ZipRecruiter

Log In

1

Account Manager Jobs in Decatur, IL (NOW HIRING)

Hydro-Gear

Applications Engineer

Sullivan, IL · On-site

Work in a team collaboration environment with a customer Account Manager to build and maintain positive customer relationships * Provide technical support, guidance, and solutions for our non-turf ...

Refinere

Account Executive (Remote)

Texas, IL · Remote

Account Executive Every company is in the Real Estate business even if it isn't their core product. Most often, it is their second or third highest expenditure, yet it's regularly overlooked and ...

next page

Showing results 1-20

People also search for

All JobsAccount Manager JobsAccount Manager Jobs in Decatur, IL

Account Manager information

See Decatur, IL salary details

$28.6K

$63.8K

$102.8K

How much do account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for account manager in Decatur, IL is $63,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $76,100.00 per year, depending on experience, location, and employer.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

More about Account Manager jobs
What are the most commonly searched types of Account jobs in Decatur, IL? The most popular types of Account jobs in Decatur, IL are:
What job categories do people searching Account Manager jobs in Decatur, IL look for? The top searched job categories for Account Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Account Manager jobs? Cities near Decatur, IL with the most Account Manager job openings:
Account Manager jobs near you
Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

State Farm

Forsyth, IL • On-site

$38K - $75K/yr

Full-time

Retirement, PTO

Posted 15 days ago

State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,355 frontline employees who took The Breakroom Quiz

183rd of 258 rated insurance

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Paid time off

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Melanie Schelling - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain client relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to clients.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Strong leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.

Compensation: $38,000.00 - $75,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply