Account Management and Support * Open and manage personal and business accounts ensuring the account setup is accurate and compliant with regulatory requirements. * Assist with account maintenance ...
Account Management and Support * Open and manage personal and business accounts ensuring the account setup is accurate and compliant with regulatory requirements. * Assist with account maintenance ...
Account Management and Support * Open and manage personal and business accounts ensuring the account setup is accurate and compliant with regulatory requirements. * Assist with account maintenance ...
Account Management and Support * Open and manage personal and business accounts ensuring the account setup is accurate and compliant with regulatory requirements. * Assist with account maintenance ...
Territory Manager
Lincoln, IL · On-site
Services existing accounts through regular contact. * Makes cold calls and services new and ... Provides information to Field Sales Manager for preparation of annual sales budget. * Coordinates ...
Quick apply
Territory Manager
Lincoln, IL · On-site
Services existing accounts through regular contact. * Makes cold calls and services new and ... Provides information to Field Sales Manager for preparation of annual sales budget. * Coordinates ...
Services existing accounts through regular contact. * Makes cold calls and services new and ... Provides information to Field Sales Manager for preparation of annual sales budget. * Coordinates ...
Services existing accounts through regular contact. * Makes cold calls and services new and ... Provides information to Field Sales Manager for preparation of annual sales budget. * Coordinates ...
Services existing accounts through regular contact. * Makes cold calls and services new and ... Provides information to Field Sales Manager for preparation of annual sales budget. * Coordinates ...
Services existing accounts through regular contact. * Makes cold calls and services new and ... Provides information to Field Sales Manager for preparation of annual sales budget. * Coordinates ...
Licensed Mental Health Therapist (Illinois)
Decatur, IL · On-site
$77 - $105/hr
Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties. * Absolutely no fees or ...
Licensed Mental Health Therapist (Illinois)
Decatur, IL · On-site
$77 - $105/hr
Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties. * Absolutely no fees or ...
Licensed Mental Health Therapist (Illinois)
Macon, IL · On-site
$77 - $105/hr
Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties. * Absolutely no fees or ...
Licensed Mental Health Therapist (Illinois)
Macon, IL · On-site
$77 - $105/hr
Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties. * Absolutely no fees or ...
Licensed Mental Health Therapist (Illinois)
Farmer City, IL · On-site
$77 - $105/hr
Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties. * Absolutely no fees or ...
Licensed Mental Health Therapist (Illinois)
Farmer City, IL · On-site
$77 - $105/hr
Benefit from thoughtful client matching to personalize your caseload, with support from a dedicated account manager to help you grow your practice across various specialties. * Absolutely no fees or ...
Professional Account Management Support Our Facility Solutions Managers handle client communication, inspections, and issue resolution - helping you retain accounts and maintain high standards. * No ...
Professional Account Management Support Our Facility Solutions Managers handle client communication, inspections, and issue resolution - helping you retain accounts and maintain high standards. * No ...
Sales Manager - Decatur, IL
$54K - $102K/yr
The Sales Manager will work alongside ADM Logistics' Sales team and be responsible for sales ... Work with Account Team to onboard new customer accounts and maintain relationship.Proactively ...
Sales Manager - Decatur, IL
$54K - $102K/yr
The Sales Manager will work alongside ADM Logistics' Sales team and be responsible for sales ... Work with Account Team to onboard new customer accounts and maintain relationship.Proactively ...
Regional Manager
Decatur, IL · On-site
$80K - $100K/yr
Review and reconcile accounts receivable on a monthly basis. * Prepare quarterly Property ... Proficient in property management software and Microsoft Office Suite. * Reasoning Ability:
Regional Manager
Decatur, IL · On-site
$80K - $100K/yr
Review and reconcile accounts receivable on a monthly basis. * Prepare quarterly Property ... Proficient in property management software and Microsoft Office Suite. * Reasoning Ability:
Personal Lines Customer Service Representative
Monticello, IL · On-site
$36K - $49K/yr
Customer Service & Account Management * Meet with clients in-office or off-site when appropriate * Screen and qualify walk-in and phone-in prospects * Set up, organize, and maintain client files
Personal Lines Customer Service Representative
Monticello, IL · On-site
$36K - $49K/yr
Customer Service & Account Management * Meet with clients in-office or off-site when appropriate * Screen and qualify walk-in and phone-in prospects * Set up, organize, and maintain client files
Personal Lines Customer Service Representative
Monticello, IL · On-site
$20 - $24/hr
Customer Service & Account Management * Meet with clients in-office or off-site when appropriate * Screen and qualify walk-in and phone-in prospects * Set up, organize, and maintain client files
Quick apply
Personal Lines Customer Service Representative
Monticello, IL · On-site
$20 - $24/hr
Customer Service & Account Management * Meet with clients in-office or off-site when appropriate * Screen and qualify walk-in and phone-in prospects * Set up, organize, and maintain client files
Team Member
Decatur, IL · On-site
$12 - $15.25/hr
Support sales and membership growth through consistent processes and knowledgeable guidance. * Assist with member sign-ups, changes, and account management. * Follow company policies related to ...
