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Community Operations Manager Jobs in Columbus, OH

wicor

Operations Manager

Urbana, OH · On-site

Operations Manager 700 W Court St, Urbana, OH 43078, USA Full-time, onsite Applicants must be ... In addition to operational oversight, this role plays a key part in community engagement and ...

Aramark

Operations Manager

Groveport, OH · On-site

The Operations Manager will be the primary leader of the Commissary Distribution Operation of the ... communities, and our planet. At Aramark, we believe that every employee should enjoy equal ...

Aramark

Operations Manager

Groveport, OH · On-site

The Operations Manager will be the primary leader of the Commissary Distribution Operation of the ... communities, and our planet. At Aramark, we believe that every employee should enjoy equal ...

Aramark

Operations Manager

Groveport, OH · On-site

The Operations Manager will be the primary leader of the Commissary Distribution Operation of the ... communities, and our planet. At Aramark, we believe that every employee should enjoy equal ...

Concord Hospitality

Operations Manager

Columbus, OH · On-site

Description Concord Hospitality is seeking a motivated and results-driven Operations Manager to ... Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and ...

MPW

Operations Manager

Lancaster, OH

We're looking for a dependable Operations Manager to oversee hydro and sanitation field operations ... Volunteer Time Off (VTO) to give back to your community * Employee referral bonus program

MPW

Operations Manager

Lancaster, OH · On-site

We're looking for a dependable Operations Manager to oversee hydro and sanitation field operations ... Volunteer Time Off (VTO) to give back to your community * Employee referral bonus program

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All JobsCommunity Operations JobsCommunity Operations Manager JobsCommunity Operations Manager Jobs in Columbus, OH

Community Operations Manager information

See Columbus, OH salary details

$29K

$59.3K

$110.7K

How much do community operations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for community operations manager in Columbus, OH is $59,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $72,400.00 per year, depending on experience, location, and employer.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

What does a Community Operations Manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Community Operations Manager, and why are they important?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a Community Operations Manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.
What are popular job titles related to Community Operations Manager jobs in Columbus, OH? For Community Operations Manager jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Community Operations Manager jobs in Columbus, OH look for? The top searched job categories for Community Operations Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Community Operations Manager jobs? Cities near Columbus, OH with the most Community Operations Manager job openings:
Community Operations Manager jobs near you

Manager, Community Operations

firsthand Health

Columbus, OH

Other

Posted 8 days ago

Job description

Manager, Community Operations
The Manager, Community Operations is responsible for the operation of firsthand's market-level community-based staff, ensuring consistent, scalable, person-centric approaches by the community teams across the market. The Manager, Community Operations ensures firsthand's teams are effective in outreach, trust-building, engagement, benefits navigation, and clinical review for engaged individuals. This is a supervisory role with direct responsibility for hiring and oversight of team performance.

The Manager, Community Operations must be able to work in the community, meeting individuals where they are, and be comfortable working in non-traditional settings and unstructured environments. Experience supervising peer recovery specialists and/or community behavioral health staff is preferred.

Job Specifics
As Manager, Community Operations, you will:

  • Lead, motivate, and inspire community teams of peers, social workers, and clinicians deeply dedicated to firsthand's mission
  • Be accountable for the success of the Community Team and engage in the coordination activities of community-based team members - Includes direct supervision of community team members
  • Ensure the seamless execution of firsthand's operational and strategic plans, including adapting practices as the business evolves
  • Work with Senior Director, Operations) to expand firsthand's local community presence and referral network with best-in-class CMHCs, FQHCs, health systems, and other local care providers
  • Support the management of individual and team performance to OKRs, effectively coaching community-based staff
  • Communicate key information, progress, and pain points to both internal staff and external partners
  • Lead recruitment of community-based staff in collaboration with the People team
  • Collaborate with the People Team and Learning and Development team to manage the development, coaching, training, and performance of community-based staff
  • Collaborate across multidisciplinary teams, including clinicians, operations, and support staff, to drive integrated care and improve service delivery.

You will be a good fit if you have:

  • Exceptional interpersonal and communication skills, especially in working collaboratively with community-based staff and local providers
  • Excellent organizational, project management, and problem-solving skills, with a team-focused and continuous improvement orientation
  • Strong management and supervisory skills, including organizing and leading initiatives
  • Ability to be flexible and adaptable to changing strategies and needs for firsthand, its staff, and its members
  • Openness in sharing best practices and challenges with operational leadership team
  • Direct community experience working with individuals living with SMI
  • Proficiency with Google Office suite, Slack, and Client Relationship Management (CRM) programs

The experience you bring to this role includes:
Required:

  • Minimum five years' experience in a healthcare-focused business (preferably leading community-based teams)
  • Minimum of three years of direct supervisory experience (managing certified peer recovery specialists or similar staff with lived experience) - making hiring decisions,
    managing team member performance, etc.
  • Experience working in a multidisciplinary setting, leveraging diverse expertise to provide holistic care
  • Experience in an early-stage startup is strongly preferred 
  • Ability to operate a vehicle, including a driver's license that is active and in good standing; must be eligible to drive under Company insurance policy

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