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Client Account Manager Jobs in Lancaster, SC (NOW HIRING)

Paymentus

Account Manager

Charlotte, NC · On-site

Manage a high-volume portfolio of small-tier accounts; proactively re-engage dormant or under ... Develop formal account plans and client strategies to maximize client satisfaction and drive ...

All Jobs

Manager of Accounts

Rock Hill, SC · On-site

Account Manager Reports To: Director of Client Services Status: FT Manages Others: No Position Summary: An Account Manager's role is to create long-term, trusting relationships with our customers.

DOC Services

Manager of Accounts

Rock Hill, SC · On-site

Account Manager Reports To: Director of Client Services Status: FT Manages Others: No Position Summary: An Account Manager's role is to create long-term, trusting relationships with our customers.

DOC Maintenance LLC

Manager of Accounts

Rock Hill, SC · On-site

Account Manager Reports To: Director of Client Services Status: FT Manages Others: No Position Summary: An Account Manager's role is to create long-term, trusting relationships with our customers.

Bridgeway

Customer Account Manager

Charlotte, NC · On-site

About the position The Customer Account Manager serves as the daily point of contact, relationship ... Maintain a strong understanding of the industry and client needs; cultivate a core book of business ...

U.S. Lawns

Account Manager

Rock Hill, SC · On-site

Client Management * Day to day contact * First respondent to client requests Employee Management * Hires field employees * Evaluates crew leader performance * Coordinates and communicates concerns ...

Allied Universal

Security Account Manager

Fort Mill, SC · On-site

$70 - $74/hr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high ...

Allied Universal

Security Account Manager

Fort Mill, SC · On-site

$72K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the ... Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high ...

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Client Account Manager information

See Lancaster, SC salary details

$22.2K

$40.4K

$64K

How much do client account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client account manager in Lancaster, SC is $40,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $46,100.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What job categories do people searching Client Account Manager jobs in Lancaster, SC look for?

The top searched job categories for Client Account Manager jobs in Lancaster, SC are:

What cities near Lancaster, SC are hiring for Client Account Manager jobs?

Cities near Lancaster, SC with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Lancaster, SC as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $40,366 per year, or $19.4 per hour.

Account Manager

Paymentus

Charlotte, NC • On-site

Full-time

Re-posted 4 days ago

Job description

Summary/Objective
The Paymentus Account Management Team is responsible for the retention, relationship expansion, revenue growth, reference-ability and overall satisfaction of existing Paymentus banking and fintech clients, through proactive communication, situational analysis, client education and information sharing, strategic planning, results driven up-sell/cross sell activities, issue escalation management, and effective marketing and product promotional campaign development.
Essential Functions/ Responsibilities
  1. Manage a high-volume portfolio of small-tier accounts; proactively re-engage dormant or under-connected clients to assess growth potential, strategically segmenting the portfolio into high-touch individual management or scalable "tech-touch" models. Develop formal account plans and client strategies to maximize client satisfaction and drive increased net revenue flow for each respective client, as well as Paymentus.
  2. Engage clients via telephone, through face-to-face client meetings, virtual meetings, conference/expo interactions, and through written communication, to ensure on-going proactive communication on a monthly basis or more frequently as requested

Supervisory Responsibility
This position does not have any supervisory responsibility or direct reports.
Education and Experience
  1. Minimum of 2+ years of direct experience in banking, financial services or fintech.
  2. Demonstrate a strong understanding of the financial institution landscape, including electronic bill payment (Bill Pay), merchant services, and core banking integrations. Maintain deep knowledge of card network rules (Visa/Mastercard), Nacha regulations, and banking compliance standards (e.g., BSA/AML, PCI-DSS).
  3. Must have 2+ years of experience directly managing a portfolio of institutional and/or commercial clients ("Billers/Merchants"), across multiple industries and business verticals, with a proven track record of consistently meeting or exceeding up-sell/cross-sell production goals and revenue retention targets
  4. Must have advanced oral and written communications skills including the ability to make presentations and deliver messaging on complex and sensitive information for audiences at all levels
  5. Proven ability to effectively negotiate contract renewals with a firm understanding of pricing guidelines, product applicability, and acceptable terms and conditions; must be able to influence stakeholders to ensure that all agreements preserve profitability and mitigate risk to Paymentus
  6. Experience preparing comprehensive Request for Proposals, Request for Bids, Vendor Requirement Requests
  7. Must demonstrate level of self-sufficiency to manage portfolio, drive the client relationship, and lead customer meetings without Paymentus leadership presence
  8. Must demonstrate highly effective time management skills to drive the strategic and operational relationship of a portfolio of up to 40 clients
  9. Must demonstrate proficiency in financial modeling with high level understanding of client profitability
  10. Must have understanding of revenue cycle management and revenue collection
  11. Proven ability to comprehend, document and articulate client requirements and business rules for change requests and/or secondary product implementations
  12. Act as voice of customer, partnering with internal team members to drive any customer issues/escalations to resolution
  13. Experience selling SAAS and/or cloud-based solutions strongly preferred
  14. Familiarity with Salesforce™ or similar CRM strongly preferred
  15. Familiarity with PCI DSS Compliance, credit/debit card association regulations, and NACHA rules strongly preferred
  16. Familiarity with Microsoft Office Suite required
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.
Physical Demands
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to travel.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, during normal business hours. Occasional evening and weekend work may be required as job duties demand.
Travel
Travel requirement is up to 35%, however, may be greater or less than during certain periods of the year
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to actual or perceived race, creed, color, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, national origin, ancestry, citizenship status, religion, marital status, physical or mental disability, military service or veteran status, genetic information, protected medical condition as defined by applicable state or local law, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, access to facilities and programs and general treatment during employment.
Reasonable Accommodation
Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.
An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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