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Academic Technology Jobs (NOW HIRING)

Saint Louis University

This position provides leadership for the Academic Technology Commons (ATC), Library Technology Services, Media Services, and associated learning environments by driving operational excellence ...

Kent School

Technology Support Specialist

Kent, CT · On-site

$25 - $27.50/hr

Academic Technology Support * Serve as a Level 1 support resource for academic technology platforms used across the school, including Canvas LMS, Google Workspace for Education, and instructional ...

Medical University of South Carolina

Summary The Deputy Chief Information Officer, Academic and Research Technologies, is a pivotal executive leadership role within MUSC's Enterprise Information Solutions organization. This leader is ...

Kent School

Technology Support Specialist

Kent, CT · On-site

$25 - $27.50/hr

Academic Technology Support * Serve as a Level 1 support resource for academic technology platforms used across the school, including Canvas LMS, Google Workspace for Education, and instructional ...

Duke University

Learning Technology Engineer

Durham, NC · On-site +1

As a Learning Technology Engineer on the Digital Experience and Academic Technology Services (DEATS) team within Duke Office of Information Technology (OIT), you will help shape the digital learning ...

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Academic Technology information

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How much do academic technology jobs pay per year?

As of Sep 6, 2026, the average yearly pay for academic technology in the United States is $59,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is academic technology?

Academic technology refers to the use of digital tools, systems, and resources to enhance teaching, learning, and research in educational settings. This field supports faculty, students, and staff in integrating technology into classrooms, online courses, and research projects. Academic technologists help select and implement tools such as learning management systems, classroom hardware, and educational software to improve educational outcomes. They may also offer training, troubleshooting, and guidance on best practices for using technology in academic environments.

What are some common challenges faced by professionals in academic technology, and how can they be addressed?

Professionals in Academic Technology often encounter challenges such as bridging the gap between faculty's pedagogical needs and rapidly evolving technological solutions. They may also face resistance to new tools or platforms among educators and students. Overcoming these challenges typically involves strong communication skills, ongoing training, and collaboration with both IT and academic staff. Staying updated with education technology trends and fostering a culture of innovation within the institution can also help address these issues and improve technology adoption.

What are the key skills and qualifications needed to thrive in academic technology, and why are they important?

To thrive in Academic Technology, you need a strong understanding of instructional design, educational theory, and experience with digital learning environments, often supported by a relevant degree or certification. Familiarity with Learning Management Systems (LMS) like Canvas or Blackboard, as well as tools such as Zoom, Panopto, or educational software, is typically required. Excellent communication, problem-solving abilities, and collaboration skills help professionals effectively support faculty and students. These skills ensure that technology is leveraged to enhance teaching and learning outcomes in educational settings.

What is the difference between Academic Technology vs Instructional Designer?

AspectAcademic TechnologyInstructional Designer
Required CredentialsBachelor's or Master's in Education, Educational Technology, or related fieldsBachelor's or Master's in Education, Instructional Design, or related fields
Work EnvironmentEducational institutions, universities, collegesEducational organizations, corporate training, e-learning companies
Employer & Industry UsagePrimarily in academia for supporting teaching and learningIn various sectors for designing educational content and training programs

Academic Technology and Instructional Designer roles share similar educational backgrounds and work in educational settings. However, Academic Technology focuses more on integrating technology into teaching and supporting faculty, while Instructional Designers primarily develop and design instructional materials across diverse industries. Both roles aim to enhance learning experiences but differ in scope and application.

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Cities with the most Academic Technology job openings:

What are the most commonly searched types of Academic Technology jobs?

The most popular types of Academic Technology jobs are:

What states have the most Academic Technology jobs?

States with the most job openings for Academic Technology jobs include:

What job categories do people searching Academic Technology jobs look for?

The top searched job categories for Academic Technology jobs are:

Academic Technology jobs near you
Infographic showing various Academic Technology job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,902 per year, or $28.8 per hour.

Manager, End User Support - Library Technology Services (on-site)

Saint Louis University

On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Saint Louis University rating

8.9

Company rating: 8.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

35th of 631 rated colleges and universities

Job description

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

JOB SUMMARY

Reporting directly to the Director of Information Technology Services, the End User Support Manager is a hands-on technical leader responsible for delivering technology-enabled services that support teaching, learning, research, student success, and university operations. This position provides leadership for the Academic Technology Commons (ATC), Library Technology Services, Media Services, and associated learning environments by driving operational excellence, customer service, and continuous improvement.

The End User Support Manager is responsible for managing, evaluating, developing, and mentoring full-time staff and student employees who support technology services across the University. Areas of responsibility include library technology operations, large format printing, high-volume printing services, 3D printing services, digital signage systems, media equipment services, event technology support, and specialized academic technology spaces. The position interfaces with university leadership, faculty, staff, students, and technical teams to resolve escalations, coordinate service delivery, and ensure technology resources effectively support the University's academic mission.

This position oversees the operation and support of learning and innovation environments, including IDEA Labs, collaborative learning spaces, recording studios, editing pods, media production facilities, and other technology-enabled academic spaces. The manager is responsible for identifying opportunities to improve services, developing operational processes, and ensuringhigh-quality experience for all users.

Functions with minimal supervision, utilizes independent and collaborative judgment in decision-making, and demonstrates strong leadership, customer service, organizational, and problem-solving skills.

PRIMARY JOB RESPONSIBILITIES

  • Manage the day-to-day operations of Academic Technology Commons (ATC), Library Technology Services, Media Services, and associated technology support functions to ensure exceptional service delivery and customer satisfaction.

