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2Nd Shift Hotel Jobs (NOW HIRING)

Crescent Services

Front Desk/Guest Service Agent

Quincy, MA · On-site

$15 - $19/hr

Hotels operate 24/7, so flexibility is essential. This position will primarily work second shift, and weekends and holidays will be a regular part of the schedule. Why Join Our Team? We offer a great ...

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2Nd Shift Hotel information

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How much do 2nd shift hotel jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for 2nd shift hotel in the United States is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a 2nd shift hotel job?

2nd shift hotel jobs refer to positions at a hotel that operate during the afternoon and evening hours, typically from around 3:00 PM to 11:00 PM. Employees working this shift may include front desk agents, housekeeping staff, maintenance workers, and food service employees. The 2nd shift is responsible for welcoming and assisting guests who check in later in the day, handling guest requests, and ensuring a smooth transition to the overnight staff. These roles are vital for maintaining hotel operations and guest satisfaction during peak evening hours.

What are the typical responsibilities and challenges of a 2nd shift hotel job?

Working the 2nd shift at a hotel, which often covers afternoons into late evening, involves checking in guests, handling reservations, responding to guest inquiries, and coordinating with housekeeping and maintenance teams to address any issues. Challenges may include managing high guest traffic during peak check-in times, resolving guest complaints efficiently, and ensuring a smooth handover to the night shift. This role also often requires multitasking and maintaining a welcoming atmosphere while addressing unexpected situations that arise during busy periods.

What are the key skills and qualifications needed for a 2nd shift hotel job?

To thrive as a 2nd Shift Hotel Front Desk Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and payment processing tools is typically required. Excellent customer service, problem-solving abilities, and effective communication are essential soft skills for managing guest interactions during evening hours. These skills are crucial for ensuring guest satisfaction and smooth hotel operations during the busy second shift.

What is the difference between 2Nd Shift Hotel vs Front Desk Clerk?

Aspect2Nd Shift HotelFront Desk Clerk
Work EnvironmentHotel during evening/night hoursFront desk of various hospitality settings
Required CredentialsHigh school diploma, hospitality experience often preferredHigh school diploma, customer service skills
Job ResponsibilitiesGuest check-in/out, reservations, customer serviceCheck-in/out guests, answer inquiries, administrative tasks
Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

While both roles involve guest interaction and customer service within the hospitality industry, the 2Nd Shift Hotel typically refers to the overall hotel operation during evening hours, including various staff roles, whereas a Front Desk Clerk specifically handles guest check-in, check-out, and front desk duties. The roles often overlap, but the 2Nd Shift Hotel is a broader term encompassing multiple responsibilities during the night shift.

More about 2Nd Shift Hotel jobs

What cities are hiring for 2Nd Shift Hotel jobs?

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What are the most commonly searched types of Hotel jobs?

The most popular types of Hotel jobs are:

What states have the most 2Nd Shift Hotel jobs?

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2Nd Shift Hotel jobs near you
Infographic showing various 2Nd Shift Hotel job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,055 per year, or $15.4 per hour.

Housekeeper - 2nd Shift

The Marcus Corporation

Madison, WI • On-site

$18/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Marcus Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 42 rated movie theaters

Job description

2nd Shift Housekeeper
Hilton Madison Monona Terrace | A Marcus Hotels & Resorts Property
Schedule: Full-Time | Evening Availability Required | Weekend Availability Required
Salary Estimate: $18.00/hour
Location: Madison, WI
Help create a clean, safe, and welcoming environment for every guest-even after hours-in the heart of Madison.
Located just steps from the Capitol and minutes from UW-Madison, Hilton Madison Monona Terrace is a vibrant hub for art, culture, and community. We are seeking a dependable and detail-oriented 2nd Shift Housekeeper to maintain the hotel's public areas and back-of-house spaces to the highest standards of cleanliness and care.
What You'll Do
  • Clean and sanitize public spaces including lobbies, restrooms, hallways, and elevators
  • Vacuum carpets, mop hard floors, dust surfaces, and polish fixtures throughout the property
  • Empty trash receptacles and ensure recycling procedures are followed
  • Restock supplies in public and employee areas as needed
  • Maintain and secure cleaning equipment at the end of each shift
  • Respond promptly to cleaning or maintenance requests from hotel staff or guests
  • Report safety hazards, maintenance issues, or security concerns to your supervisor or manager on duty
  • Follow all safety, key control, and uniform standards
  • Support deep cleaning projects and special overnight assignments as directed

What You Bring
  • A positive attitude and pride in keeping spaces spotless and inviting
  • Strong attention to detail and ability to work independently
  • Physical stamina to stand, walk, lift, bend, and reach throughout your shift
  • Ability to lift and carry cleaning supplies and equipment
  • Flexibility to work evening shifts, weekends, and holidays
  • Prior housekeeping, cleaning, or custodial experience preferred
  • Commitment to creating a safe and comfortable atmosphere for guests and team members

What We Offer
We know people thrive when they feel supported-personally and professionally. That's why we offer a range of benefits designed to support your well-being, growth, and sense of belonging:
• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking or monthly bus pass
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!
Join a Company with Heart
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This job description reflects the general nature of work expected for this role and is not intended to be an exhaustive list of all responsibilities.
We are an Equal Opportunity Employer and maintain a drug-free workplace. We also participate in E-Verify to confirm employment eligibility in the U.S.

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