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Work From Home Pg&E Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

Sutter Health

Customer Service Agent, Work From Home

OR · Remote

$25.32 - $27.67/hr

DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ... i.e. Healthcare, clinical, administrative, hospitality, retail, concierge, etc) * 1 years ...

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Work From Home Pg E Customer Service information

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How much do work from home pg&e customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for work from home pg&e customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Work from home customer service roles, such as high-level support or sales positions, can pay around $4,000 weekly with experience and strong communication skills. These jobs often require excellent problem-solving abilities, familiarity with customer management tools, and sometimes performance-based incentives, but typically do not require a college degree.

What is a Work From Home Pg&E Customer Service job?

A Work From Home PG&E Customer Service job involves assisting customers with billing inquiries, service requests, and account management while working remotely. Representatives handle phone calls, emails, and chats to provide accurate information and resolve customer concerns. Strong communication skills, problem-solving abilities, and familiarity with PG&E policies are essential. Employees may need to complete virtual training and have a reliable internet connection.

What are the typical daily responsibilities of a Work From Home PG&E Customer Service representative?

As a Work From Home PG&E Customer Service representative, your day-to-day responsibilities include answering customer inquiries about billing, service interruptions, account management, and utility services via phone, email, or chat. You’ll resolve issues, process service requests, document interactions in CRM systems, and escalate complex cases to the appropriate departments when necessary. The role requires you to adhere to established performance metrics while maintaining high standards of courtesy and accuracy. Team meetings and ongoing training sessions are common to help you stay updated on company policies and service updates, ensuring you deliver accurate information to customers.

What are the key skills and qualifications needed to thrive in the Work From Home Pg&E Customer Service position, and why are they important?

To thrive as a Work From Home PG&E Customer Service representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic computer applications are typically required. Exceptional empathy, patience, and conflict resolution skills help you stand out in managing customer concerns with professionalism. These strengths are essential for providing effective support to PG&E customers and ensuring positive customer experiences in a remote setting.

Does P&G offer work-from-home?

Work From Home PG&E Customer Service roles are typically available, especially for customer support positions that can be performed remotely. These jobs often require strong communication skills and familiarity with customer service tools, and may be offered as part-time or full-time remote work depending on the company's policies.

How to make 25 dollars an hour online?

Work from home customer service roles, such as PG&E customer service positions, often pay around $15 to $25 per hour depending on experience and location. These jobs typically require good communication skills, computer literacy, and sometimes specific certifications, and may involve flexible schedules and remote work tools.

How can I make 2000 a week working from home?

Work from home customer service roles, such as those for utility companies like PG&E, typically pay hourly wages that may not reach $2000 weekly unless working full-time or overtime. To earn higher income, some agents supplement their hours with specialized skills, certifications, or advanced positions that offer higher pay rates, or consider roles in sales or technical support that provide commissions or bonuses. Consistent high earnings often require experience, efficiency, and sometimes additional training or certifications.
More about Work From Home Pg E Customer Service jobs
What cities are hiring for Work From Home Pg&E Customer Service jobs? Cities with the most Work From Home Pg&E Customer Service job openings:
What states have the most Work From Home Pg&E Customer Service jobs? States with the most job openings for Work From Home Pg&E Customer Service jobs include:
What job categories do people searching Work From Home Pg&E Customer Service jobs look for? The top searched job categories for Work From Home Pg&E Customer Service jobs are:
Work From Home Pg E Customer Service jobs near you
Infographic showing various Work From Home Pg&E Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Employment Type: FULL_TIME

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