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Intake Intern Jobs in Austin, TX (NOW HIRING)

Pixel Care

Staff Pharmacist (Full-Time)

Austin, TX · On-site

$59 - $69.50/hr

Independently manage assigned prescription workflows from intake through final verification and ... Minimum of two years' experience as a pharmacist intern and/ or licensed pharmacist. * Active ...

Crowe LLP

AI Enablement Manager

Austin, TX

Design, facilitate, and continuously refresh workshops, demos, intern programs, and community ... Maintain and evolve the firm's AI governance framework - autonomy tiers, intake and evaluation, and ...

All JobsIntake Intern JobsIntake Intern Jobs in Austin, TX

Intake Intern information

See Austin, TX salary details

$9

$19

$36

How much do intake intern jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for intake intern in Austin, TX is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $21.44 per hour, depending on experience, location, and employer.

What is the difference between Intake Intern vs Case Coordinator?

AspectIntake InternCase Coordinator
Required CredentialsHigh school diploma or ongoing college educationRelevant experience; sometimes a degree in social work or related field
Work EnvironmentInternship setting, supervised, entry-levelFull-time, professional setting, more responsibility
Employer & Industry UsageNonprofits, healthcare, social servicesSocial service agencies, healthcare organizations
Common Search & Comparison IntentUnderstanding entry-level roles in intake processesClarifying responsibilities and career progression

The main difference between an Intake Intern and a Case Coordinator lies in experience and responsibilities. Intake Interns typically perform supervised, entry-level tasks during their training or education phase, focusing on initial client contact. Case Coordinators handle more complex case management duties, requiring experience and sometimes specific credentials. Both roles are common in social services and healthcare settings, but the Case Coordinator role involves greater responsibility and independence.

What are some common challenges intake interns face when handling client information, and how can they manage them effectively?

Intake Interns often encounter challenges such as managing sensitive or confidential client information and navigating high volumes of inquiries efficiently. To address these, it's important to follow strict confidentiality protocols, stay organized with digital or physical filing systems, and communicate clearly with both clients and team members. Regular check-ins with supervisors and utilizing client management software can also help ensure accuracy and compliance. Developing strong active listening and time management skills will make the process smoother and more effective.

What are the key skills and qualifications needed to thrive as an intake intern, and why are they important?

To thrive as an Intake Intern, you generally need a background in social work, psychology, or a related field, along with strong organizational and interviewing skills. Familiarity with case management software, confidential record-keeping systems, and Microsoft Office tools is often required. Excellent interpersonal communication, attention to detail, and empathy help you build rapport with clients and accurately gather information. These skills are crucial for ensuring thorough assessments, compliance with confidentiality standards, and effective support for clients seeking services.

What is an intake intern?

Intake Interns are entry-level professionals, often students or recent graduates, who assist organizations with the initial stages of client or case intake. Their responsibilities typically include gathering information from clients, conducting preliminary interviews, entering data into case management systems, and helping determine eligibility for services. They play a crucial role in ensuring that cases are documented accurately and efficiently, supporting the workflow of social services, legal aid, healthcare, or other organizations. Intake Interns gain valuable experience in client communication, data management, and the fundamentals of case processing.
What are the most commonly searched types of Intake jobs in Austin, TX? The most popular types of Intake jobs in Austin, TX are:
What cities near Austin, TX are hiring for Intake Intern jobs? Cities near Austin, TX with the most Intake Intern job openings:
Intake Intern jobs near you

Outreach Support Intern

Giving Home Health Care

Austin, TX • On-site

$23 - $26/hr

Contractor

Posted 8 days ago

Giving Home Health Care rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

The Growth Intern supports outreach efforts across the full patient acquisition pipeline, from initial lead engagement through claim filing. This role assists Outreach Coordinators by coordinating patient outreach, scheduling and confirming appointments, screening for eligibility and clinical urgency, tracking required milestones, and maintaining accurate Salesforce documentation. Success is measured by supporting timely patient progression through each stage of the pipeline, including completed intakes, testing completion, claims filed, and accurate documentation that provides visibility into performance and operational outcomes.

This is a temporary contract position averaging 35 hours per week through December 2026, with potential for full time conversion based upon business needs. 

Qualifications
  • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
  • Experience in high-volume customer service, call center operations, healthcare intake, or sales preferred.
  • Strong Salesforce or CRM documentation skills.
  • Exceptional verbal and written communication skills.
  • Strong organization, follow-through, and ability to meet KPI expectations in a fast-paced environment.
  • Patient-first approach consistent with HEART values.
Responsibilities

Lead Engagement and Scheduling

  • Contact all new leads.
  • Schedule intake appointments and ensure the Intake Appointment Date/Time is entered accurately in Salesforce.
  • Confirm intake appointments with patients the day prior.
  • Follow up when initial contact attempts are unsuccessful.
  • Process referrals from all sources and ensure documentation is uploaded before or after intake as appropriate.

Patient Qualification

  • Evaluate patients based on program criteria and level of need.
  • Qualify leads.
  • Assess and document patient acuity and urgency.
  • Communicate qualification findings to Outreach Coordinators for prioritization.

Salesforce Data Management and Ownership

  • Document all patient interactions, intake schedules, triage information, demographics, claim information, and updates in Salesforce.
  • Ensure scheduled and completed intakes, testing completion, and claims filed are trackable in Salesforce.
  • Maintain accurate Lead Owner and Visit information so reporting reflects individual and team performance.

Intake Conversion Support

  • Support Outreach Coordinators in converting leads to scheduled intakes and eventual home health care patients.

Team Collaboration

  • Partner with Sales and Marketing leadership to optimize the intake pipeline.
  • Participate in team huddles and strategy meetings to review KPI progress and barriers.
To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.
 
Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.
 
Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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