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Account Manager Ii Jobs in Raleigh, NC (NOW HIRING)

IXL Learning

Account Manager, K-12

Raleigh, NC · On-site

Classroom experience and/or related educational field experience of 2+ years preferred * Account Management/Customer Service experience a plus * Exceptional communication skills - verbal and written

safariland

Regional Account Manager

Raleigh, NC · On-site

OVERVIEW The Regional Manager's focus is developing and selling to the Law Enforcement and Public ... Two or more years of law enforcement or emergency services sales experience * Four (4) year degree ...

safariland

Regional Account Manager

Raleigh, NC · On-site

OVERVIEW The Regional Manager's focus is developing and selling to the Law Enforcement and Public ... Two or more years of law enforcement or emergency services sales experience * Four (4) year degree ...

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All JobsAccount Ii JobsAccount Manager Ii JobsAccount Manager Ii Jobs in Raleigh, NC

Account Manager Ii information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do account manager ii jobs pay per year?

As of Aug 12, 2026, the average yearly pay for account manager ii in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

How does an Account Manager II typically collaborate with other departments to meet client needs?

As an Account Manager II, you’ll regularly work with teams such as sales, marketing, product development, and customer support to ensure client satisfaction and project success. You’ll act as the main point of contact for clients, relaying their feedback and requirements to internal teams and coordinating resources to address any issues or opportunities. Effective cross-functional communication and project management skills are essential, as you’ll often lead meetings, monitor progress, and ensure all stakeholders are aligned. This collaborative environment helps deliver tailored solutions and strengthens long-term client relationships.

What other jobs can an account manager do?

An account manager can transition into roles such as sales manager, client services director, business development manager, or project manager, leveraging skills in communication, relationship management, and strategic planning. These roles often require experience in customer relations, negotiation, and familiarity with CRM tools. Certifications like PMP or sales training can enhance prospects for advancement.

What does an Account Manager II do?

An Account Manager II is responsible for managing and growing relationships with existing clients, ensuring their needs are met, and identifying new business opportunities. They often serve as the primary point of contact between the client and the company, coordinating with internal teams to deliver solutions that align with client goals. In addition to maintaining client satisfaction, they may also handle contract renewals, upsell services, and resolve any issues that arise. Typically, the 'II' designation indicates a more experienced or senior-level account manager who can manage larger or more complex accounts.

What is the difference between Account Manager Ii vs Account Executive?

AspectAccount Manager IiAccount Executive
Required CredentialsTypically requires a bachelor's degree, relevant industry certifications, and experience in account managementUsually requires a bachelor's degree, sales certifications, and experience in client acquisition
Work EnvironmentClient-facing, ongoing account support, relationship managementSales-focused, prospecting new clients, closing deals
Employer & Industry UsageCommon in B2B services, technology, and marketing firmsPrevalent in sales-driven industries like advertising, software, and telecommunications

While both roles involve client interaction, the Account Manager Ii focuses on maintaining and growing existing accounts, whereas the Account Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Account Manager II, and why are they important?

To thrive as an Account Manager II, you need strong relationship management, sales acumen, and a relevant degree such as in business or marketing. Familiarity with CRM software, data analysis tools, and sales tracking systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you stand out in managing client expectations and resolving issues. These skills ensure client satisfaction, drive revenue growth, and foster long-term business partnerships.

Is an account manager ii an entry level position?

An Account Manager II is typically not an entry-level position; it usually requires prior experience in account management, customer service, or sales, along with skills in communication and relationship building. This role often involves managing existing client accounts and may require familiarity with CRM tools and industry knowledge.
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What cities near Raleigh, NC are hiring for Account Manager Ii jobs? Cities near Raleigh, NC with the most Account Manager Ii job openings:
Account Manager Ii jobs near you
Infographic showing various Account Manager Ii job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,975 per year, or $30.8 per hour.

Account Manager, K-12

IXL Learning

Raleigh, NC • On-site

Full-time

Posted 23 days ago

Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking Account Managers to join our growing team. The ideal candidate will have a passion for K-12 education, account management, and customer success. In this role, you will be developing relationships with school administrators across the US to ensure satisfaction throughout the customer life cycle. You will handle subscription renewals, upselling, customer retention efforts, and engagement activities in your assigned territory focusing on smaller customer accounts.
To be successful in this role, you are proactive, extremely well organized, efficient and very personable with strong communication skills, especially written/email communication. As an Account Manager you must have the ability to handle multiple transactions effectively and efficiently with a customer-service mindset. This position is about efficiency and execution. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity. You must have internal collaboration skills to work with your account management colleagues, lead, and field/inside sales teams. It is also important to work effectively with marketing to run ongoing engagement campaigns.
This position requires you to be in our Raleigh, NC, area office.
WHAT YOU'LL BE DOING
  • Managing approximately 300-500 small customer accounts on average (under 1000 students)
  • Proactive outreach to customers with expiring subscriptions through phone, video, email and targeted campaigns to secure subscription renewal in your assigned territory
  • Build and nurture relationships with key decision-makers to ensure customer engagement throughout the life of the subscription
  • Develop a deep understanding of IXL's products and what sets us apart from competing programs
  • Develop a keen understanding of customer needs and values in order to provide the best in class customer experience and maximize product usage and engagement
  • Effectively communicate new product enhancements and benefits to existing customers virtually
  • Conduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic direction
  • Accurately track all customer-related activities, communication, and opportunities in Salesforce.com
  • Gather customer feedback to help improve and enhance product offerings
WHAT WE'RE LOOKING FOR
  • BA/BS Degree required
  • Ability to learn and be an expert on the IXL and related platforms
  • Classroom experience and/or related educational field experience of 2+ years preferred
  • Account Management/Customer Service experience a plus
  • Exceptional communication skills - verbal and written
  • Presentation skills
  • Comfortable with technology and passionate about bringing technology into the classroom
  • Energetic self-starter who thrives in a fast-paced team environment
  • Detail-oriented and exceptionally organized
  • Exceptional critical thinking, research, and problem-solving skills
  • MS Office, Google Suite computer skills. Salesforce experience a plus
  • Proven ability to work effectively across teams
  • Ability to multi-task and manage multiple accounts/activities simultaneously

ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
  • 1 in 4 students in the United States uses IXL.com
  • Rosetta Stone provides an immersive learning experience for 25 languages
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
  • Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.

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