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Work From Home Penske Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

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Work From Home Penske Customer Service information

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How much do work from home penske customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for work from home penske customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What does a Work From Home Penske Customer Service representative do?

A typical day involves answering inbound calls or responding to emails and chats from Penske customers, assisting with rental reservations, account questions, and troubleshooting common concerns. Representatives often handle a rotating schedule and are expected to manage their workflow independently while adhering to set performance metrics. Team collaboration occurs through regular virtual meetings or online chats with supervisors and colleagues for support and updates. You may also spend time learning about new company policies, products, or system updates to stay current. This structure provides valuable experience in remote customer service and opportunities to develop skills that can lead to advancement within Penske’s customer support or operations teams.

What is a Work From Home Penske Customer Service?

A Work From Home Penske Customer Service job involves assisting customers with rental inquiries, reservations, billing questions, and general support related to Penske’s truck rental services. Employees in this role work remotely, using company-provided tools and technology to respond to customer inquiries via phone, email, or chat. Strong communication skills, problem-solving abilities, and a customer-focused attitude are essential. This position typically includes training, set work schedules, and performance-based metrics to ensure quality service. It’s ideal for individuals who prefer a remote work environment while delivering excellent customer support.

What skills and qualifications are needed for a Work From Home Penske Customer Service position?

To thrive as a Work From Home Penske Customer Service representative, you need strong verbal and written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency using computers and telephony systems are often required. Excellent time management, patience, and the ability to work independently set top candidates apart. These skills are vital for ensuring customer satisfaction, efficiently handling inquiries, and maintaining productivity in a remote work environment.

More about Work From Home Penske Customer Service jobs
What cities are hiring for Work From Home Penske Customer Service jobs? Cities with the most Work From Home Penske Customer Service job openings:
What states have the most Work From Home Penske Customer Service jobs? States with the most job openings for Work From Home Penske Customer Service jobs include:
What job categories do people searching Work From Home Penske Customer Service jobs look for? The top searched job categories for Work From Home Penske Customer Service jobs are:
Work From Home Penske Customer Service jobs near you
Infographic showing various Work From Home Penske Customer Service job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 11% Part Time, 3% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Employment Type: FULL_TIME

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