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Client Account Manager Jobs in Charleston, SC (NOW HIRING)

The Account Manager serves as the primary day-to-day point of contact for assigned client accounts, overseeing operational performance, communication, and relationship management. This role is ...

The Account Manager serves as the primary day-to-day point of contact for assigned client accounts, overseeing operational performance, communication, and relationship management. This role is ...

About the Role We are seeking a strategic, client-obsessed Customer Success Account Manager to join our growing team. This is not a passive relationship maintenance role - it is a high-impact ...

About the Role We are seeking a strategic, client-obsessed Customer Success Account Manager to join our growing team. This is not a passive relationship maintenance role -- it is a high-impact ...

Maintain a high level of client retention by managing the day-to-day service needs of our clients and constantly work toward strong client relationships. Market and service accounts in accordance ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Generate referrals from existing client base and communicate leads to Business Developer * Build ...

About The Role As the Account Manager, you will provide operational leadership across the programme, acting as the primary operational relationship between SIDE and the client. You will work closely ...

About The Role As the Account Manager, you will provide operational leadership across the ... The role combines client partnership, operational oversight, programme governance, and strategic ...

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Client Account Manager information

See Charleston, SC salary details

$24.3K

$44.3K

$70.2K

How much do client account manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client account manager in Charleston, SC is $44,293.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $50,500.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are popular job titles related to Client Account Manager jobs in Charleston, SC?

For Client Account Manager jobs in Charleston, SC, the most frequently searched job titles are:

What cities near Charleston, SC are hiring for Client Account Manager jobs?

Cities near Charleston, SC with the most Client Account Manager job openings:

Infographic showing various Client Account Manager job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,293 per year, or $21.3 per hour.

Full-time

Re-posted yesterday


Job description

About GCT Chauffeured Services


GCT Chauffeured Services is a rapidly growing provider of premier chauffeured transportation solutions catering to corporate America, including contract shuttle services, minibuses, and motor coaches for group transportation. We specialize in delivering luxury, reliability, and unparalleled customer service to our clients. As we continue to expand, we are seeking passionate, detail-oriented, and service-driven individuals to join our dynamic team.


Job Description


The Account Manager serves as the primary day-to-day point of contact for assigned client accounts, overseeing operational performance, communication, and relationship management. This role is responsible for delivering consistent, professional, and effective communication on behalf of GCT, ensuring client expectations are clearly understood and met, and that all aspects of the account operate smoothly. The Account Manager partners with operations, dispatch, fleet, HR, and executive leadership to coordinate service delivery while upholding the company's standards of professionalism, hospitality, and operational excellence. All duties are performed in accordance with company policies, practices, and procedures.


Responsibilities


  • Serve as the primary point of contact for assigned client accounts and stakeholders
  • Build and maintain strong client relationships through professional communication and engagement
  • Conduct regular account reviews, client check-ins, and feedback meetings
  • Anticipate client needs and ensure service expectations are met within operational capabilities
  • Represent GCT during client meetings, site visits, and networking events
  • Maintain professional and consistent communication in all client interactions
  • Manage service concerns and escalations with a solution-oriented approach
  • Coordinate sensitive or strategic communications with executive leadership
  • Document client interactions, agreements, and follow-up items accurately
  • Monitor account performance against SLAs, KPIs, and contractual obligations
  • Coordinate with operations, fleet, dispatch, and HR teams to support service delivery
  • Proactively identify and resolve operational issues before client escalation
  • Support continuous improvement initiatives and operational adjustments as needed
  • Ensure compliance with DOT/FMCSA regulations and client-specific requirements
  • Monitor client site access, credentialing, and badging requirements
  • Partner with HR and Compliance teams on driver-related concerns or incidents
  • Prepare account performance reports and track client satisfaction metrics
  • Support contract reviews, proposals, billing, and account documentation


Qualifications


  • 3-5 years of experience in account management, client services, or operations leadership
  • Background in transportation, logistics, hospitality, or corporate services preferred
  • Strong written and verbal communication skills with attention to tone, detail, and professionalism
  • Proven ability to remain composed and communicate effectively in high-pressure situations
  • Strong conflict resolution and de-escalation skills
  • Familiarity with DOT/FMCSA regulations preferred; training provided as needed
  • Proficiency with Google Workspace, CRM/dispatch systems, and BambooHR
  • Bachelor's degree or equivalent professional experience
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Effective decision-making and problem-solving abilities with appropriate stress tolerance
  • Advanced computer proficiency