ZipRecruiter

Log In

2

Work From Home Pg&E Customer Service Jobs (NOW HIRING)

Afni

Customer Service Representative - Work at Home

$16.50 - $22.25/hr

What can you expect from your work at Afni? This position is for wireless customer service, so you ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

previous pagenext page

Showing results 21-40

All JobsPg&E Customer Service JobsWork From Home Pg&E Customer Service Jobs

Work From Home Pg E Customer Service information

See salary details

$9

$18

$26

How much do work from home pg&e customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home pg&e customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a work from home PG&E customer service representative?

A Work From Home PG&E Customer Service job involves assisting customers with billing inquiries, service requests, and account management while working remotely. Representatives handle phone calls, emails, and chats to provide accurate information and resolve customer concerns. Strong communication skills, problem-solving abilities, and familiarity with PG&E policies are essential. Employees may need to complete virtual training and have a reliable internet connection.

What are the typical daily responsibilities of a work from home PG&E customer service representative?

As a Work From Home PG&E Customer Service representative, your day-to-day responsibilities include answering customer inquiries about billing, service interruptions, account management, and utility services via phone, email, or chat. You’ll resolve issues, process service requests, document interactions in CRM systems, and escalate complex cases to the appropriate departments when necessary. The role requires you to adhere to established performance metrics while maintaining high standards of courtesy and accuracy. Team meetings and ongoing training sessions are common to help you stay updated on company policies and service updates, ensuring you deliver accurate information to customers.

What are the key skills and qualifications needed to thrive in the work from home PG&E customer service position?

To thrive as a Work From Home PG&E Customer Service representative, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency in basic computer applications are typically required. Exceptional empathy, patience, and conflict resolution skills help you stand out in managing customer concerns with professionalism. These strengths are essential for providing effective support to PG&E customers and ensuring positive customer experiences in a remote setting.

Can you work customer service from home?

Work From Home PG&E Customer Service positions typically allow employees to perform their duties remotely, often requiring a reliable internet connection, a quiet workspace, and specific technical tools. These roles usually involve handling customer inquiries via phone, email, or chat during scheduled hours, with training provided to ensure familiarity with company systems and policies.
More about Work From Home Pg E Customer Service jobs
What cities are hiring for Work From Home Pg&E Customer Service jobs? Cities with the most Work From Home Pg&E Customer Service job openings:
What states have the most Work From Home Pg&E Customer Service jobs? States with the most job openings for Work From Home Pg&E Customer Service jobs include:
What job categories do people searching Work From Home Pg&E Customer Service jobs look for? The top searched job categories for Work From Home Pg&E Customer Service jobs are:
Work From Home Pg E Customer Service jobs near you
Infographic showing various Work From Home Pg&E Customer Service job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 11% Part Time, 5% Temporary, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Work From Home Customer Service Representative

ACC Premiere

Columbus, OH • On-site, Remote

$11.50 - $12/hr

Other

Posted 6 days ago

Job description

Work From Home-Customer Service
***Equipment Provided***
***Paid Training***
SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.)
  • Working: Monday-Friday 12:00pm-8:00pm EST

At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Has experience supporting consumer products and/or services.

TRAINING:
  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance

WHY US?
  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!

Home Environment and Work Space:
  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (plug directly into your router)
  • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
  • Loud music
  • Non-work-related phone calls
  • Other household members
  • You are scheduled on the phone throughout the entirety of your shift. It's essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.

EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

Apply