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Director Intake Jobs in Washington (NOW HIRING)

ClearChoice

Patient Intake Coordinator

Columbia, MD · On-site

$22 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Answer and direct all incoming calls with professionalism and empathy * Maintain and update the ...

UHS

Intake Registered Nurse

Washington, DC · On-site

$37.60 - $56.40/hr

The RN - Intake, under the supervision of the Director - Admissions, provides telephonic and in-person risk assessment to assist the physician in identification of appropriate level of care for ...

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Director Intake information

What are some of the main challenges a director intake might face when managing a high-volume intake department?

A Director of Intake often navigates challenges such as balancing urgent client needs with efficient workflow management, ensuring compliance with regulatory standards, and maintaining high-quality service in a fast-paced environment. They must also effectively lead and support their team, adapt to changing organizational policies, and collaborate with other departments to streamline processes. Regularly updating protocols and leveraging technology can help address these challenges, but adaptability and strong communication are essential for long-term success.

What is the difference between Director Intake vs Intake Coordinator?

AspectDirector IntakeIntake Coordinator
Required CredentialsBachelor's degree, management experienceHigh school diploma or associate's degree, relevant certifications
Work EnvironmentLeadership roles, strategic planningClient interaction, administrative tasks
Employer & Industry UsageHealthcare, social services, nonprofit organizationsHealthcare facilities, social service agencies
Common Search & ComparisonLeadership, management, strategic rolesOperational, client-facing roles

The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a director intake, and why are they important?

To thrive as a Director of Intake, you need strong leadership abilities, expertise in case management or admissions processes, and typically a bachelor's or master's degree in healthcare, social work, or a related field. Familiarity with intake and case management software, electronic health record (EHR) systems, and compliance standards is essential. Exceptional communication, organizational, and problem-solving skills help you manage teams and coordinate effectively with clients and stakeholders. These skills ensure efficient client onboarding, regulatory compliance, and high-quality service delivery in fast-paced environments.
What are the most commonly searched types of Intake jobs in Washington? The most popular types of Intake jobs in Washington are:
What are popular job titles related to Director Intake jobs in Washington? For Director Intake jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Director Intake jobs in Washington look for? The top searched job categories for Director Intake jobs in Washington are:
Director Intake jobs near you
Infographic showing various Director Intake job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Patient Intake & Enrollment Specialist

CoreLife

Linthicum, MD • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Patient Intake & Enrollment Specialist
Location: Linthicum, MD Corporate Office
Compensation: $19-$21 per hour, plus performance-based incentives
Help patients take the first step toward better health.
At CoreLife Healthcare, the Patient Intake & Enrollment Specialist is often the first voice a prospective patient hears. In this important role, you will guide individuals from their initial inquiry through appointment scheduling and program enrollment. This position blends customer service, patient support, consultative communication, healthcare intake, insurance verification, and inside sales skills to help patients begin their journey toward improved health.
At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply connected to social determinants, lifestyle factors, and root causes. Our integrated care model brings together medical care, nutrition, behavioral health, and exercise to help patients achieve sustainable, evidence-based results. In partnership with MedStar Health, CoreLife is not simply treating obesity symptoms; we are combating obesity as the disease it is.
Join us in revolutionizing healthcare and helping patients take meaningful steps toward better health.
Why You'll Love This Role
As a Patient Intake & Enrollment Specialist, you will have the opportunity to make a direct impact on patient access and engagement while developing valuable skills in healthcare operations, patient communication, and enrollment support.
You can expect:
  • Performance-based incentives
  • Meaningful work that improves patient health outcomes
  • Growth and skill development opportunities
  • A collaborative, mission-driven team environment
  • The opportunity to be part of an innovative, integrated healthcare model

What You'll Do
  • Serve as the primary point of contact for new patient inquiries generated through referrals, marketing campaigns, website activity, and outreach efforts.
  • Conduct high-volume inbound and outbound calls to educate prospective patients, answer questions, and schedule new patient appointments.
  • Use consultative communication to understand patient needs and connect them with the appropriate CoreLife services.
  • Maintain, track, and update leads in CRM systems to support timely follow-up and patient conversion.
  • Re-engage inactive or unresponsive prospects through calls, emails, and outreach campaigns.
  • Verify insurance eligibility, benefits, coverage, authorizations, and referrals.
  • Educate patients on program expectations with empathy, professionalism, and clarity.
  • Ensure accurate demographic, contact, referral, and insurance information is entered into the appropriate systems.
  • Collaborate with marketing, corporate, and clinic teams to improve lead conversion, patient enrollment, and workflow processes.
  • Participate in coaching, call reviews, training, and ongoing skill development.
  • Perform other duties as assigned.

Required Qualifications
  • Associate's degree or equivalent related experience.
  • Customer service experience.

Preferred Qualifications
  • Minimum of 1 year of experience in inside sales, call center, patient intake, patient scheduling, healthcare enrollment, or phone-based customer service roles.
  • Experience with insurance verification, healthcare benefits, referrals, or prior authorizations.
  • Experience using CRM systems, electronic health records, or patient scheduling platforms.
  • Prior healthcare, medical office, or patient access experience.

Key Skills for Success
  • Strong consultative communication and relationship-building skills.
  • Confidence handling phone conversations, patient questions, and objections.
  • Compassionate, patient-centered approach.
  • Excellent organization, multitasking, and time management skills.
  • Strong attention to detail and data accuracy.
  • Ability to meet performance goals and adapt quickly in a fast-paced environment.
  • Professional, positive, and team-oriented communication style.

As a CoreLife Teammate, You Can Expect
  • Values-based culture
  • Competitive hourly rate of $19-$21 per hour
  • Performance-based incentive opportunities
  • Medical, dental, and vision insurance
  • Wide selection of ancillary benefits
  • Paid time off
  • 7 paid holidays
  • Retirement plan
  • Professional growth and development opportunities

Equal Opportunity Employer
CoreLife is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and providing equal employment opportunities to all applicants and teammates.
This position is currently accepting applications.

Apply