  • Lead, supervise, mentor, and develop full-time staff and student employees while fostering a culture of service excellence, accountability, innovation, collaboration, and continuous improvement.

  • Recruit, hire, train, schedule, evaluate, and oversee student workers supporting library technology, media services, equipment lending, printing services, and academic technology spaces.

  • Manage student workforce operations to ensure appropriate staffing coverage during evenings, weekends, peak academic periods, and special events.

  • Develop and mature service delivery processes, service metrics, reporting, and operational procedures across ATC, Library Technology Services, and Media Services.

  • Oversee large format printing, high-volume printing operations, 3D printing services, digital signage systems, and associated customer support processes.

  • Manage media services operations, including equipment lending and support for laptops, projectors, microphones, speakers, cameras, and related technologies used for classes, events, conferences, and university programs.

  • Ensure the successful operation and support of IDEA Labs, active learning classrooms, collaborative learning spaces, recording studios, editing pods, and other academic technology environments.

  • Coordinate technology support for university events and academic activities requiring media services, presentation technologies, and specialized technical assistance.

  • Establish and maintain operational standards, documentation, training materials, and customer support resources for all supported services.

  • Establish clear goals and performance objectives aligned with university priorities, student success initiatives, and organizational strategic objectives.

  • Maintain constructive partnerships with faculty, staff, students, and university leadership to understand service needs and drive continuous improvement.

  • Provide regular communication to IT leadership regarding service performance, strategic initiatives, operational concerns, resource needs, and emerging opportunities.

  • Coordinate technology acquisition, deployment, maintenance, and replacement planning for media services equipment, printing technologies, learning spaces, and library technology resources.

  • Maintain equipment inventories, technology lending assets, software licensing, and operational budgets associated with assigned services.

  • Ensure compliance with university policies, accessibility requirements, security standards, and applicable regulatory requirements while enabling effective academic and operational outcomes.

  • Perform other duties, special projectsand strategic initiatives asassigned.

KNOWLEDGE, SKILLS & ABILITIES

  • Experience managing technology services within higher education, libraries, academic technology environments, media services, or similar customer-focused operations.

  • Knowledge of digital media technologies, presentation systems, audio/visual equipment, digital signage platforms, and multimedia production workflows.

  • Experience supporting large format printing, high-volume printing operations, 3D printing technologies, and associated customer service processes.

  • Familiarity with recording studios, media production environments, video editing systems, and content creation technologies.

  • Experience managing student employees, including hiring, onboarding, scheduling, training, coaching, performance management, and professional development.

  • Ability to balance operational priorities between full-time staff and student workers while maintaining service quality and operational efficiency.

  • Strong understanding of customer service delivery in student-facing environments.

  • Experience managing equipment inventories, rental or checkout programs, and technology asset lifecycle processes.

  • Ability to develop partnerships with faculty, library administration, academic departments, and student organizations to advance technology-enabled learning initiatives.

  • Extensive knowledge of enterprise class desktop software such as Windows OS, Mac OS X, antivirus, remote management and troubleshooting, printing and Service desk.

  • Supporting a large Enterprise organization with a complex application portfolio

  • Technical computer skills as well as good interpersonal, management, and customer service skills

  • Solid knowledge of networking including troubleshooting wired and wireless configurations

  • Experience with iOS, Android, and Windows Phone support, and mobile device management solutions

  • Ability to read, analyze, and interpret technical documentation

  • Basic Knowledge WAN / LAN Topologies Network Design Tools / Resources Desktop Management Network Security

  • Ability to communicate effectively with customers, coworkers, vendors and supervisors.

  • Possess excellent organizational and time management skills

  • Ability to manage service call load to Service Level Agreements (SLA

  • Possess good listening skills. Ability to work and function efficiently either individually or in a team-oriented environment

  • Ability to assist in planning and coordinate onsite efforts for projects. Ability to work independently with customers.

  • General understanding of server computing, networking, phone setup/support, storage, virtualization, and business applications

  • Knowledge of Compliance standards such as FERPA, HIPAA, PCI, ISO, etc.

MINIMUM QUALIFICATIONS

  • High school diploma

  • Five years of progressively responsible experience supporting technology services, academic technology, media services, library technology operations, or end-user support functions

  • Experience supervising professional staff and/or student employees

PREFERRED QUALIFICATIONS

  • Bachelor's degree in Information Technology, Computer Science, Educational Technology, Business Administration, or a related field

  • Experience managing technology services within a higher education environment

  • Experience supporting library technology services, media services, or academic technology operations

  • Experience managing student employee programs and workforce operations

  • Experience supporting technology-enabled learning environments and instructional technology spaces

In-Person Work Schedule Expectations: This role requires working 100% on-site.

Office Location: Pius XII Memorial Library at Saint Louis University's vibrant Midtown campus.

Full-Time Salary:

Salary starts at $64,960, and pay will be commensurate with the candidate's relevant years of experience, skills, and qualifications.

Full-Time Benefits:

Saint Louis University offers an excellent benefits package designed to support your well-being, growth, and sense of purpose. Employees enjoy generous health, dental, and vision coverage options, and a retirement plan with a match. SLU is also deeply committed to work-life balance, offering generous paid time off, holidays, and wellness resources, all within a values-driven, Jesuit environment that prioritizes care for the whole person. SLU offers full-time employees tuition remission benefits for themselves and their dependents!

Function

Scheduled Weekly Hours:

40

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.

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