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2Nd Shift Help Desk Technician Jobs in Raleigh, NC

Press Helper - 2nd Shift

Garner, NC · On-site

$13.50 - $17.50/hr

We are currently recruiting for a Litho Press Helper, 2nd Shift to join our Production Team ! This role will assist the Press Operators by operating the feeder and consistently keeping the press ...

Machine Helper 2nd Shift

Raleigh, NC · On-site

$15.50 - $19.50/hr

Machine Helper Shift: 2nd Location : Raleigh, NC Job Type : Full Time, Hourly Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months : 401k with partial match At 6 Months : Paid ...

Eaton's CPDI OPS Operations division is currently seeking a Test Technician l - 2nd shift in Raleigh, NC. Core hours are 2:30pm-11:00pm Monday-Friday. The rate for this position is $25.00 per hour ...

Machine Helper 2nd Shift

Raleigh, NC · On-site

$15.50 - $19.50/hr

Machine Helper Shift: 2nd Location : Raleigh, NC Job Type : Full Time, Hourly Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months: 401k with partial match At 6 Months: Paid ...

Welder Technician 2nd Shift

Creedmoor, NC · On-site

$14.25 - $17.25/hr

... • Shift work may be required. Responsibility for Safety: • Safety In everything we do Responsibility to Prevent Errors: • Ensures appropriate reviews have been performed as needed for high ...

Welder Technician 2nd Shift

Creedmoor, NC · On-site

$14.25 - $17.25/hr

... • Shift work may be required. Responsibility for Safety: • Safety In everything we do Responsibility to Prevent Errors: • Ensures appropriate reviews have been performed as needed for high ...

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2Nd Shift Help Desk Technician information

See Raleigh, NC salary details

$12

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$32

How much do 2nd shift help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for 2nd shift help desk technician in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

What is a 2nd Shift Help Desk Technician job?

A 2nd Shift Help Desk Technician provides technical support to users during the second shift, typically in the late afternoon to midnight hours. They troubleshoot hardware, software, and network issues, assist with system updates, and ensure smooth IT operations outside regular business hours. This role requires strong problem-solving skills, customer service abilities, and knowledge of various operating systems and applications. Technicians may support employees remotely or in person, depending on the company's needs.

What are the key skills and qualifications needed to thrive in the 2Nd Shift Help Desk Technician position, and why are they important?

To thrive as a 2Nd Shift Help Desk Technician, you need strong technical troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant IT certifications. Familiarity with ticketing systems like ServiceNow, remote support tools, and certifications such as CompTIA A+ or Microsoft Certified Professional are often required. Excellent communication, patience, and problem-solving skills help technicians provide superior customer service and adapt to varied user needs. These capabilities ensure swift and effective resolution of technical issues, maintaining productivity during off-hours and supporting organizational operations.

What are some common challenges faced by 2Nd Shift Help Desk Technicians and how are they addressed?

2Nd Shift Help Desk Technicians often encounter unique challenges such as handling after-hours emergencies, working with minimal on-site supervision, and supporting users in different time zones. To address these challenges, technicians rely on thorough documentation, escalation procedures, and remote support tools to resolve issues efficiently. Building strong communication with daytime IT teams ensures seamless information handoff and continuity of support. Adaptability and self-motivation also help technicians succeed during less traditional work hours.
What are the most commonly searched types of Help Desk Technician jobs in Raleigh, NC? The most popular types of Help Desk Technician jobs in Raleigh, NC are:
What are popular job titles related to 2Nd Shift Help Desk Technician jobs in Raleigh, NC? For 2Nd Shift Help Desk Technician jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching 2Nd Shift Help Desk Technician jobs in Raleigh, NC look for? The top searched job categories for 2Nd Shift Help Desk Technician jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for 2Nd Shift Help Desk Technician jobs? Cities near Raleigh, NC with the most 2Nd Shift Help Desk Technician job openings:
Infographic showing various 2Nd Shift Help Desk Technician job openings in Raleigh, NC as of May 2026, with employment types broken down into 80% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.
Sr. Pharmaceutical Maintenance Technician - 2nd Shift

Sr. Pharmaceutical Maintenance Technician - 2nd Shift

Alcami Corporation

Morrisville, NC • On-site

Full-time, Other

This job post has expired today. Applications are no longer accepted.


