In this role, our intern will participate in rotations with focus areas: Customer Support, Product ... Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture ...
In this role, our intern will participate in rotations with focus areas: Customer Support, Product ... Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture ...
Clinical Supervisor (LISW-S)
Columbus, OH · On-site
$61K - $63K/yr
... intake coordinator (client care coordinator position). * Run and Manage Monthly Staff Meetings and Quarterly Team Meetings (all staff) * Oversight and development of apprentice/ intern program ...
Quick apply
Clinical Supervisor (LISW-S)
Columbus, OH · On-site
$61K - $63K/yr
... intake coordinator (client care coordinator position). * Run and Manage Monthly Staff Meetings and Quarterly Team Meetings (all staff) * Oversight and development of apprentice/ intern program ...
Clinical Supervisor (LISW-S)
Columbus, OH · On-site
$61K - $63K/yr
... intake coordinator (client care coordinator position). * Run and Manage Monthly Staff Meetings and Quarterly Team Meetings (all staff) * Oversight and development of apprentice/ intern program ...
Quick apply
Clinical Supervisor (LISW-S)
Columbus, OH · On-site
$61K - $63K/yr
... intake coordinator (client care coordinator position). * Run and Manage Monthly Staff Meetings and Quarterly Team Meetings (all staff) * Oversight and development of apprentice/ intern program ...
Responsibilities for Counseling Interns include, but are not limited to, the following: Assist with client intake and referral process by providing prompt and personable service for prospective ...
Responsibilities for Counseling Interns include, but are not limited to, the following: Assist with client intake and referral process by providing prompt and personable service for prospective ...
Program Coordinator, Data Operations
$25.82 - $28.13/hr
... intake and monitor projects, maintain team coordination tools and documentation, and manage the prioritization and governance of functional data reporting. You will also lead the Data Student Intern ...
Program Coordinator, Data Operations
$25.82 - $28.13/hr
... intake and monitor projects, maintain team coordination tools and documentation, and manage the prioritization and governance of functional data reporting. You will also lead the Data Student Intern ...
Program Coordinator, Data Operations
Granville, OH · On-site
$25.82 - $28.13/hr
... intake and monitor projects, maintain team coordination tools and documentation, and manage the prioritization and governance of functional data reporting. You will also lead the Data Student Intern ...
Program Coordinator, Data Operations
Granville, OH · On-site
$25.82 - $28.13/hr
... intake and monitor projects, maintain team coordination tools and documentation, and manage the prioritization and governance of functional data reporting. You will also lead the Data Student Intern ...
Program Manager (BCBA Intern/Trainee) REPORTS TO: Assistant Director; Director of AIC; Director of ... intake process Provide staff support including but not limited to: Create new hire training ...
Program Manager (BCBA Intern/Trainee) REPORTS TO: Assistant Director; Director of AIC; Director of ... intake process Provide staff support including but not limited to: Create new hire training ...
Patient intake, scheduling, and Medicaid/cash-pay documentation basics. * Exposure to prosthodontic/denture workflows. * Optional shadowing/exposure to dental radiography -- a plus if you have ...
New
Quick apply
Patient intake, scheduling, and Medicaid/cash-pay documentation basics. * Exposure to prosthodontic/denture workflows. * Optional shadowing/exposure to dental radiography -- a plus if you have ...
New
Design, facilitate, and continuously refresh workshops, demos, intern programs, and community ... Maintain and evolve the firm's AI governance framework - autonomy tiers, intake and evaluation, and ...
Design, facilitate, and continuously refresh workshops, demos, intern programs, and community ... Maintain and evolve the firm's AI governance framework - autonomy tiers, intake and evaluation, and ...
Intake Intern information
See salary details
$9.13 - $11.65
9% of jobs
$11.65 - $14.16
8% of jobs
$14.81 is the 25th percentile. Wages below this are outliers.
$14.16 - $16.67
28% of jobs
The median wage is $17.34 / hr.
$16.67 - $19.19
16% of jobs
$20.91 is the 75th percentile. Wages above this are outliers.
$19.19 - $21.70
20% of jobs
$21.70 - $24.21
9% of jobs
$24.21 - $26.73
4% of jobs
$26.73 - $29.24
1% of jobs
$29.24 - $31.75
1% of jobs
$31.75 - $34.27
1% of jobs
$34.27 - $36.78
2% of jobs
$9
$19
$36
How much do intake intern jobs pay per hour?

$22 - $25/hr
Part-time
Posted 4 days ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
77th of 241 rated software companies
Job description
eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .
What your impact will be:
- Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
- Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
- Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
- Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
- Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
- Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
- Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
- Participate in functional and technical design sessions.
- Gather end-user requirements for data pipelines, reporting, and operational improvements.
- Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.
What we are looking for:
- Proficient in SQL
- Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
- Experience with Python and other programming languages
- Experience with AWS or Azure cloud-hosted applications
- Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
- Experience with version control and functional testing
- Experience with SQL Server, Postgres and Oracle
- Experience creating technical documentation
- Some prior experience with the education sector through internships
What will help you stand out:
- Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
- Interest in support operations, incident management, and continuous process improvement
- Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
- Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
- Attention to detail and strong verbal and written communication skills
- Ability to work collaboratively and independently
- Pursuing a BA/BS degree in Computer Science or a related field
Pay rate: $22.00 - $25.00 USD per hour
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About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA