ZipRecruiter

Log In

1

Customer Account Manager Jobs in Lancaster, SC (NOW HIRING)

Bridgeway

Customer Account Manager

Charlotte, NC · On-site

About the position The Customer Account Manager serves as the daily point of contact, relationship manager for our most important clients, and is accountable for achieving the annual growth budget ...

Gallo

Account Manager - Customer Development

Charlotte, NC · On-site

$89K - $133K/yr

A Taste of What You'll Do As an Account Manager - Customer Development, you will play a critical role in driving profitable share growth and elevating Gallo's presence within assigned customer ...

aan

Customer Accounts Advisor

Rock Hill, SC

$12.75 - $13.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Rock Hill, SC

$12.75 - $13.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

mlp

Customer Account Specialist

Fort Mill, SC · On-site

Perform other duties as assigned Experience and Education * 2-4 years of progressive experience in customer service, inside sales, or order management; manufacturing industry experience strongly ...

mlp

Customer Account Specialist

Fort Mill, SC

Perform other duties as assigned Experience and Education * 2-4 years of progressive experience in customer service, inside sales, or order management; manufacturing industry experience strongly ...

Aaron's

Customer Accounts Advisor

Rock Hill, SC · On-site

$12.75 - $13.50/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

mlp

Customer Account Specialist

Fort Mill, SC

Perform other duties as assigned Experience and Education * 2-4 years of progressive experience in customer service, inside sales, or order management; manufacturing industry experience strongly ...

Paymentus

Account Manager

Charlotte, NC · On-site

Summary/Objective The Paymentus Account Management Team is responsible for the retention ... Act as voice of customer, partnering with internal team members to drive any customer issues ...

next page

Showing results 1-20

All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Lancaster, SC

Customer Account Manager information

See Lancaster, SC salary details

$22.2K

$40.4K

$64K

How much do customer account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer account manager in Lancaster, SC is $40,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $46,100.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What job categories do people searching Customer Account Manager jobs in Lancaster, SC look for?

The top searched job categories for Customer Account Manager jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Customer Account Manager jobs?

Cities near Lancaster, SC with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Lancaster, SC as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,366 per year, or $19.4 per hour.

Customer Account Manager

Charlotte, NC • On-site

Bridgeway
See more jobs at Bridgewayexternal

Full-time

Re-posted 4 days ago

Job description

About Bridgeway

Bridgeway is a rapidly growing Pittsburgh based company that is already among the country’s largest specialty transportation providers.  Join an exciting and dynamic work environment where Team Members work together to deliver world class support to our customers, drivers, agents and carriers.  With over a half a million loads annually, and a legacy of service to customers in critical industries, Bridgeway has a history of solving the country’s toughest transportation problems.  Join our Team and become the Future of Freight!

About the position

The Customer Account Manager serves as the daily point of contact, relationship manager for our most important clients, and is accountable for achieving the annual growth budget for those accounts. They provide strategi and operational leadership, overseeing the day-to-day execution of all shipments while ensuring a positive customer experience. 

Responsibilities

  • Serve as an advocate and liaison for Bridgeway’s top clients to ensure overall customer satisfaction
  • Expand current customer accounts through ongoing relationship development
  • Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
  • Conduct daily customer calls to discuss shipments, address concerns, and identify opportunities for growth. 
  • Provide quick and efficient quoting, follow up on quotes, and proactively upsell additional modes and services.
  • Drive operational excellence, ensuring timely and cost-effective transportation solutions. 
  • Assist sales and branch leadership in responding to RFPs for assigned and new accounts.
  • Own the spot and transactional pricing strategy, ensuring competitiveness and profitability.
  • Accurately record all meaningful conversations, quotes, and RFP activities in the CRM.
  • Monitor and analyze revenue, load count, and gross profit to ensure budget and performance targets are met month over month. 

Qualifications:

  • Proven experience in third-party logistics, freight brokerage or transportation account management (2+ years)
  • Strong understanding of open deck freight (flatbed & hotshots)
  • Excellent communication, negotiation, and relationship-building skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in CRM and transportation management systems.
  • Results-driven mindset with a focus on achieving revenue and profitability goals.

The Company provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information or other categories protected by law. 

Apply