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Aaa Customer Service Jobs in Arizona (NOW HIRING)

MTM, Inc.

Driver - AAA Tucson

Tucson, AZ · On-site

$16/hr

At MTM/AAA, it is never just a ride, it's personal. We understand that our passengers deserve ... Provide excellent customer service to both internal and external stakeholders * Must assist with ...

MTM

Driver - AAA Tucson

Tucson, AZ · On-site

$16/hr

At MTM/AAA, it is never just a ride, it's personal. We understand that our passengers deserve ... Provide excellent customer service to both internal and externalstakeholders * Must assist with ...

AAA Mountain West Group

Service Advisor

Sun City, AZ · On-site

$89K - $140K/yr

At AAA we prioritize your well-being, offering exceptional benefits. Average Service Advisors earn ... Sources and estimates all needed parts for repairs to customer vehicles * Suggests repairs for ...

AAA Mountain West Group

Service Advisor

Sun City, AZ

$89K - $140K/yr

At AAA we prioritize your well-being, offering exceptional benefits. Average Service Advisors earn ... Reviews all repairs made to vehicles at point of sale and assures customers have a clear ...

AAA Mountain West Group

Service Advisor

Sun City, AZ

$89K - $140K/yr

At AAA we prioritize your well-being, offering exceptional benefits. Average Service Advisors earn ... Reviews all repairs made to vehicles at point of sale and assures customers have a clear ...

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Aaa Customer Service information

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$9

$17

$25

How much do aaa customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for aaa customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a AAA Customer Service representative?

AAA Customer Service representatives are professionals who assist AAA members with a variety of services, including roadside assistance, travel planning, insurance inquiries, and membership questions. They serve as the first point of contact for customers seeking help or information. Their responsibilities often include handling emergency calls, providing information about AAA benefits, processing payments, and resolving issues to ensure customer satisfaction. These representatives work in call centers, branch offices, or remotely, and are trained to deliver prompt and courteous service. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a AAA Customer Service representative?

To thrive as a AAA Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and AAA's proprietary platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills are crucial for effectively resolving member issues, maintaining customer satisfaction, and upholding AAA's reputation for excellent service.

What are some common challenges faced by AAA Customer Service representatives, and how are they typically addressed?

AAA Customer Service representatives often encounter challenges such as handling high call volumes during peak travel seasons, assisting members in stressful roadside emergency situations, and troubleshooting a wide range of service requests. To address these challenges, representatives receive comprehensive training in conflict resolution, multitasking, and the use of digital support tools. Team collaboration and support from supervisors are also integral, ensuring representatives can escalate complex cases and maintain high-quality service even during busy periods.

What is the difference between Aaa Customer Service vs Aaa Call Center Representative?

AspectAaa Customer ServiceAaa Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentIn-office or remote customer support settingsCall center environment, often in a dedicated facility
Employer & Industry UsageInsurance, automotive, or service companiesInsurance companies, telecommunication firms, or service providers
Common Search & ComparisonCustomer service roles within AaaCall center roles within Aaa

Both Aaa Customer Service and Aaa Call Center Representative roles involve assisting customers, handling inquiries, and providing support. The main difference lies in the work environment: customer service roles may be more varied and include in-person or remote support, while call center representatives primarily work in call centers handling inbound or outbound calls. Both positions require similar credentials and are integral to customer satisfaction within Aaa industries.

How long is Aaa Customer Service training?

Aaa Customer Service training typically lasts from a few days to several weeks, depending on the company's program and the complexity of the role. Training often includes customer service skills, company policies, and use of specific tools or systems. Ongoing training and development may also be part of the job to enhance skills and knowledge.

What are popular job titles related to Aaa Customer Service jobs in Arizona?

For Aaa Customer Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Aaa Customer Service jobs in Arizona look for?

The top searched job categories for Aaa Customer Service jobs in Arizona are:

What cities in Arizona are hiring for Aaa Customer Service jobs?

Cities in Arizona with the most Aaa Customer Service job openings:

Aaa Customer Service jobs near you
Infographic showing various Aaa Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Office Clerk - Customer Service Representative

AAA Cooper Transportation

Phoenix, AZ • On-site

$16 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 hours ago

AAA Cooper Transportation rating

6.4

Company rating: 6.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

52nd of 64 rated delivery companies

Job description

Customer Service Representative | Phoenix, AZ
AAA Cooper Transportation, is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Phoenix, AZ Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company.
RESPONSIBILITIES - A Day in the life
  • Communicate with customers, drivers, and service center staff to resolve issues.
  • Document discrepancies, file reports, and maintain accurate records.
  • Assist in identifying trends to improve freight handling practices.
  • Support general clerical tasks within the operations team.
  • Other duties as assigned.
BENEFITS - What we offer
  • Competitive Compensation Hourly Pay
  • Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.
  • 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions.
  • Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays.
  • Professional Development Opportunities invests in you! Enhance your skills and advance your career.
AAA Cooper Transportation an independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.
Ready to drive your career to the next level? Join the growing teamand accelerate your career TODAY!
AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion.
Pay Range: 19.00-21.00 per_hour, General Benefits:
  • Individual and Family Medical Benefits
  • High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program
  • Health Savings Account (HSA with company match)
  • Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule.
  • Employer sponsored Life and Accidental Death & Dismemberment Insurance
  • Voluntary Employee & Spousal Life Insurance
  • Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance.
  • 60-180-280 & 360 day pay increases for specified positions.
  • Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date.
Job Requirements
REQUIREMENTS - What you bring
  • Previous experience in freight, logistics, or clerical support preferred.
  • Strong attention to detail and data accuracy.
  • Excellent written and verbal communication skills.
  • Problem-solving mindset and customer service orientation.
  • Proficient in Microsoft Office and data entry systems.
  • High school diploma or equivalent
  • Other duties as assigned

Category: DHE General Office

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