflows.
  • Builds foundational knowledge of ADR practices and procedures through training and hands-on experience.
  • Other duties as assigned within similar scope.
Qualifications
  • Bachelor's Degree in Business, Operations, Management, or related field. Preferred
  • 2-4 years of working in case management. Required
  • 2-4 years of working in legal and client service role. Required
  • 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar position. Required
  • Proficiency in all ADR processes and procedures including mediation, arbitration and court reference matters. (Required proficiency)
  • Knowledge of Panelists' proficiency, practice areas and preferences in the local Resolution Center (RC). (Preferred proficiency)
  • Computer literate and proficient in all software programs required for the position. (Required proficiency)
  • Written and verbal communication skills. (Required proficiency)
  • Emotional intelligence and adaptability under pressure. (Required proficiency)
  • Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)
Employment Type: FULL_TIME

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