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Aaa Customer Service Jobs (NOW HIRING)

AAA

Customer Service Representative - Insurance

$23 - $25/hr

Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you ...

AAA

Customer Service Specialist

Jefferson City, MO · On-site

$16 - $21.25/hr

Customer Service Specialist This position performs a variety of routine and advanced duties in ... AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members.

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

Company Description AAA, the nation's largest automobile club, is hiring in Nashville and offering positions in customer service. We're looking for qualified individuals to fill these temp to hire ...

The Auto Club Group

AAA Career Fair

Nashville, TN · On-site

$11 - $11.50/hr

Company Description AAA, the nation's largest automobile club, is hiring in Nashville and offering positions in customer service. We're looking for qualified individuals to fill these temp to hire ...

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All JobsAaa Customer Service Jobs

Aaa Customer Service information

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How much do aaa customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for aaa customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a AAA Customer Service representative?

AAA Customer Service representatives are professionals who assist AAA members with a variety of services, including roadside assistance, travel planning, insurance inquiries, and membership questions. They serve as the first point of contact for customers seeking help or information. Their responsibilities often include handling emergency calls, providing information about AAA benefits, processing payments, and resolving issues to ensure customer satisfaction. These representatives work in call centers, branch offices, or remotely, and are trained to deliver prompt and courteous service. Strong communication and problem-solving skills are essential for this role.

What is the difference between Aaa Customer Service vs Aaa Call Center Representative?

AspectAaa Customer ServiceAaa Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-office or remote customer support settingsCall center environment, often in a dedicated facility
Employer & Industry UsageInsurance, automotive, or service companiesInsurance companies, telecommunication firms, or service providers
Common Search & ComparisonCustomer service roles within AaaCall center roles within Aaa

Both Aaa Customer Service and Aaa Call Center Representative roles involve assisting customers, handling inquiries, and providing support. The main difference lies in the work environment: customer service roles may be more varied and include in-person or remote support, while call center representatives primarily work in call centers handling inbound or outbound calls. Both positions require similar credentials and are integral to customer satisfaction within Aaa industries.

What are some common challenges faced by AAA Customer Service representatives, and how are they typically addressed?

AAA Customer Service representatives often encounter challenges such as handling high call volumes during peak travel seasons, assisting members in stressful roadside emergency situations, and troubleshooting a wide range of service requests. To address these challenges, representatives receive comprehensive training in conflict resolution, multitasking, and the use of digital support tools. Team collaboration and support from supervisors are also integral, ensuring representatives can escalate complex cases and maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a AAA Customer Service representative?

To thrive as a AAA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and AAA's proprietary platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for effectively resolving member issues, maintaining customer satisfaction, and upholding AAA's reputation for excellent service.
More about Aaa Customer Service jobs
What cities are hiring for Aaa Customer Service jobs? Cities with the most Aaa Customer Service job openings:
What states have the most Aaa Customer Service jobs? States with the most job openings for Aaa Customer Service jobs include:
What job categories do people searching Aaa Customer Service jobs look for? The top searched job categories for Aaa Customer Service jobs are:
Aaa Customer Service jobs near you
Infographic showing various Aaa Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

AAA Battery Service Technician

American Automobile Association (AAA)

Portsmouth, NH

$55K - $67K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

AAA Battery Service Technician

Join the leader in Roadside Assistance! AAA Northern New England is seeking applicants for full-time Battery Service Drivers. Applicants should have a strong commitment to customer service with a desire to assist and help others. This exciting career opportunity provides on-the-job training to equip Drivers to handle a variety of roadside service problems.

As a Battery Service Driver, you will operate light service vehicles and provide members with roadside services such as Battery replacement and diagnostics, lockouts, tire changes, and more!

What makes this position legendary:

  • Flexible schedules & NO on-call hours

  • All necessary equipment provided and paid training

  • Work independently to assist AAA members with service calls

  • Opportunities for Career Growth

  • Competitive bonus and incentive programs provide opportunities to increase your overall earnings above your hourly wage.

Qualifications:

  • No experience required!

  • A high school diploma or equivalent.

  • All offers of employment are conditional pending a favorable drug test result, background check and MVR check.

Our Battery Service Technicians start at an hourly rate of $15.30. After completing the training program, our full-time Battery Service Technicians who meet goals earn an average of $55,200 to $67,500 annually.

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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