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Account Manager- Employee Benefits

Missoula, MT · On-site

ABOUT THE POSITION The Employee Benefits Account Manager may be expected to maintain a book of business based on department needs, will demonstrate the ability to handle a book of business, work ...

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$43K

$74.9K

$104.5K

How much do account manager employee benefits jobs pay per year?

As of May 28, 2026, the average yearly pay for account manager employee benefits in the United States is $74,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What Does an Employee Benefits Account Manager Do?

The responsibilities of an employee benefits account manager revolve around facilitating sales of employee benefit packages. As an account manager, you may manage one client or multiple clients. Your duties include working to explain benefits, answering questions and employee inquiries during enrollment, and managing the account or accounts to ensure that clients remain happy with your employer's service. You often work with insurance carriers or benefits providers to meet client service and budget needs.

What are the key skills and qualifications needed to thrive as an Account Manager in Employee Benefits, and why are they important?

To thrive as an Account Manager in Employee Benefits, you need strong knowledge of insurance products, benefits administration, and client relationship management, often supported by a bachelor’s degree and relevant licenses such as a state health insurance license. Proficiency with benefits administration platforms, CRM systems, and Microsoft Office Suite is typically required. Exceptional communication, problem-solving, and organizational skills help you effectively address client needs and build lasting relationships. These skills and qualifications are crucial for ensuring client satisfaction, regulatory compliance, and successful plan management in a competitive industry.

How does an Account Manager in Employee Benefits typically collaborate with clients and internal teams to address client needs?

Account Managers in Employee Benefits act as the primary point of contact for clients, regularly communicating to understand their unique benefits needs and resolve any issues. They work closely with internal teams such as underwriting, claims, and enrollment specialists to coordinate benefit plan implementation and ongoing service. Effective collaboration ensures timely plan renewals, compliance with regulations, and client satisfaction. This role often requires balancing multiple client accounts and proactively identifying opportunities to enhance benefit offerings.

What does an Account Manager in Employee Benefits do?

An Account Manager in Employee Benefits is responsible for managing and servicing employee benefit plans for clients, such as health, dental, vision, and retirement plans. They act as the main point of contact between employers and insurance providers, ensuring client needs are met and benefits programs run smoothly. Their duties often include plan renewals, resolving claims issues, providing guidance on plan options, and educating employees about their benefits. Account Managers also stay updated on industry trends and regulations to help clients maintain compliance.

What is the difference between Account Manager Employee Benefits vs Account Executive Employee Benefits?

AspectAccount Manager Employee BenefitsAccount Executive Employee Benefits
Primary RoleManages client accounts, maintains relationships, and oversees benefits programsGenerates new business, acquires clients, and promotes benefits services
Required CredentialsTypically requires insurance licenses, industry certifications, and client management experienceOften requires sales experience, insurance licenses, and industry knowledge
Work EnvironmentClient-facing, account management, ongoing client supportSales-focused, prospecting, and client acquisition activities
Employer & Industry UsageCommon in insurance brokerages, benefits consulting firms, and HR departmentsCommon in insurance agencies, benefits sales teams, and brokerage firms

While both roles operate within the employee benefits industry, the Account Manager Employee Benefits focuses on maintaining client relationships and managing existing accounts, whereas the Account Executive Employee Benefits primarily concentrates on acquiring new clients and expanding the business.

More about Account Manager Employee Benefits jobs
What cities are hiring for Account Manager Employee Benefits jobs? Cities with the most Account Manager Employee Benefits job openings:
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What states have the most Account Manager Employee Benefits jobs? States with the most job openings for Account Manager Employee Benefits jobs include:
What job categories do people searching Account Manager Employee Benefits jobs look for? The top searched job categories for Account Manager Employee Benefits jobs are:
Account Manager Employee Benefits jobs near you
Infographic showing various Account Manager Employee Benefits job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $74,918 per year, or $36 per hour.
Account Manager - Employee Benefits

