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About Stonewall Columbus

Stonewall Columbus is Central Ohio’s LGBTQ+ community organization—founded in 1981 as Stonewall Union. Today, we provide year-round programs, resources, advocacy, and education that strengthen visibility, inclusion, and connection across the region. Learn more about all we do at www.stonewallcolumbus.org/about/

Assistant Director, Business Operations & Infrastructure

Department: Business Operations

Reports To: Director of Business Operations

FLSA Status: Exempt

Leadership Level: Level 3.5 – Assistant Director

Position Supervised: Coordinators, contractors, vendors, and volunteers as assigned

Job Status: Full-Time

Amount of Travel Required: 5%

Schedule: Full-time, on-site, regular evening and weekend work, and increased hours during Pride season

Compensation Range: $55,000 – $65,000, commensurate with experience

Application Closes: Thursday, August 20 at 5 PM EST

Summary

Stonewall Columbus seeks an Assistant Director, Business Operations & Infrastructure to support the Director of Business Operations in overseeing the organization’s systems, facilities, event operations, and operational execution. This role will lead day-to-day operational functions, including infrastructure management, facility use, event execution, Pride-related logistics, vendor coordination, and continuous improvement of internal processes.

The position is intended for a highly organized, solutions-oriented operations leader who can manage complex logistics, supervise staff and volunteers, collaborate across departments, and strengthen the operational backbone needed to support organizational growth and sustainability.

Essential Responsibilities Operations & Infrastructure Management

• Support oversight of the Stonewall Columbus Community Center, including maintenance, safety, and overall functionality.
• Manage vendor relationships related to facilities, maintenance, and infrastructure.
• Ensure compliance with safety, health, and regulatory requirements.
• Maintain systems for tracking organizational assets, equipment, and infrastructure needs.
• Identify operational challenges and proactively implement solutions.

Pride & Major Event Operations

• Lead operational planning and execution of Pride Festival, March, and related events.
• Coordinate vendors, logistics, permits, and operational systems.
• Support safety planning and crisis management coordination.
• Oversee Pride-related timelines, budgets in partnership with leadership, and execution readiness.
• Manage relationships with Pride committees, volunteers, and external partners.

Facilities, Rentals & Event Coordination

• Oversee building use, rentals, and event logistics throughout the year.
• Conduct site tours and manage client relationships related to facility use.
• Ensure proper setup, execution, and post-event processes for all events.
• Support revenue-generating opportunities through space utilization.
• Team Leadership & SupervisionSupervise coordinators, part-time staff, contractors, vendors, and volunteers as assigned.
• Provide guidance, training, and oversight to ensure high-quality execution.
• Foster a culture of accountability, responsiveness, and operational excellence.

Operational Systems & Continuous Improvement

• Develop and maintain operational procedures, checklists, and workflows.
• Monitor operational performance and identify opportunities for improvement.
• Ensure consistency, efficiency, and scalability across systems and processes.

Cross-Functional Collaboration

• Partner with Advancement to support event-related revenue opportunities, including Pride sponsorship execution and rentals.
• Collaborate with Community Programs & Learning to support program logistics and space needs.
• Coordinate with Executive Operations to ensure alignment on organizational priorities and timelines.

Qualifications Required Qualifications

• Bachelor’s degree or equivalent experience.
• 4–6+ years of experience in operations, event management, facilities management, or a related field.
• Strong project management and organizational skills.
• Experience coordinating complex logistics and multiple priorities.
• Excellent communication skills.

Preferred Qualifications

• Experience managing large-scale events or festivals.
• Experience working in nonprofit or community-based organizations.
• Experience supervising staff, vendors, or volunteers.

Skills & Competencies

• Operational and systems thinking.
• Project and logistics management.
• Problem-solving and decision-making under pressure.
• Attention to detail and execution discipline.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaboration and cross-functional communication.
• Leadership and team development.

Work Environment & Expectations

Regular evening and weekend work required, particularly during Pride season.

Active presence at the Community Center and off-site events.

Ability to manage both strategic oversight and hands-on execution.

Ability to lift, move, and manage physical event and facility demands as needed.

Stonewall Columbus is a Fair Chance and Equal Opportunity Employer that is committed to excellence through diversity.

This job description is written to provide essential functions, job expectations, and the employee’s ability to perform the position as described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent a contract of employment, and Stonewall Columbus reserves the right to change this job description and/or assign tasks for the employee to perform, as management may deem appropriate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Your signature below acknowledges that you have read, understand, and can perform the requirements of the job.