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Account Manager Jobs in Lancaster, SC (NOW HIRING)

TowneBank

Account Manager - Life & Health

Charlotte, NC

$50K - $80K/yr

The Account Manager Life/Health provides professional service to new and existing clients promptly and accurately. The good-faith compensation range for this role is expected to be $50,000 to $80,000 ...

Towne Bank

Account Manager - Life & Health

Charlotte, NC

$50K - $80K/yr

The Account Manager Life/Health provides professional service to new and existing clients promptly and accurately. The good-faith compensation range for this role is expected to be $50,000 to $80,000 ...

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Account Manager information

See Lancaster, SC salary details

$25.2K

$56.1K

$90.4K

How much do account manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for account manager in Lancaster, SC is $56,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $66,900.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Lancaster, SC?

The most popular types of Account jobs in Lancaster, SC are:

What are popular job titles related to Account Manager jobs in Lancaster, SC?

For Account Manager jobs in Lancaster, SC, the most frequently searched job titles are:

What job categories do people searching Account Manager jobs in Lancaster, SC look for?

The top searched job categories for Account Manager jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Account Manager jobs?

Cities near Lancaster, SC with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Lancaster, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,132 per year, or $27 per hour.

Account Manager - Commercial Lines

TowneBank

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

TowneBank rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

24th of 175 rated banks

Job description

Join us at Towne Insurance! Your Career. Your Future. Your Towne.
Towne Insurance is hiring a Commercial Lines Account Manager to join our Charlotte team. The Commercial Lines Account Manager is responsible for providing professional service to new and existing clients in a timely and accurate manner.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the Role
  • Works closely with risk advisors and other Towne personnel on all aspects of client service, marketing, and renewal.
  • Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and Towne colleagues, resulting in a rate of account retention that meets or exceeds expectations.
  • Answers telephone calls from insured customers and enquires about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.
  • Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.
  • Effectively utilizes selected third-party systems for customer handling (e.g., carrier sites, Applied Epic).
  • Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.

Skills and experience you'll need:
A successful candidate will have an active P&C license or ability to obtain upon hire and prior experience in the commercial lines insurance industry, as well as the following:
  • Excellent oral and written communication skills.
  • Strong attention to detail, organization, and prioritization skills.
  • Computer skills (Word, Outlook, Excel).

Bonus points if you have:
  • 3+ years of experience in commercial lines account management.
  • Experience with agency management systems, preferably Applied Epic.

What we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities

Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
#LI-SO1
#insurance
#LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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