Team Member
Decatur, IL · On-site
$12 - $15.25/hr
Support sales and membership growth through consistent processes and knowledgeable guidance. * Assist with member sign-ups, changes, and account management. * Follow company policies related to ...
Business Office Manager
Forsyth, IL · On-site
$24 - $28/hr
Business Office Manager Position Summary: The primary purpose of the Business Office Manager (BOM ... monitor and collect accounts receivables; and proper filing in accordance to policies and ...
Quick apply
Business Office Manager
Forsyth, IL · On-site
$24 - $28/hr
Business Office Manager Position Summary: The primary purpose of the Business Office Manager (BOM ... monitor and collect accounts receivables; and proper filing in accordance to policies and ...
Production Manager
$89K - $133K/yr
Together, we are building a better world, so we can all enjoy living in it. Production Manager ... Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs*
Production Manager
$89K - $133K/yr
Together, we are building a better world, so we can all enjoy living in it. Production Manager ... Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs*
DEPARTMENT MANAGER - SALES
$19 - $21/hr
As a Department Manager , you represent Von Maur and impact our reputation as America's Leading ... Execute all duties of a sales associate and meet individual sales and account goals * Assess ...
DEPARTMENT MANAGER - SALES
$19 - $21/hr
As a Department Manager , you represent Von Maur and impact our reputation as America's Leading ... Execute all duties of a sales associate and meet individual sales and account goals * Assess ...
Director Domestic Ethanol Trading - Decatur, IL
$172K - $283K/yr
This role will manage a team of traders and account managers, fostering a collaborative environment that prioritizes customer engagement, market insight, and strategic growth. The Director will work ...
Director Domestic Ethanol Trading - Decatur, IL
$172K - $283K/yr
This role will manage a team of traders and account managers, fostering a collaborative environment that prioritizes customer engagement, market insight, and strategic growth. The Director will work ...
Treasury Management Portfolio Manager
$55K - $72K/yr
Additionally, the TM Portfolio Manager will work small business referrals to qualify, advance ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...
Treasury Management Portfolio Manager
$55K - $72K/yr
Additionally, the TM Portfolio Manager will work small business referrals to qualify, advance ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...
Treasury Management Portfolio Manager
$55K - $72K/yr
Additionally, the TM Portfolio Manager will work small business referrals to qualify, advance ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...
Treasury Management Portfolio Manager
$55K - $72K/yr
Additionally, the TM Portfolio Manager will work small business referrals to qualify, advance ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...
Account Manager information
See Decatur, IL salary details
$28.6K - $35.4K
5% of jobs
$35.4K - $42.1K
11% of jobs
$46.2K is the 25th percentile. Wages below this are outliers.
$42.1K - $48.9K
15% of jobs
$48.9K - $55.6K
14% of jobs
The median wage is $58.2K / yr.
$55.6K - $62.3K
14% of jobs
$62.3K - $69.1K
12% of jobs
$72.9K is the 75th percentile. Wages above this are outliers.
$69.1K - $75.8K
9% of jobs
$75.8K - $82.6K
7% of jobs
$82.6K - $89.3K
6% of jobs
$89.3K - $96.1K
4% of jobs
$96.1K - $102.8K
3% of jobs
$28.6K
$63.8K
$102.8K
How much do account manager jobs pay per year?
What is the role of an account manager?
What does an Account Manager do?
What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?
What job makes $10,000 a month without a degree?
What Does an Account Manager Do?
The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.
