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Aaa Customer Service Jobs (NOW HIRING)

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

Company Description AAA, the nation's largest automobile club, is hiring in Nashville and offering positions in customer service. We're looking for qualified individuals to fill these temp to hire ...

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

Company Description AAA, the nation's largest automobile club, is hiring in Nashville and offering positions in customer service. We're looking for qualified individuals to fill these temp to hire ...

AAA Mountain West Group

AAA - Tow Service

San Rafael, CA · On-site

$27.50/hr

AAA Product Discounts * Tuition Reimbursement Program . Tow Service Specialist Location: San Rafael ... A customer-first mindset and a passion for helping people. * Willingness and flexibility to work ...

AAA Mountain West Group

AAA - Tow Service

San Rafael, CA · On-site

$27.50/hr

AAA Product Discounts * Tuition Reimbursement Program . Tow Service Specialist Location: San Rafael ... A customer-first mindset and a passion for helping people. * Willingness and flexibility to work ...

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Aaa Customer Service information

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How much do aaa customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for aaa customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are AAA Customer Service representatives?

AAA Customer Service representatives are professionals who assist AAA members with a variety of services, including roadside assistance, travel planning, insurance inquiries, and membership questions. They serve as the first point of contact for customers seeking help or information. Their responsibilities often include handling emergency calls, providing information about AAA benefits, processing payments, and resolving issues to ensure customer satisfaction. These representatives work in call centers, branch offices, or remotely, and are trained to deliver prompt and courteous service. Strong communication and problem-solving skills are essential for this role.

How hard is it to get hired at AAA?

Getting hired as an AAA customer service representative typically requires a high school diploma or equivalent, good communication skills, and customer service experience. The hiring process often involves submitting an application, passing interviews, and sometimes completing background checks or assessments, making the process moderately competitive depending on location and position availability.

What is the difference between Aaa Customer Service vs Aaa Call Center Representative?

AspectAaa Customer ServiceAaa Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-office or remote customer support settingsCall center environment, often in a dedicated facility
Employer & Industry UsageInsurance, automotive, or service companiesInsurance companies, telecommunication firms, or service providers
Common Search & ComparisonCustomer service roles within AaaCall center roles within Aaa

Both Aaa Customer Service and Aaa Call Center Representative roles involve assisting customers, handling inquiries, and providing support. The main difference lies in the work environment: customer service roles may be more varied and include in-person or remote support, while call center representatives primarily work in call centers handling inbound or outbound calls. Both positions require similar credentials and are integral to customer satisfaction within Aaa industries.

What are some common challenges faced by AAA Customer Service representatives, and how are they typically addressed?

AAA Customer Service representatives often encounter challenges such as handling high call volumes during peak travel seasons, assisting members in stressful roadside emergency situations, and troubleshooting a wide range of service requests. To address these challenges, representatives receive comprehensive training in conflict resolution, multitasking, and the use of digital support tools. Team collaboration and support from supervisors are also integral, ensuring representatives can escalate complex cases and maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a AAA Customer Service Representative, and why are they important?

To thrive as a AAA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and AAA's proprietary platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for effectively resolving member issues, maintaining customer satisfaction, and upholding AAA's reputation for excellent service.

Does AAA hire with no experience?

AAA Customer Service positions often do not require prior experience, as training is typically provided on the job. Candidates should have good communication skills and a customer-focused attitude, but previous experience is not always necessary for entry-level roles.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or complex client accounts.

Does AAA do remote jobs?

AAA Customer Service positions are typically based in physical locations, such as call centers or offices, but some roles may offer remote or hybrid options depending on the company's policies and the nature of the work. Candidates should check specific job listings for remote work opportunities and requirements such as computer skills and internet connectivity.
More about Aaa Customer Service jobs
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Aaa Customer Service jobs near you
AAA Battery Service Technician

AAA Battery Service Technician

AAA Northern New England

Eliot, ME • On-site

$55K - $67K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

AAA Battery Service Technician

Join the leader in Roadside Assistance! AAA Northern New England is seeking applicants for full-time Battery Service Drivers.  Applicants should have a strong commitment to customer service with a desire to assist and help others.  This exciting career opportunity provides on-the job training to equip Drivers to handle a variety of road-side service problems.  

As a Battery Service Driver, you will be operating light service vehicles and providing member with roadside services such as Battery replacement and diagnostics, lockouts, tire changes, and more!

What makes this position legendary:

  • Flexible schedules & NO on-call hours

  • All necessary equipment provided and paid training

  • Work independently to assist AAA members with service calls

  • Opportunities for Career Growth

Qualifications:

  • No experience required!

  • A high school diploma or equivalent. 

  • All offers of employment are conditional pending a favorable drug test result, background check and MVR check. 

Our Battery Service Technicians start at an hourly rate of $15.30. After completing the training program, our full-time Battery Service Technicians who meet goals earn an average of $55,200 to $67,500 annually.

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

Apply