Alcami rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Sr. Pharmaceutical Maintenance Technician - 2nd Shift
Location
US-NC-Morrisville
ID
2026-1905
Category
Manufacturing
Position Type
Full-Time
Working Hours
2nd Shift: Monday - Friday, 3:00pm - 11:30pm

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.

Are you interested in joining our team?

Job Summary

The Sr. Maintenance Technician is accountable for driving results in a fast-paced environment by directly supporting a wide range of service disciplines covering HVAC systems, black and clean utilities, electrical troubleshooting, mechanical equipment repair and general maintenance in an FDA registered pharmaceutical processing environment. The Sr. Maintenance Technician operates in a highly technical fast paced environment requiring past experience related specifically to keeping production business running. The Sr. Maintenance Technician applies critical thinking and considers all business impact aspects before taking job related actions that could cause unwanted consequences such as loss of revenue, unsafe events, and other risks. The Sr. Maintenance Technician is able to apply independent judgment and perform in a small company environment, where rapid changes occur constantly.

On-Site Expectations
    100% on-site position in Morrisville, NC.
  • 2nd Shift: Monday - Friday, 3:00pm - 11:30pm.
Responsibilities
  • Maintenance of WFI distribution, CCA, Boilers, USP and other utilities as assigned.
  • Performs scheduled performance maintenance on equipment and records all necessary data as required and in accordance with Company SOP's and cGMP's.
  • Installs and retrofits facilities equipment in accordance with Company SOP's and cGMP's.
  • Ensures Maintenance Management informed of all developments on a routine basis.
  • Performs necessary repairs to equipment and physical plant as required in a safe, clean, and efficient manner to response to maintenance work requests.
  • Troubleshoots equipment as necessary, working with equipment owners, engineers, and equipment vendors. Involved in developing solutions for equipment issues.
  • Completes required paperwork and documentation, work orders and GMP documents in a clear, accurate and in a timely manner. Develop and encourage good interpersonal working relationships among Facilities staff and with other customer departments (internal and external).
  • Maintains an organized and clean workspace at all times.
  • Ensures timely completion and compliance with cGMP and all other relevant company training requirements.
  • Is on call periodically to monitor and respond to facility and manufacturing equipment repairs and issues.
  • Other duties as assigned.
Qualifications
  • High School Diploma or equivalent with 6+ years of experience working in a regulated environment (FDA, NRC or similar performing repairs on production and/or utility equipment. Associate's Degree preferred.
  • Prior pharma cGMP experience required.
Knowledge, Skills, and Abilities
  • Excellent knowledge of cGMP in a pharmaceutical or regulated environment required.
  • Excellent verbal communications and presentation skills required.
  • Advanced electrical troubleshooting required.
  • Strong knowledge of general OSHA safety requirements preferred.
  • Strong understanding of Standard Operating Procedures required.
  • Ability to read P&ID's and electrical schematics required.
  • Working knowledge of Microsoft Office (Word, Excel, PowerPoint) required.
  • Working knowledge of Control Systems, PLCs & HMIs preferred.
  • Working knowledge of Computerized Maintenance Management Systems to schedule and document work performed preferred.
  • Working knowledge of JCI Metasys Building Management System preferred.
  • Working knowledge of machinists' equipment such as mills and lathes preferred.
Travel Expectations
  • Up to 5% travel required.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and smell. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 80 pounds and occasionally lift and/or move over 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. The employee will be required to wear the appropriate personal protective equipment for specific job duties to be performed. Such personal protective equipment may include, but not limited to safety eyewear, hearing protection, various types of respirators/breathing apparatus, lab coats, full protective body coverings, various types of gloves, etc. Other tasks involving elevated work may require the use of a body harness and lanyard. Additionally, the employee may be required to operate an industrial vehicle.