Account Manager - Employee Benefits

BSI Corporate Benefits

Bethlehem, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

At BSI, we believe great client partnerships are built through trust, strategy, and exceptional service. As one of the region's fastest-growing employee benefits consulting firms, we are committed to advocating for our clients both personally and financially while fostering a workplace where employees feel supported, empowered, and inspired to grow.
As our team continues to expand, we are seeking a driven and relationship-focused Account Manager to join us in delivering strategic guidance and an exceptional client experience to our growing client base.
Award-Winning Culture, Expertise, and Service Excellence
  • Inc. Best in Business - (2022)
  • The Chamber Business of the Year - (2022)
  • Lehigh Valley Community Service Award PICPA & Lifepath - (2020)
  • Inc. Best Workplaces - (2021 - Present)
  • Lehigh Valley Business Fastest Growing Companies - (2014 - Present)
  • Who's Who in Business - (2021 - Present)
  • Inc. 5000 Fastest Growing Privately Held Company - (2020 & 2021)
  • Lehigh Valley Business Best Benefits Consulting Firm - (2017 - Present)

What You'll Do
As an Account Manager, you will serve as a trusted advisor and primary HR-level contact for a portfolio of strategic clients. In partnership with the Account Director, you will help drive client retention, support long-term benefits strategies, and ensure clients receive proactive, high-level service.
Key responsibilities include:
  • Serve as the primary point of contact for assigned clients, providing responsive and proactive support
  • Build strong relationships with HR leaders, carrier partners, and internal teams
  • Partner closely with the Account Director to support strategic initiatives and ongoing client needs
  • Assist in developing and presenting client materials, including renewals, year-end reviews, multi-year planning, and open enrollment presentations
  • Support and help manage the annual renewal process for assigned clients
  • Lead client open enrollment meetings both virtually and onsite
  • Oversee day-to-day benefits administration and client service coordination
  • Conduct educational meetings, wellness initiatives, and employee benefit presentations
  • Gather and organize client data to support RFPs and strategic initiatives
  • Coordinate carrier setup, EDI feeds, and carrier discrepancy reporting
  • Review and reconcile billing statements and carrier documentation
  • Support client compliance initiatives, including 5500 filings, Medicare Part D notices, 1095 reporting, PCORI filings, and other regulatory requirements
  • Track deadlines and stay informed on evolving compliance and benefits regulations
  • Assist with mentoring and supporting Client Service Coordinators when applicable
  • Participate in new business presentations and company initiatives as needed
  • Collaborate cross-functionally to support special projects and overall team success
  • Travel to client locations for meetings, enrollments, and onsite support, including occasional overnight travel

What You Need to Thrive in This Role
We are looking for someone who is client-focused, strategic, detail-oriented, and thrives in a collaborative, fast-paced environment.
Qualifications include:
  • Bachelor's degree in Business, Communications, or a related field preferred
  • 2-3 years of experience in employee benefits, health insurance, or a related industry
  • Life, Accident, and Health insurance license, or the ability to obtain licensure within 6 months
  • Strong understanding of employee benefits and health insurance administration
  • Experience reviewing and interpreting carrier reports and benefits data
  • Excellent written, verbal, and presentation skills
  • Strong organizational skills and ability to manage multiple priorities effectively
  • Client-first mindset with exceptional problem-solving and relationship-building abilities
  • Ability to work independently while collaborating closely with internal teams
  • Proficiency in Microsoft Office and Google Workspace
  • Salesforce or CRM experience preferred
  • Willingness to travel to client locations and occasionally work outside standard business hours
  • Bilingual candidates (English/Spanish) are encouraged to apply

What We Offer You
BSI engages in an employee-first approach as part of our team-oriented and supportive culture. We offer a variety of benefits and perks, including:
  • Comprehensive medical, dental, and vision benefits
  • Employer-paid STD, LTD, and life insurance; voluntary supplemental life and AD&D insurance options provided.
  • Telemedicine and employee wellness program
  • 401k plan with generous company match
  • Profit sharing plan
  • Tuition assistance and student loan repayment benefits
  • Generous PTO plan and paid holidays (including your birthday!)
  • Hybrid work model
  • Free coffee/tea at the local coffee shop located by our office
  • Healthy snacks in the office
  • Summer Flex Fridays
  • Fun, team-spirited work environment with company events, cultural activities, and team bonding

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