What is the difference between Account Manager vs Customer Service Representative?
| Aspect | Account Manager | Customer Service Representative |
|---|---|---|
| Required Credentials | Relevant experience, sometimes certifications in sales or account management | High school diploma or equivalent, customer service training |
| Work Environment | Client-facing, sales-driven, often in office or client sites | Call centers, retail, or office settings, direct customer interaction |
| Employer & Industry Usage | Used in sales, marketing, and B2B industries | Common across retail, telecom, and service industries |
| Comparison Search Intent | Understanding roles in client management and sales | Customer support and service roles |
While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.
What is the work of account manager?
What jobs in the US pay 300,000 a year?
What are some common challenges Account Managers face when balancing client needs with company objectives?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Busey Bank rating
5.8
Based on 12 frontline employees who took The Breakroom Quiz
102nd of 141 rated banks
Job description
The Senior Relationship Banker is an advanced, highly skilled role within the banking team, combining expertise in customer services, sales, and operational management. This role requires extensive knowledge of banking products, services, and customer relationship management. A Relationship Banker III is expected to handle the most complex transactions, provide leadership assistance within the branch, and drive sales and operational excellence. This position also involves mentoring and training new associates, contributing to branch performance and ensuring adherence to compliance and operational standards.
Duties & Responsibilities
Customer Service & Relationship Management
- Provide exceptional, high-level customer service, addressing complex inquiries, complaints, and concerns with professionalism and efficiency.
- Serve as the primary point of contact for high-net-worth individuals or business customers, offering tailored financial solutions.
- Build and maintain strong, long-term customer relationships by identifying needs and recommending appropriate banking products and services.
Sales & Cross-Selling
- Identify opportunities to enhance customer portfolios by cross-selling additional products or services based on financial need.
- Meet and exceed monthly sales and referral goals by engaging with customer to assess needs and recommend suitable banking solutions.
- Lead efforts to develop new growth opportunities and improve branch performance through community engagement, marketing initiatives, and referrals to lines of business.
Account Management and Support
- Open and manage personal and business accounts ensuring the account setup is accurate and compliant with regulatory requirements.
- Assist with account maintenance tasks, such as updating personal information, assisting with transfers, and processing check orders.
- Support customers with online and mobile banking services, ensuring they are comfortable and knowledgeable about digital banking tools.
Loan & Credit Processing
- Process and assist with customer loan applications, including personal loans and home equity lines of credit.
- Conduct initial loan screenings, gather necessary documentation, and work closely with loan offers or other departments to ensure a smooth loan approval process.
- Educate customers on loan products, eligibility requirements, and loan terms.
Transactions & Cash Handling
- Assist, as needed, with processing transactions.
- Balance cash drawer and ensure transactions are accurately recorded and processed.
Compliance & Risk Management
- Ensure compliance with all bank policies, procedures, and regulatory requirements, particularly in relation to financial transactions and customer interactions.
- Monitor and detect any suspicious or potentially fraudulent activity, escalating issues to management and other departments as appropriate.
- Adhere to privacy regulations and ensure customer data is handled securely and confidentially.
Team Support and Mentorship
- Mentor and develop junior Relationship Banker I and II staff, providing training on banking procedures, compliance, and customer service excellence.
- Offer guidance and coaching to enhance the performance of branch staff, ensuring that all team members meet or exceed operational, sales, and customer service standards.
- Lead by example in demonstrating a strong understanding of the bank's products and services, helping to drive a positive and productive work environment.
Branch Operations & Administrative Support
- Assist with daily branch operational tasks, including balancing cash, managing branch supplies, and supporting the opening and closing of the branch.
- Support branch leadership in maintaining branch security and ensuring operational efficiency.
Education & Experience
Knowledge of:
- Strong sales and customer service skills
- Strong oral and written communication skills
- Basic math and accounting functions
- The basic tenets of lending and assessing a customer's financial needs
Ability to:
- Accurately count money
- Perform duties and make decisions under frequent time pressures
- Stand for extended periods of time
- Lift 50 pounds
- Explain products and services to current and potential customers
- In concert with Banking Center leadership and other LOB, participate in cross-selling
Education and Training:
- Requires a High School diploma.
- 2 years of banking experience with lending responsibilities required
- 1 year of previous training and/or combination of mentorship, military or management experience required
- Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act ("SAFE Act"), all Relationship Bankers (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry ("NMLS"). If such registration is not active as of the hire date, the Relationship Banker must immediately attain active registration upon employment. Relationship Bankers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment.
- Requires knowledge of Microsoft Office.
Benefits and Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $22.25-$26.00/hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.