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Intake Intern Jobs in Washington (NOW HIRING)

AARP

Intake Specialist

Washington, DC · On-site

$29.81/hr

Performs intake for potential clients and supports attorneys with client communications and ... intern, and volunteer queries regarding office management and facility management issues.

AARP

Intake Specialist

Washington, DC · On-site

$20 - $27/hr

Performs intake for potential clients and supports attorneys with client communications and ... intern, and volunteer queries regarding office management and facility management issues.

AARP

Library and Research Intern

Washington, DC · On-site

... to intern with our dynamic group focused on research, insights, synthesis, innovation, personal ... intake * Manage several projects simultaneously and answer ad-hoc research requests as assigned ...

Certify

Software Developer Intern

Gaithersburg, MD · On-site

$20.75 - $27.25/hr

CERTIFY Global is an innovative software organization that provides a seamless patient experience via biometric authentication and digital intake solutions. We are an internationally recognized ...

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Intake Intern information

What is an intake intern?

Intake Interns are entry-level professionals, often students or recent graduates, who assist organizations with the initial stages of client or case intake. Their responsibilities typically include gathering information from clients, conducting preliminary interviews, entering data into case management systems, and helping determine eligibility for services. They play a crucial role in ensuring that cases are documented accurately and efficiently, supporting the workflow of social services, legal aid, healthcare, or other organizations. Intake Interns gain valuable experience in client communication, data management, and the fundamentals of case processing.

What are the key skills and qualifications needed to thrive as an intake intern, and why are they important?

To thrive as an Intake Intern, you generally need a background in social work, psychology, or a related field, along with strong organizational and interviewing skills. Familiarity with case management software, confidential record-keeping systems, and Microsoft Office tools is often required. Excellent interpersonal communication, attention to detail, and empathy help you build rapport with clients and accurately gather information. These skills are crucial for ensuring thorough assessments, compliance with confidentiality standards, and effective support for clients seeking services.

What are some common challenges intake interns face when handling client information, and how can they manage them effectively?

Intake Interns often encounter challenges such as managing sensitive or confidential client information and navigating high volumes of inquiries efficiently. To address these, it's important to follow strict confidentiality protocols, stay organized with digital or physical filing systems, and communicate clearly with both clients and team members. Regular check-ins with supervisors and utilizing client management software can also help ensure accuracy and compliance. Developing strong active listening and time management skills will make the process smoother and more effective.

What is the difference between Intake Intern vs Case Coordinator?

AspectIntake InternCase Coordinator
Required CredentialsHigh school diploma or ongoing college educationRelevant experience; sometimes a degree in social work or related field
Work EnvironmentInternship setting, supervised, entry-levelFull-time, professional setting, more responsibility
Employer & Industry UsageNonprofits, healthcare, social servicesSocial service agencies, healthcare organizations
Common Search & Comparison IntentUnderstanding entry-level roles in intake processesClarifying responsibilities and career progression

The main difference between an Intake Intern and a Case Coordinator lies in experience and responsibilities. Intake Interns typically perform supervised, entry-level tasks during their training or education phase, focusing on initial client contact. Case Coordinators handle more complex case management duties, requiring experience and sometimes specific credentials. Both roles are common in social services and healthcare settings, but the Case Coordinator role involves greater responsibility and independence.

What are the most commonly searched types of Intake jobs in Washington?

The most popular types of Intake jobs in Washington are:

What cities in Washington are hiring for Intake Intern jobs?

Cities in Washington with the most Intake Intern job openings:

Intake Intern jobs near you

Intake Specialist

AARP

Washington, DC • On-site

$29.81/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

AARP rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

145th of 783 rated non-profit organizations

Job description

Overview
AARP's Legal Counsel for the Elderly champions the dignity and rights of vulnerable Washington, D.C. seniors 60-plus, providing free legal and social work services to those in need - empowering, defending, protecting, and helping thousands of clients each year in many areas of civil law.
The Intake Specialistperforms a broad range of administrative support for one or more attorneys. Performs intake for potential clients and supports attorneys with client communications and investigative work such as gathering evidence, searching records and documents, and/or contacting potential clients and witnesses to gather information. Organizes and maintains case files. Creates and transcribes records of highly sensitive/confidential meetings and conversations and prepares correspondence and legal papers. Arranges appointments and maintains calendars, schedules, and files. Organizes and supports community outreach activities.
Responsibilities
  • Schedules appointments, depositions, and meetings and maintains attorneys' files and calendars; makes travel arrangements and prepares and submits expense reports and other financial documents for payment as requested.
  • Assists in the onboarding process for new hires, volunteers, and/or interns, including organizing orientation programs; training in office policies, procedures, and technologies; and addressing employee, intern, and volunteer queries regarding office management and facility management issues.
  • Prepares, edits, cite checks, and formats correspondence, memoranda, pleadings, briefs, and other legal documents. Retrieves and files legal documents with the courts in person or using the Case Management/Electronic Case Files (CM/ECF) system as requested.
  • Organizes and maintains litigation, amicus and other case files, runs case reports, tracks court deadlines, and updates the progress of the case using law practice management software. Communicates with outside counsel to refer and monitor status of co-counseled and/or pro bono cases.
  • Provides legal assistance to clients, including conducting intakes and assisting with client interviews. Performs investigative work, records searching, and/or contacting clients, witnesses, and government agencies to gather information.
  • Organizes trainings, community outreaches, and legal clinics under the direction and supervision of the attorney- supervisor and helps create presentation decks and relevant materials.
  • Participates as a member of practice area team and on cross-organizational working groups to develop innovative approaches to enhance service delivery for organization's clients.

Qualifications
  • High School Diploma plus a minimum of 2 years of relevant training and experience related to the duties of the position.
  • Effective organizational and multi-tasking skills and the ability to adhere to established intake procedures and guidelines.
  • Sensitivity to the low-income older adult population and their legal and social needs.
  • Ability to navigate through complex, sensitive, and confidential issues.
  • Ability to speak Spanish and paralegal training preferred.
  • District Public Notary a plus.

Additional Requirements
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • In office/open office environment with the ability to work effectively surrounded by moderate noise
  • Ability to occasionally lift up to 25 pounds

AARP will not sponsor an employment visa for this position at this time.
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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