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Director Intake Jobs in Washington (NOW HIRING)

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and ... Assisting directors with completing rep payee, room and board, eligibility determination, and any ...

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and ... Assisting directors with completing rep payee, room and board, eligibility determination, and any ...

Legal Intake Specialist

Fairfax, VA · On-site

$20 - $25/hr

... our Director of Finance Operations. This is a fast-paced, front-of-house role -- you're often the ... intake interviews with a professional, empathetic touch • Evaluate and qualify potential ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Intake Coordinator - Full Time

Washington, DC · On-site

$20 - $27/hr

The Intake Coordinator is responsible for overseeing the program's referral and admissions process ... Work is reviewed and Supervised by Admissions or Program Director, to whom this individual reports.

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Director Intake information

What are some of the main challenges a director intake might face when managing a high-volume intake department?

A Director of Intake often navigates challenges such as balancing urgent client needs with efficient workflow management, ensuring compliance with regulatory standards, and maintaining high-quality service in a fast-paced environment. They must also effectively lead and support their team, adapt to changing organizational policies, and collaborate with other departments to streamline processes. Regularly updating protocols and leveraging technology can help address these challenges, but adaptability and strong communication are essential for long-term success.

What is the difference between Director Intake vs Intake Coordinator?

AspectDirector IntakeIntake Coordinator
Required CredentialsBachelor's degree, management experienceHigh school diploma or associate's degree, relevant certifications
Work EnvironmentLeadership roles, strategic planningClient interaction, administrative tasks
Employer & Industry UsageHealthcare, social services, nonprofit organizationsHealthcare facilities, social service agencies
Common Search & ComparisonLeadership, management, strategic rolesOperational, client-facing roles

The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a director intake, and why are they important?

To thrive as a Director of Intake, you need strong leadership abilities, expertise in case management or admissions processes, and typically a bachelor's or master's degree in healthcare, social work, or a related field. Familiarity with intake and case management software, electronic health record (EHR) systems, and compliance standards is essential. Exceptional communication, organizational, and problem-solving skills help you manage teams and coordinate effectively with clients and stakeholders. These skills ensure efficient client onboarding, regulatory compliance, and high-quality service delivery in fast-paced environments.
What are the most commonly searched types of Intake jobs in Washington? The most popular types of Intake jobs in Washington are:
What are popular job titles related to Director Intake jobs in Washington? For Director Intake jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Director Intake jobs in Washington look for? The top searched job categories for Director Intake jobs in Washington are:
Infographic showing various Director Intake job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Intake Coordinator

Community options

Gaithersburg, MD • On-site

$19.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Community Options rating

6.3

Company rating: 6.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

99th of 239 rated social care providers


Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are currently seeking an Intake Coordinator in Rockville, MD. The Intake Coordinator is the point person responsible for the overall coordination and facilitation of
program admissions. This person is responsible for the admission processes of new individuals and all functions keeping existing individuals current and in good standing. Reporting directly to the Intake Supervisor for Pennsylvania, the Intake Coordinator is responsible for the oversight of individual data and authorizations in Therap, facilitation of new admissions upon intake, and the generating of billing methods in Therap.
Responsibilities
  • Collecting and uploading all necessary admission documentation, such as SSA award letters, birth certificates, Medicaid cards, IDs, etc.
  • Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
  • Attends pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
  • Enroll/Admit all individuals into Therap
  • Assure new residents and amendments to services are updated and/or entered in Therap
  • Assisting directors with completing rep payee, room and board, eligibility determination, and any other pertinent applications/contracts.
  • Enter, review, and update authorizations for all PA individuals.
  • Weekly generating of Attendance and ISP Data in Therap and communicating completion to the billing department
  • Works Collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
  • Other duties as assigned by Intake Supervisor

Educational and Work Experience
  • Excellent verbal, written, interpersonal and communication skills
  • Knowledge and understanding of local and regional regulatory operations
  • Knowledge and understanding of state regulations
  • Understanding and commitment to community-based support for persons with disabilities
  • Experience with intake and admissions
  • Excellent time management skills
  • Familiarity with Social Security and Medicaid
  • Working Knowledge of ICD-10 codes
  • Therap experience is a plus
  • Proficiency in Microsoft Outlook, Word and Excel
  • High school diploma or equivalent
  • Ability to establish a comfortable and supportive relationship with individuals receiving support and team members.
  • General understanding of ODP and Waiver services preferred.
  • Experience with HCSIS, and Promise is a

Working Conditions
  • May be required to be on-call in cooperation with other management staff
  • Moderate overtime required throughout the year
  • Minimal hazards, general office working conditions
  • Valid Drivers License with good driving record.

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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